Penalty Amount
$7,000,000
Connecticut Attorney General William Tong joined a bipartisan coalition of nine states in a $7 million settlement with Greystar Management Services LLC, the largest U.S. landlord, for anticompetitive algorithmic pricing practices. Greystar shared competitively sensitive data with competitors via RealPage's algorithms and discussed pricing strategies, leading to inflated rents. The consent decree prohibits such conduct, requires monitoring if using uncertified algorithms, and bars participation in RealPage competitor meetings.
Greystar must pay $7 million to the states, refrain from using anticompetitive algorithms that incorporate competitor data or features, stop sharing competitively sensitive information, accept a court-appointed monitor if using a non-certified third-party pricing algorithm, avoid RealPage-hosted competitor meetings, and cooperate with the ongoing case against RealPage.
In-house legal teams should review vendor agreements with third-party pricing algorithm providers (e.g., RealPage), internal compliance policies, and any agreements involving data sharing with competitors. Key clauses to scrutinize include data sharing provisions, algorithm usage and certification terms, pricing coordination restrictions, and clauses governing participation in industry meetings or competitor communications. Changes may be needed to explicitly prohibit sharing competitively sensitive data, require pre-approval or certification of pricing algorithms, implement audit and monitoring rights, and ban discussions of pricing strategies with competitors to align with the consent decree's requirements.
Entity
Greystar Management Services LLC
Also known as: Greystar
Industry
Real EstateOfficial Press Release
https://portal.ct.gov/ag/press-releases/2025-press-releases/attorney-general-tong-announces-settlement-with-landlord-over-algorithmic-pricing-scheme
greystar.pdf?rev=08ab78c1127e421f8cc53999e31a1d10&hash=3BC01
https://portal.ct.gov/-/media/ag/press_releases/2025/greystar.pdf?rev=08ab78c1127e421f8cc53999e31a1d10&hash=3BC01962F47009654EAB967CE0DCBC61
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Greystar Management Services LLC"
"$7 million settlement"
"shared competitively sensitive data to generate pricing recommendations using RealPage’s algorithms"
"discussed competitively sensitive topics—including pricing strategies, rents, and selected parameters for RealPage’s software—directly with each other"
$7.0M
California Attorney General Rob Bonta announced a $7 million settlement with Greystar Management Services LLC for using RealPage's algorithmic software to illegally align rent prices with competitors by sharing confidential pricing information, violating antitrust laws. Greystar must cease using such anticompetitive algorithms, refrain from data sharing, accept monitoring, and cooperate in the ongoing case against RealPage.
$2.0M
Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.
Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.
$275K
Connecticut Attorney General William Tong announced a $275,000 settlement with TaxAct, an online tax preparation company, over allegations that between January 2018 and December 2022, TaxAct improperly disclosed detailed customer financial information to Meta and Google through third-party tracking technologies without notifying taxpayers. The settlement requires TaxAct to pay $275,000 and implement new third-party tracking compliance measures, including a review committee, written policies, a tag monitoring system, and two independent third-party audits.
$4.0M
Connecticut Attorney General William Tong and the Federal Trade Commission announced a $4 million settlement with Manchester City Nissan (Chase Nissan LLC) resolving allegations that the dealership double-charged for 'certified pre-owned' vehicles and collected unauthorized junk fees. The settlement requires payment for consumer redress, prohibits misrepresentations, mandates clear disclosure of the maximum total price, and requires express informed consent for all charges.
Attorney General Tong and a coalition of 21 attorneys general and Pennsylvania filed lawsuits against the U.S. Department of Transportation, FMCSA, and DHS to block demands for the personal information of 17 million CDL drivers. The lawsuits allege violations of federal privacy laws and the Administrative Procedure Act, and seek an emergency order to prevent the data transfer.