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CT AG Settles with TicketNetwork for $85K Over CTDPA Violations

TicketNetwork, Inc.July 8, 2025Connecticut Attorney General

Penalty Amount

$85,000

Summary

Connecticut Attorney General William Tong announced a settlement with TicketNetwork, Inc. for violating the Connecticut Data Privacy Act by maintaining an unreadable privacy notice and non-functional consumer rights mechanisms. TicketNetwork agreed to comply with CTDPA requirements, maintain metrics for consumer rights requests, report to the AG, and pay $85,000.

Remedy

TicketNetwork must comply with the CTDPA, maintain metrics for consumer rights requests received, provide a report of these metrics to the Attorney General, and pay $85,000.

Monetary PenaltyCompliance ProgramReporting Requirements

Contract Impact

In-house legal teams should review contracts to ensure they include clauses requiring compliant privacy notices, functional consumer rights mechanisms (e.g., access, deletion, opt-out), and adherence to CTDPA standards. Specifically, check data privacy provisions, consumer rights handling procedures, notice requirements, and audit rights to prevent similar enforcement actions.

Contract Search Terms

privacy notice requirementsconsumer rights mechanismsopt-out functionalityCTDPA compliancedata subject access requestsright to delete personal datatargeted advertising opt-outsale of personal datadata processing agreementsprivacy policy updates

Laws Cited

Violation Types

Entity Details

Entity

TicketNetwork, Inc.

Also known as: TicketNetwork

Industry

Retail

Official Sources

Source Evidence

Entity Name
"TicketNetwork, Inc."
Fine Amount
"$85,000"
Laws Cited
"Connecticut Data Privacy Act"
Laws Cited
"CTDPA"
Violation Types
"the company’s privacy notice was largely unreadable, missing key data rights, and contained rights mechanisms that were misconfigured or inoperable."

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