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Enforcement ActionLow RiskMultistate

CT AG Sues Avid Telecom for Billions of Illegal Robocalls

Michael D. Lansky, LLCMay 23, 2023Connecticut Attorney General

Summary

Connecticut Attorney General William Tong filed a lawsuit against Michael D. Lansky, LLC (Avid Telecom) for allegedly initiating billions of illegal robocalls, including to numbers on the National Do Not Call Registry. The company is accused of violating the Telephone Consumer Protection Act and Telemarketing Sales Rule. This action is part of a multistate task force with nearly every state attorney general.

Contract Impact

In-house legal teams should review all vendor and service provider agreements, particularly those involving telemarketing, call center services, or lead generation. Focus on clauses governing compliance with the Telephone Consumer Protection Act (TCPA) and Telemarketing Sales Rule (TSR), including representations and warranties regarding lawful calling practices, use of autodialers or pre-recorded messages, and adherence to the National Do Not Call Registry. Also scrutinize data sharing provisions for call lists, audit rights, and indemnification terms. Required changes may include adding specific compliance certifications, mandatory call recording disclosures, stricter consent verification protocols, explicit prohibitions on calling numbers on do-not-call lists, and robust termination rights for violations.

Contract Search Terms

do not call compliancerobocall restrictionsTCPA compliancecall volume limitsconsent verificationtelemarketing sales rule adherencenational do not call registry compliancecall recording disclosuresautodialer restrictionsconsumer consent documentation

Laws Cited

Telephone Consumer Protection ActTelemarketing Sales Rule

Violation Types

Entity Details

Entity

Michael D. Lansky, LLC

Also known as: Avid Telecom

Industry

Telecommunications

Multistate Coalition

Official Sources

Related Enforcement Actions

NJ

Michael D. Lansky, LLC

New Jersey Attorney General Matthew Platkin joined a multistate lawsuit against Avid Telecom for allegedly initiating and facilitating billions of illegal robocalls, including to numbers on the National Do Not Call Registry, in violation of the Telephone Consumer Protection Act and Telemarketing Sales Rule. The company is accused of transmitting scam calls and ignoring warnings from the Industry Traceback Group.

CT

Zillow Group, Inc. and Redfin Corporation

$2.0M

Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.

CT

Anthem, ConnectiCare, and UnitedHealthcare

Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.

CT

TaxAct

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CT

Manchester City Nissan

$4.0M

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CT

U.S. Department of Transportation

Attorney General Tong and a coalition of 21 attorneys general and Pennsylvania filed lawsuits against the U.S. Department of Transportation, FMCSA, and DHS to block demands for the personal information of 17 million CDL drivers. The lawsuits allege violations of federal privacy laws and the Administrative Procedure Act, and seek an emergency order to prevent the data transfer.