Attorney General William Tong of Connecticut led a coalition of 51 attorneys general to urge the FCC to expand anti-robocall protections by requiring all telephone providers to implement STIR/SHAKEN caller ID authentication and other measures to prevent illegal and fraudulent robocalls.
In-house legal teams should review all vendor and carrier agreements with telecommunications service providers, particularly those involving voice call routing and origination. Focus on clauses requiring compliance with FCC robocall regulations, implementation of STIR/SHAKEN caller ID authentication, and obligations to filter or block fraudulent calls. Pay special attention to provisions regarding gateway and intermediate providers, as the coalition emphasizes their role in preventing foreign scam traffic. Contracts may need amendments to mandate specific anti-robocall technologies, require regular reporting on call traffic and spoofing attempts, include audit rights to verify compliance, and strengthen indemnification terms for liabilities arising from illegal robocalls facilitated by the provider.
Entity
FCC
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2022-press-releases/attorney-general-tong-leads-call-to-fcc-to-expand-anti-robocall-protections
reply comments from 51 ags re intermediate providerscg 1759
https://portal.ct.gov/-/media/ag/press_releases/2022/reply-comments-from-51-ags-re-intermediate-providerscg-1759-and-wc-1797-sept-2022.pdf?rev=bcd530b7b9dd40d39485405b8d29ba6b&hash=6107C7032F151599CA3DB1821029F714
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.