The Connecticut Attorney General, on behalf of the national Anti-Robocall Litigation Task Force, filed petitions in Indiana state court to compel Avid Telecom and One Eye LLC to comply with civil investigative demands regarding their alleged involvement in routing illegal robocalls. The task force alleges these providers accepted and routed fraudulent calls, including government imposter scams, and seeks court orders for them to produce documents and call data records.
The task force is seeking a court order to compel Avid Telecom and One Eye LLC to respond to civil investigative demands, including answering interrogatories and producing all call data records related to their traffic.
In-house legal teams should review vendor and service provider agreements with telecommunications or voice service providers, particularly those involving call routing, traffic termination, or gateway services. Key clauses to examine include compliance with telemarketing laws (e.g., TCPA, TSR), call authentication requirements (STIR/SHAKEN), data sharing and call record provisions, audit rights, cooperation with government investigations, and termination for illegal activities. Changes may be needed to mandate strict call authentication, require immediate compliance with investigative demands, implement traffic monitoring for fraudulent patterns, and include indemnification for regulatory violations arising from illegal robocalls.
Entity
Avid Telecom and One Eye LLC
Also known as: Avid Telecom and One Eye
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2022-press-releases/attorney-general-tong-files-enforcement-actions-against-two-alleged-illegal-robocallers
avid petition to enforce 11 1.pdf?rev=4279406e5eb2488ea135ae
https://portal.ct.gov/-/media/ag/press_releases/2022/avid--petition-to-enforce---11-1.pdf?rev=4279406e5eb2488ea135ae1d7f3f5437&hash=F7AAF665B7A606128685E943CC7BCA4C
one eye petition to enforce 1.pdf?rev=497099e4fd3c4351962844
https://portal.ct.gov/-/media/ag/press_releases/2022/one-eye--petition-to-enforce---1.pdf?rev=497099e4fd3c43519628441e3cbf0c0a&hash=106FD926DD132029481BB53132A0CE5F
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.