Penalty Amount
$375,000
California Attorney General Rob Bonta announced a settlement with DoorDash resolving allegations that the company violated the CCPA and CalOPPA by selling California consumers' personal information to a marketing cooperative without required notice or an opt-out mechanism. DoorDash disclosed consumers' names, addresses, and transaction histories to the cooperative, failing to disclose this practice in its privacy policy as required by CalOPPA. The settlement requires DoorDash to pay a $375,000 civil penalty and comply with injunctive terms including vendor contract reviews and annual reporting to the AG.
DoorDash must pay a $375,000 civil penalty. It is enjoined to comply with all CCPA and CalOPPA requirements for businesses that sell personal information, including providing notice of data sales and opt-out mechanisms. DoorDash must review all contracts with marketing and analytics vendors to assess whether it is selling or sharing consumer personal information, and submit annual reports to the California Attorney General monitoring any potential sale or sharing of consumer personal information.
In-house legal teams should immediately review all vendor agreements, particularly those with marketing cooperatives, marketing agencies, and analytics providers, to determine if any sharing of consumer personal information constitutes a "sale" under the CCPA. Key clauses to assess include data sharing/sale terms, notice provisions, opt-out mechanisms, and obligations to disclose data sharing to consumers. Privacy policies must be updated to explicitly disclose all disclosures of personally identifiable information to third parties like marketing cooperatives as required by CalOPPA. Additionally, vendor contracts should be amended to require compliance with CCPA/CalOPPA notice and opt-out obligations, and to mandate reporting of any data sales or sharing to facilitate required annual reporting to the California Attorney General.
Entity
DoorDash
Industry
Food DeliveryOfficial Press Release
https://oag.ca.gov/news/press-releases/attorney-general-bonta-announces-settlement-doordash-investigation-finds-company
DoorDash Complaint
https://oag.ca.gov/system/files/attachments/press-docs/DoorDash%20Complaint.pdf
DoorDash Stip Judgment
https://oag.ca.gov/system/files/attachments/press-docs/DoorDash%20Stip%20Judgment%20.pdf
California Attorney General Enforcement Page
https://oag.ca.gov/privacy/privacy-enforcement-actions
"California Attorney General Rob Bonta today announced a settlement with DoorDash"
"DoorDash will pay a $375,000 civil penalty"
"violated the California Consumer Privacy Act (CCPA)"
"violated the California Online Privacy Protection Act (CalOPPA)"
"sold its California customers’ personal information without providing notice or an opportunity to opt out of that sale"
"violated CalOPPA by failing to state in its posted privacy policy that it disclosed personally identifiable information, like a consumer’s home address, to the marketing cooperatives"
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$12.8M
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