Connecticut Attorney General William Tong announced a civil investigative demand into Concierge Apartments management for alleged mismanagement leading to unsafe living conditions, including loss of hot water, ignored work orders, and evacuation orders. The investigation seeks records on tenant complaints, repairs, and documentation of $2 million in repairs promised. The property owner, J.R.K Property Holdings, is a private equity-backed real estate firm with $15 billion in assets.
In-house legal teams should review property management and lease agreements for clauses related to maintenance standards, repair response times, tenant rights during uninhabitable conditions, rent adjustments, and early lease termination. Ensure contracts include clear compliance with local housing codes and requirements for landlord-provided insurance or indemnification for property damage.
Entity
Concierge Apartments
Industry
Real EstateOfficial Press Release
https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-announces-investigation-into-concierge-apartments
concierge cid fileshare final 02092026.pdf?rev=778e7e8f02404
https://portal.ct.gov/-/media/ag/press_releases/2026/concierge-cid-fileshare-final-02092026.pdf?rev=778e7e8f024043a68baea98af93c3884&hash=429F2CFCC76FBC7804B34F7AFE55B9C6
ltr to concierge apartments 2426 d with signatures.pdf?rev=1
https://portal.ct.gov/-/media/ag/press_releases/2026/ltr-to-concierge-apartments-2426-d-with-signatures.pdf?rev=1c54cabc77bc4e4baf8128e8c3323a78&hash=D71EBC842469BC6EBE907D80D1DE1778
correspondence to attorney general william tong 252026.pdf?r
https://portal.ct.gov/-/media/ag/press_releases/2026/correspondence-to-attorney-general-william-tong---252026.pdf?rev=9f601533262548a2af0dd9bdd72bcc13&hash=74CAB66705B8F3EE400591D229F6F1E4
2 6 2026 william tong letter response to concierge apartment
https://portal.ct.gov/-/media/ag/press_releases/2026/2-6-2026-william-tong---letter-response-to-concierge-apartments.pdf?rev=45c0611b961a4f6a83bc8a4505c83ee0&hash=EF80CEA34476723FB54717FA0CC12955
february 8 letter.pdf?rev=a6cfefef63204d66bfe1aaae1f7c6dde&h
https://portal.ct.gov/-/media/ag/press_releases/2026/february-8-letter.pdf?rev=a6cfefef63204d66bfe1aaae1f7c6dde&hash=EBE0186B63210A6AF92F5A5D5772E7F2
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Concierge Apartments"
"Connecticut Unfair Trade Practices Act"
"loss of hot water, and failure to keep the property cleaned, plowed and accessible"
$2.0M
Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.
Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.
$275K
Connecticut Attorney General William Tong announced a $275,000 settlement with TaxAct, an online tax preparation company, over allegations that between January 2018 and December 2022, TaxAct improperly disclosed detailed customer financial information to Meta and Google through third-party tracking technologies without notifying taxpayers. The settlement requires TaxAct to pay $275,000 and implement new third-party tracking compliance measures, including a review committee, written policies, a tag monitoring system, and two independent third-party audits.
$4.0M
Connecticut Attorney General William Tong and the Federal Trade Commission announced a $4 million settlement with Manchester City Nissan (Chase Nissan LLC) resolving allegations that the dealership double-charged for 'certified pre-owned' vehicles and collected unauthorized junk fees. The settlement requires payment for consumer redress, prohibits misrepresentations, mandates clear disclosure of the maximum total price, and requires express informed consent for all charges.
Attorney General Tong and a coalition of 21 attorneys general and Pennsylvania filed lawsuits against the U.S. Department of Transportation, FMCSA, and DHS to block demands for the personal information of 17 million CDL drivers. The lawsuits allege violations of federal privacy laws and the Administrative Procedure Act, and seek an emergency order to prevent the data transfer.
Attorney General William Tong and a coalition of 10 attorneys general filed a lawsuit challenging a new OCC rule that preempts state laws requiring national banks to pay interest on homeowners' mortgage escrow accounts. The lawsuit argues the OCC ignored federal court decisions and bypassed safeguards, and seeks to block the rule.