Connecticut Attorney General William Tong and 13 other attorneys general sent Meta a letter after the No Kings Coalition’s Instagram account was mistakenly suspended during a nationwide election-related day of action. The letter asks Meta to explain the suspension, its use of human review, steps to prevent similar errors, and how users can seek redress; it does not announce a fine or impose a remedy.
Review customer and platform terms for clear commitments on automated moderation, account suspension notices, timely human review, appeals, and restoration of mistakenly restricted accounts—especially where services support political or election-related activity. In vendor and AI service agreements, check bot-detection and automated decision safeguards, testing for false positives, escalation procedures, incident reporting, and transparency obligations. Ensure service-level and support provisions set response times for urgent account-access issues and explain how users can obtain redress.
Entity
Meta Platforms, Inc.
Industry
Social MediaOfficial Press Release
https://portal.ct.gov/ag/press-releases/2026-press-releases/attorney-general-tong-urges-meta-to-protect-legitimate-political-activity-on-its-platforms
20261026 final ag letter to meta.pdf?rev=5e861da7a71749f0bb0
https://portal.ct.gov/-/media/ag/press_releases/2026/20261026_final_ag-letter-to-meta.pdf?rev=5e861da7a71749f0bb0acab353bec066&hash=FF495AE20596C176CE66C39F41E29231
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Attorney General Tong today led a coalition of 14 attorneys general in a letter urging Meta to protect legitimate election-related activity"
"The high-volume traffic was incorrectly flagged as illicit “bot” activity, resulting in “automated protections” that took the No Kings account offline."
"No Kings Coalition reported its Instagram account was suspended at approximately 1:30 p.m. ET on October 17"
"Attorney General Tong led the attorneys general of California, Delaware, the District of Columbia, Hawaii, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Vermont, and Washington in sending today’s letter."
$1.0B
Texas Attorney General Ken Paxton secured a historic settlement with Meta Platforms, Inc. requiring Meta to pay over $1 billion and implement significant new safeguards to protect children online. The settlement includes stricter age-assurance measures, a daily two-hour limit for teen users, default disabling of notifications during school hours, hidden likes/reactions, and a nighttime access mode restricting features for children.
$353.0M
Virginia Attorney General Jay Jones announced a landmark $17 billion multistate settlement with Meta joined by 52 states and U.S. territories, resolving claims that Meta deceived the public about addictive design features harming youth mental health and shared Facebook users' private information with third parties before the 2016 election. Virginia is guaranteed $353 million (with an additional $11 million for the data-sharing claims, bringing its total to $364 million). Meta must implement sweeping child-safety reforms on Instagram and Facebook, including age verification, daily time limits, and 'check in breaks,' with implementation and efficacy regularly assessed by an independent auditor.
$17.1B
Attorney General James and a bipartisan coalition of 50 other attorneys general secured a landmark settlement with Meta Platforms, Inc. (Meta) worth up to $17.1 billion to address the company's harmful and addictive features targeting minors on Facebook and Instagram. The settlement requires Meta to implement significant changes, including age verification, time limits for minors, restrictions on notifications, and options to opt out of algorithmic feeds, along with monetary payments to states for mental health and education programs.
A bipartisan coalition of 33 state attorneys general, led by Minnesota AG Keith Ellison, began trial against Meta Platforms, Inc., alleging the company knowingly designed and deployed harmful features on Facebook and Instagram that drive children and teens to use the platforms compulsively, while falsely assuring parents and the public that its platforms were safe for young users. The states also allege Meta illegally collected personal information from children under 13 without parental consent, violating COPPA. The trial opened before Judge Yvonne Gonzalez Rogers in the U.S. District Court for the Northern District of California, with the states seeking monetary penalties and injunctive relief.
A bipartisan coalition of state attorneys general led by New Jersey, California, Colorado, and Kentucky is taking Meta Platforms, Inc. to trial, alleging that Meta designed addictive features on Instagram and Facebook that harm minors' mental health, illegally collected data from children under 13 without the required protections under COPPA, and misled users about platform safety. Opening arguments begin August 18, 2026, in the U.S. District Court for the Northern District of California. No monetary penalty or final remedy has yet been imposed.
New York Attorney General Letitia James issued a statement marking the first day of trial in a multistate lawsuit against Meta, alleging the company knowingly designed addictive features on Facebook and Instagram that harm children's mental health. The coalition alleges Meta illegally collected personal information from children under 13 without parental consent, violating COPPA, and seeks monetary penalties, restitution, and an injunction against deceptive practices.