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CT AG Settles with TicketNetwork for $85K Over CTDPA Violations

TicketNetwork, Inc.July 8, 2025Connecticut Attorney General

Penalty Amount

$85,000

Summary

Connecticut Attorney General William Tong announced a settlement with TicketNetwork, Inc. for violating the Connecticut Data Privacy Act by maintaining an unreadable privacy notice and non-functional consumer rights mechanisms. TicketNetwork agreed to comply with CTDPA requirements, maintain metrics for consumer rights requests, report to the AG, and pay $85,000.

Remedy

TicketNetwork must comply with the CTDPA, maintain metrics for consumer rights requests received, provide a report of these metrics to the Attorney General, and pay $85,000.

Monetary PenaltyCompliance ProgramReporting Requirements

Contract Impact

In-house legal teams should review contracts to ensure they include clauses requiring compliant privacy notices, functional consumer rights mechanisms (e.g., access, deletion, opt-out), and adherence to CTDPA standards. Specifically, check data privacy provisions, consumer rights handling procedures, notice requirements, and audit rights to prevent similar enforcement actions.

Contract Search Terms

privacy notice requirementsconsumer rights mechanismsopt-out functionalityCTDPA compliancedata subject access requestsright to delete personal datatargeted advertising opt-outsale of personal datadata processing agreementsprivacy policy updates

Laws Cited

Violation Types

Entity Details

Entity

TicketNetwork, Inc.

Also known as: TicketNetwork

Industry

Retail

Official Sources

Source Evidence

Entity Name
"TicketNetwork, Inc."
Fine Amount
"$85,000"
Laws Cited
"Connecticut Data Privacy Act"
Laws Cited
"CTDPA"
Violation Types
"the company’s privacy notice was largely unreadable, missing key data rights, and contained rights mechanisms that were misconfigured or inoperable."

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None

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social media companies

Connecticut Attorney General William Tong issued a statement on May 1, 2026, announcing the final passage of bipartisan legislation targeting youth social media addiction and artificial intelligence harms. The legislation imposes new obligations on social media companies regarding minor account settings, parental consent, and reporting, as well as requirements for AI chatbot operators and employers using automated decision tools. The statement also references ongoing enforcement actions against Meta and TikTok for allegedly designing addictive platform features for youth.

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Office of the Attorney General William Tong

Connecticut Attorney General William Tong issued a statement on May 1, 2026, following final passage of bipartisan legislation to combat youth social media addiction and regulate artificial intelligence harms. The legislation imposes new requirements on social media companies regarding minor users, including parental consent for addictive algorithms, default privacy settings, and annual reporting obligations. It also establishes rules for AI chat bots and automated employment decision tools, including disclosure requirements and self-harm detection protocols.