New York Attorney General Letitia James and the NY Department of Financial Services secured commitments from Western Union to maintain its physical locations and cap fee increases for three years after acquiring Intermex, ensuring continued access to remittance services for New Yorkers. The agreement requires Western Union to maintain at least the same physical presence in ZIP codes where Intermex locations operate, offer retail remittance services to six countries, and limit price increases to inflation, with reporting and audit requirements.
Western Union must maintain at least the same physical presence in ZIP codes where Intermex locations operate at the time of acquisition, offer retail remittance services to Ecuador, Guatemala, Honduras, Mexico, Nicaragua, and Peru at each location, and limit price increases to those that keep pace with inflation. It must also provide reports to DFS for three years including service terminations, customer communications, and remittance data, and pay for an independent DFS-approved auditor to conduct a compliance audit one year after the acquisition.
In-house legal teams should review agreements with agents, franchisees, and retail partners to ensure they contain provisions that allow the company to maintain physical locations and cap fee increases as required by this settlement. Key clauses to examine include location maintenance obligations, fee adjustment mechanisms, termination rights, and reporting requirements. Additionally, any merger or acquisition agreements should include conditions that preserve service availability and pricing commitments, and vendor agreements should include audit rights and compliance reporting obligations to ensure ongoing adherence to regulatory commitments.
Entity
The Western Union Company
Industry
Financial ServicesOfficial Press Release
https://ag.ny.gov/press-release/2026/attorney-general-james-and-new-york-state-department-financial-services-secure
western union company intermex wire transfer ii llc aod 2026
https://ag.ny.gov/sites/default/files/settlements-agreements/western-union-company-intermex-wire-transfer-ii-llc-aod-2026.pdf
New York Attorney General Enforcement Page
https://ag.ny.gov/press-releases
"The Western Union Company (Western Union)"
"Western Union is barred from using its acquisition of Intermex to reduce services available to New York consumers who remit money to those six countries for three years."
$2.4M
New York Attorney General Letitia James announced settlements with Carelon after investigations found inaccurate mental health provider directories and improper denials of substance use disorder treatment using unapproved criteria. Carelon must pay $2.35 million in penalties, fees, and costs, provide eligible members with restitution or repayment, and change its provider-directory and coverage-review practices.
The New York Attorney General issued a consumer alert and online guide about scams targeting service members and veterans, including phishing and credit-monitoring scams that may misuse personal information. The release provides steps for protecting information and reporting suspected scams; it does not announce an enforcement action or monetary penalty.
New York’s investigation found that T-Mobile’s affordable broadband offerings did not meet the New York Affordable Broadband Act’s requirements, including because data caps sharply reduced customer speeds and plan information was hidden from search engines. Under an agreement, T-Mobile will remove the caps, offer plans in all areas where it provides home internet service, and make plan information easier to find.
The New York Attorney General issued guidance explaining Shield Law protections for reproductive and gender-affirming health care information and the steps required before responding to covered information requests. This is guidance, not an enforcement action against a named company; it describes potential penalties for improper disclosure or failure to follow required procedures.
$10.0M
A March 2023 breach exposed personal and protected health information associated with more than 13.3 million people after attackers accessed company systems using an employee’s credentials. The Perry Johnson companies agreed to pay at least $300,000, with an additional $9.7 million in penalties due if they fail to meet the agreement, and to implement security, incident response, and health-data handling reforms.
New York Attorney General James and Governor Hochul announced guidance advising county executives and sheriffs that they must end agreements to house or detain people for federal civil immigration violations by November 25, 2026. The Local Cops, Local Crimes Act makes those agreements void and unenforceable after the deadline; no monetary penalty or specific enforcement order is announced.