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New York settlement with Dollar General over price overcharges

DolGen New York, LLC and Dollar General CorporationOctober 15, 2026New York Attorney General

Penalty Amount

$1,875,000

Summary

New York Attorney General Letitia James secured a settlement after an investigation found Dollar General stores routinely charged customers more than advertised or posted prices and issued confusing receipts. Dollar General must donate $1.875 million in food and personal items to Foodlink and implement pricing, receipt, training, and audit reforms.

Remedy

Dollar General will provide a $1.875 million donation of food and personal goods to Foodlink, honor the lowest listed price, update pricing procedures and receipts, train New York employees, post customer notices, conduct internal and independent pricing audits, and resolve identified pricing discrepancies within 24 hours.

Monetary PenaltyCompliance ProgramAudit RequirementCorrective Notice

Contract Impact

Review vendor and supplier agreements for responsibility and service levels covering accurate product, shelf, advertised, promotional, and register prices, including processes for validating weekly ads and coupons and correcting discrepancies promptly. Customer-facing terms and receipt requirements should clearly explain discounts and ensure the lowest applicable price is honored. For store operations and outsourced pricing services, check audit rights, access to pricing records, employee training obligations, escalation and remediation timelines, and responsibility for costs or consumer-facing corrections when pricing errors are found.

Contract Search Terms

advertised price accuracylowest-price guaranteeshelf-label and register price matchingpromotional pricing validationcoupon and discount displayreceipt itemization requirementspricing audit rightsprice discrepancy remediationemployee pricing compliance training

Laws Cited

New York retail pricing requirementsState and local price-accuracy inspection requirements

Violation Types

Entity Details

Entity

DolGen New York, LLC and Dollar General Corporation

Industry

Retail

Official Sources

Source Evidence

Entity Name
"from DolGen New York, LLC and Dollar General Corporation (Dollar General)"
Fine Amount
"Dollar General will pay a civil penalty in the form of a $1.875 million donation of food items and personal goods to Foodlink."
Laws Cited
"Under New York law, retail stores must ensure that the price charged for an item is equivalent to the lowest advertised, written, posted, or marked price offered."
Laws Cited
"State and local laws also require retail stores to score at least 98 percent on price accuracy inspections from Weights and Measures officials."
Violation Types
"An investigation by the Office of the Attorney General (OAG) found that Dollar General routinely overcharged customers for items sold in its stores."
Remedy Types
"Engaging an independent auditor to conduct unannounced pricing audits of every single Dollar General store in New York twice a fiscal year;"

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