Attorney General William Tong of Connecticut led a coalition of 51 attorneys general to urge the FCC to expand anti-robocall protections by requiring all telephone providers to implement STIR/SHAKEN caller ID authentication and other measures to prevent illegal and fraudulent robocalls.
In-house legal teams should review all vendor and carrier agreements with telecommunications service providers, particularly those involving voice call routing and origination. Focus on clauses requiring compliance with FCC robocall regulations, implementation of STIR/SHAKEN caller ID authentication, and obligations to filter or block fraudulent calls. Pay special attention to provisions regarding gateway and intermediate providers, as the coalition emphasizes their role in preventing foreign scam traffic. Contracts may need amendments to mandate specific anti-robocall technologies, require regular reporting on call traffic and spoofing attempts, include audit rights to verify compliance, and strengthen indemnification terms for liabilities arising from illegal robocalls facilitated by the provider.
Entity
FCC
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2022-press-releases/attorney-general-tong-leads-call-to-fcc-to-expand-anti-robocall-protections
reply comments from 51 ags re intermediate providerscg 1759
https://portal.ct.gov/-/media/ag/press_releases/2022/reply-comments-from-51-ags-re-intermediate-providerscg-1759-and-wc-1797-sept-2022.pdf?rev=bcd530b7b9dd40d39485405b8d29ba6b&hash=6107C7032F151599CA3DB1821029F714
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
Connecticut Attorney General William Tong announced a civil investigative demand into MediaLab.AI Inc., owner of the Kik Messenger app, over lax age assurance practices, content moderation, and child safety failures that advocates have dubbed a "predator's paradise." The action follows a July 2025 notice of violation under the Connecticut Data Privacy Act for privacy notice deficiencies and processing sensitive data — including health, biometric, and precise geolocation data — without proper consent, which the company has only partially addressed. The new investigation seeks records related to practices that may constitute unfair or deceptive acts or practices under the CTDPA and the Connecticut Unfair Trade Practices Act. No fine has been imposed to date.
Attorney General William Tong issued a consumer alert warning Connecticut residents about unregulated, offshore decentralized finance (DeFi) cryptocurrency exchanges, naming GMX, Gains Network, dYdX, Aevo, Drift Protocol, Vertex Protocol, and Hyperliquid. The alert highlights risks including bypassing U.S. law via VPNs, predatory leverage up to 250x, misleading synthetic asset products, and lack of KYC protections. No enforcement action or penalty was imposed; at least one Connecticut consumer reportedly lost $200,000 deposited with an unregulated DeFi exchange.
$2.0M
Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.
Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.
$275K
Connecticut Attorney General William Tong announced a $275,000 settlement with TaxAct, an online tax preparation company, over allegations that between January 2018 and December 2022, TaxAct improperly disclosed detailed customer financial information to Meta and Google through third-party tracking technologies without notifying taxpayers. The settlement requires TaxAct to pay $275,000 and implement new third-party tracking compliance measures, including a review committee, written policies, a tag monitoring system, and two independent third-party audits.
$4.0M
Connecticut Attorney General William Tong and the Federal Trade Commission announced a $4 million settlement with Manchester City Nissan (Chase Nissan LLC) resolving allegations that the dealership double-charged for 'certified pre-owned' vehicles and collected unauthorized junk fees. The settlement requires payment for consumer redress, prohibits misrepresentations, mandates clear disclosure of the maximum total price, and requires express informed consent for all charges.