Connecticut Attorney General William Tong and DCP Commissioner Michelle Seagull warned consumers about misleading marketing and high-pressure sales tactics by solar companies, citing active investigations and advising thorough research before signing solar contracts.
In-house legal teams should review residential solar vendor agreements (power purchase agreements and leases) with customers, focusing on clauses governing sales and marketing practices, contract terms, cancellation policies, and financial disclosures. Specific clauses to examine include those prohibiting misleading representations, restricting high-pressure tactics, defining contract length and early termination fees, guaranteeing system performance, and itemizing total costs versus projected savings. Changes may be needed to incorporate clear cooling-off periods, require accurate savings estimates based on household-specific factors, eliminate aggressive sales language, and ensure transparent disclosure of long-term financial obligations to comply with consumer protection standards.
Entity
Solar companies
Also known as: Solar Companies
Industry
Technology$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.