Court Rules
All enforcement actions
Enforcement ActionLow RiskMultistate

CT AG Task Force Sues Avid Telecom and One Eye Over Robocalls

Avid Telecom and One Eye LLCNovember 1, 2022Connecticut Attorney General

Summary

The Connecticut Attorney General, on behalf of the national Anti-Robocall Litigation Task Force, filed petitions in Indiana state court to compel Avid Telecom and One Eye LLC to comply with civil investigative demands regarding their alleged involvement in routing illegal robocalls. The task force alleges these providers accepted and routed fraudulent calls, including government imposter scams, and seeks court orders for them to produce documents and call data records.

Remedy

The task force is seeking a court order to compel Avid Telecom and One Eye LLC to respond to civil investigative demands, including answering interrogatories and producing all call data records related to their traffic.

InjunctionReporting Requirements

Contract Impact

In-house legal teams should review vendor and service provider agreements with telecommunications or voice service providers, particularly those involving call routing, traffic termination, or gateway services. Key clauses to examine include compliance with telemarketing laws (e.g., TCPA, TSR), call authentication requirements (STIR/SHAKEN), data sharing and call record provisions, audit rights, cooperation with government investigations, and termination for illegal activities. Changes may be needed to mandate strict call authentication, require immediate compliance with investigative demands, implement traffic monitoring for fraudulent patterns, and include indemnification for regulatory violations arising from illegal robocalls.

Contract Search Terms

robocall compliancecall authenticationSTIR/SHAKENgateway provider agreementtraffic termination agreementdo-not-call compliancecall data records provisioninvestigative demand cooperationfraudulent call routing prohibition

Violation Types

Entity Details

Entity

Avid Telecom and One Eye LLC

Also known as: Avid Telecom and One Eye

Industry

Telecommunications

Multistate Coalition

Official Sources

Related Enforcement Actions

CT

Glenmark

$29.6M

Attorney General Jennifer Davenport joined a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, for allegedly conspiring to artificially inflate and manipulate prices, reduce competition, and restrain trade for numerous generic prescription drugs. The settlement includes cooperation in ongoing litigations and internal reforms to ensure fair competition.

CT

Glenmark

$29.6M

Attorney General William Tong led a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, to resolve allegations of a widespread conspiracy to artificially inflate prices, reduce competition, and unreasonably restrain trade for numerous generic prescription drugs. The settlement includes cooperation from Glenmark in ongoing multistate litigations and internal reforms to ensure fair competition and compliance with antitrust laws.

CT

23andMe

$18.0M

Attorney General William Tong led a coalition of 42 attorneys general in a settlement with the bankruptcy trustee for 23andMe, resolving allegations from a 2023 data breach that compromised the genetic data of 6.9 million customers. The settlement includes $150 million in allowed claims, with $18 million paid from bankruptcy funds, and requires enhanced data security measures for the new entity holding the data.

CT

Paramount Skydance Corporation

Attorney General William Tong joined a coalition of 12 attorneys general in suing to block the $110 billion acquisition of Warner Bros. Discovery, Inc. by Paramount Skydance Corporation. The lawsuit alleges the merger violates Section 7 of the Clayton Act by substantially lessening competition in theatrical film distribution and basic cable television licensing, which would harm consumers through higher prices and reduced quality.

CT

Federal Communications Commission

Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.

CT

Block, Inc.

$45.0M

Attorney General Tong announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform, failing to protect users from fraud, and not providing promised fraud protection and resolution services. The settlement requires Block to implement major reforms including real customer support, transparent communications, and security commitments, and reaffirms Block's commitment to distribute between $75 million and $120 million to compensate consumers as part of a separate CFPB settlement.