Court Rules

Consent Failure Enforcement Actions

Federal and state enforcement actions involving consent failure violations, tracked from official government sources.

163

Total Actions

$2.8B

Total Fines

10

Jurisdictions

FTC

Vanilla Chip LLC

The FTC finalized an order against Vanilla Chip LLC (doing business as TruHeight) and its principals for deceptively advertising height-enhancing supplements for children and teens without scientific evidence. The company also used fake reviews and incentivized 5-star ratings. The order requires a $750,000 payment and prohibits false health claims and deceptive review practices.

$750K

CO

23andMe, Inc.

A coalition of 42 state attorneys general settled with the bankruptcy trustee for 23andMe over a 2023 data breach that exposed genetic data of 6.9 million customers. The states will receive $18 million from bankruptcy funds, and 23andMe agreed to enhanced data security requirements and consumer deletion rights as part of the asset sale to TTAM Research Institute.

$18.0M

TX

LinkedIn Corporation

Texas Attorney General Ken Paxton opened an investigation into LinkedIn Corporation over allegations that the company advertised and profited from fake or misleading job opportunities ("ghost jobs") on its platform. The investigation focuses on whether LinkedIn misled consumers who paid for Premium subscriptions by failing to disclose that a significant percentage of job postings may be inactive or not genuine hiring opportunities.

MN

Federal Communications Commission

Attorney General Ellison and 48 other attorneys general called on the FCC to strengthen rules to cut off scammers' access to legitimate telephone numbers. The coalition is responding to the FCC's proposed rules to combat illegal robocalls and texts, which cost Americans nearly $2 billion last year.

NY

3M Company

New York Attorney General Letitia James sued 3M, DuPont, and other chemical companies for knowingly causing decades of PFAS pollution through consumer products. The lawsuit alleges the companies hid toxicity risks, failed to warn the public, and seeks cleanup funding, damages, and injunctive relief.

MN

Omega Dental Care

Minnesota Attorney General Keith Ellison reached a settlement with Annelle Soberay and Omega Dental Care, a defunct dental clinic that shut down in late 2024 without providing advance notice or transitional care to patients. The settlement allows consumers to obtain refunds from the Consumer Protection Restitution Account for fees paid for services that were never provided.

CT

Federal Communications Commission

Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.

FTC

RentGrow Inc.

The FTC alleged that RentGrow, a tenant screening company, violated the Fair Credit Reporting Act (FCRA) by failing to use reasonable procedures to ensure the accuracy of its reports, including by reporting duplicate records and failing to disclose data sources. RentGrow agreed to pay a $2.25 million penalty and is prohibited from further FCRA violations and from misrepresenting dispute outcomes.

$2.3M

MN

Block, Inc.

Attorney General Keith Ellison announced a $45 million multistate settlement with Block, Inc., the company behind Cash App. The settlement resolves allegations that Block misled consumers about the safety of Cash App, failed to protect users from fraud, and did not provide promised fraud protection and resolution. Block agreed to implement responsible practices including maintaining customer support, offering live support, stopping misleading claims, and fulfilling legal obligations to investigate fraud and reimburse users.

$45.0M

NJ

Office of the Attorney General of New Jersey

Attorney General Jennifer Davenport co-led a coalition of 49 attorneys general in calling on the FCC to strengthen rules to cut off scammers' access to legitimate telephone numbers. The coalition's letter requests stronger certification rules, regular reporting, and prohibitions on number cycling to combat illegal robocalls.

NY

New York Attorney General

New York Attorney General Letitia James joined a bipartisan coalition of 48 other attorneys general in submitting comments to the FCC urging stronger rules to combat illegal robocalls. The coalition recommends expanding the definition of telephone number resellers, prohibiting resale of certain numbers, and requiring mandatory education for companies selling phone numbers. This is a regulatory advocacy action, not a direct enforcement action against a specific company.

NY

Block, Inc.

New York Attorney General Letitia James and a bipartisan coalition of 45 other attorneys general secured $45 million from Block, Inc., the company behind Cash App, for misleading users about the platform's security and failing to protect them from fraud. The settlement requires Block to implement changes including maintaining live customer support, stopping misleading marketing, and fulfilling legal obligations to investigate fraud claims and reimburse users for unauthorized transactions.

$45.0M

CO

Block, Inc.

Attorney General Phil Weiser announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform and failing to protect users from fraud. The settlement requires Block to implement antifraud measures, provide customer support, and stop deceptive marketing practices.

$45.0M

CT

Block, Inc.

Attorney General Tong announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform, failing to protect users from fraud, and not providing promised fraud protection and resolution services. The settlement requires Block to implement major reforms including real customer support, transparent communications, and security commitments, and reaffirms Block's commitment to distribute between $75 million and $120 million to compensate consumers as part of a separate CFPB settlement.

$45.0M

FTC

Handy Technologies

The FTC and New York Attorney General took action against Handy Technologies for deceptive earnings claims and failure to disclose fees and fines that led to millions of dollars being withheld from workers' wages. The FTC is sending over $2.7 million in refunds to 62,893 affected consumers.

TX

Walmart, Inc.

Texas Attorney General Ken Paxton secured a settlement with Walmart over deceptive practices in its Spark Driver program. Walmart misrepresented driver pay, including failing to pass on customer tips and altering base pay after drivers accepted offers. The $13 million settlement provides direct payments to affected Texas drivers and requires Walmart to implement honest compensation practices.

$13.0M

TX

StubHub

Texas Attorney General Ken Paxton announced an investigation into StubHub for failing to deliver FIFA World Cup tickets that fans purchased. The investigation focuses on reports of 'ghost ticketing,' where sellers list tickets they do not possess, collect payment, and cancel when unable to deliver.

FTC

Publishing.com LLC

The FTC finalized a settlement with Publishing.com LLC and its principals for misleading consumers about potential earnings from self-publishing products. The company will pay $1.5 million and is prohibited from making unsubstantiated earnings claims, failing to disclose refund terms, and misrepresenting endorsements and reviews.

$1.5M

FTC

Hopper Inc.

The FTC alleged that Hopper, a travel booking app, charged consumers hidden and pre-selected fees (Tip and VIP Support) without their consent, misrepresented the benefits of VIP Support and Price Freeze services, and failed to clearly disclose total prices. Hopper agreed to pay $35 million for consumer redress and is prohibited from misrepresenting fees under a proposed order.

$35.0M

CT

State of Connecticut

Connecticut Attorney General William Tong announced that new amendments to the state's automatic renewal law took effect July 1, 2026. The law requires covered businesses to provide annual renewal reminders, offer easy cancellation options (including online or by email), and promptly process cancellation requests without obstruction. Non-compliance may be considered an unfair trade practice subject to investigation by the AG's office and the Department of Consumer Protection.

MN

Chadwick Banken

A Minnesota jury found home seller Chadwick Banken liable for violating the Minnesota Human Rights Act by targeting Muslim homebuyers in a deceptive contract for deed scheme. The scheme involved inflated prices, large down payments, and balloon payments designed to cause defaults, allowing Banken to keep payments and resell properties. Remedies including restitution will be determined at a later hearing.

CO

Unlock Partnership Solutions, Inc.

The Colorado Attorney General settled with Unlock Partnership Solutions, Inc., which marketed home equity agreements that were determined to be consumer credit transactions subject to Colorado's Uniform Consumer Credit Code and Consumer Equity Protection Act. The company must comply with lending laws, rate caps, disclosures, and licensing, and pay $283,375 in restitution to 125 consumers, with additional payments expected.

FTC

Genesis Tech enterprise

The FTC sued the Genesis Tech enterprise and its owners for operating deceptive internet-based subscription schemes. The defendants allegedly misled consumers about subscription terms, billed without authorization, and made cancellation difficult. The court granted a temporary halt to the operations pending trial.

FTC

World Professional Association for Transgender Health

The FTC, along with Alaska, Iowa, Nebraska, and Texas, filed a lawsuit against WPATH alleging the organization made false and unsubstantiated claims about the necessity, safety, and effectiveness of pediatric medical transition services. The complaint alleges WPATH misled parents and children about medical consensus and failed to disclose serious side effects, in violation of the FTC Act.

FTC

Amare Global Holdings

The FTC filed a contempt motion against Amare Global Holdings, Shawn Talbott, Patrick Hintze, and Hiep Tran for allegedly violating a 2005 FTC order that prohibited Talbott from making unsubstantiated health claims. The motion alleges that the defendants marketed dietary supplements for children and adults with false claims about treating depression, anxiety, and ADHD, and misrepresented scientific evidence. The FTC seeks compensatory damages for consumers.

MN

GS Labs

Attorney General Ellison announced a $4.87 million multistate settlement with GS Labs for overcharging patients, charging unlawful administrative fees, and failing to deliver timely COVID-19 test results. The settlement includes $3.63 million in restitution to affected consumers and $1.25 million to the multistate group, along with injunctive relief if GS Labs resumes operations.

CO

GS Labs

Colorado Attorney General Phil Weiser and a bipartisan coalition of 18 attorneys general announced a $4.87 million settlement with GS Labs, a former COVID-19 rapid testing business. The company was found to have violated the Colorado Consumer Protection Act by falsely advertising test results with no wait times, same day appointments, and no out-of-pocket expenses, while overcharging consumers and insurance providers.

$4.9M

MN

Bridge It, Inc.

Minnesota Attorney General Keith Ellison filed a lawsuit against Bridge It, Inc. (doing business as Brigit) for violating Minnesota's payday lending laws. The lawsuit alleges Brigit operates as an unlicensed lender making short-term loans with APRs exceeding 300%, without disclosing rates or complying with state interest caps and disclosure requirements.

FTC

Golden Home Services

The FTC is returning nearly $3 million to consumers deceived by the Golden Home Services mortgage relief scheme, which falsely promised to reduce homeowners' mortgage payments and prevent foreclosures. A federal court banned the companies and their operators from telemarketing and debt relief businesses and required them to pay millions. The refunds are being mailed to 1,821 affected homeowners.

$3.0M

NJ

Xiao Hu

The New Jersey Bureau of Securities filed a lawsuit against Xiao Hu (aka Mark Hu) and his companies Skyline Technology USA LLC and Thunderbirds.ME, Inc. for allegedly defrauding at least 15 investors out of $2.5 million through unregistered securities offerings. Hu allegedly misappropriated at least $280,000 for personal expenses including a home purchase and vacation, and falsely claimed to have a Ph.D. from Columbia University.

FTC

National Amendment Assistance

The FTC filed a complaint against National Amendment Assistance and related entities for allegedly deceiving homeowners into paying unlawful upfront fees for mortgage relief services falsely associated with the CARES Act. The court granted a temporary restraining order, and the FTC seeks redress for affected consumers.

FTC

X Corp.

The Federal Trade Commission is seeking public comment on a petition from X Corp., formerly known as Twitter, to set aside or modify its 2022 settlement order with the agency. The petition argues that the order no longer serves a valid regulatory purpose and that X Corp. has built a world-class privacy program. The Commission will vote after the comment period closes.

FTC

Amare Global Holdings Inc.

The FTC sued Amare Global Holdings Inc. and its principals for falsely claiming that dietary supplements like Kids Happy Juice and Kids Mood+ could treat or cure depression, anxiety, and ADHD in children and adults. The FTC also alleged the company misled recruits about their potential earnings as 'brand partners' in its multilevel marketing scheme.

NJ

FIFA

New Jersey and New York Attorneys General announced an investigation into FIFA's ticketing practices for the 2026 World Cup. The investigation focuses on reports that fans were misled about seat locations, faced soaring prices due to variable pricing, and did not receive the tickets they paid for. Subpoenas have been sent to FIFA seeking information about its ticketing practices for matches hosted in New Jersey.

FTC

Cox Media Group

The FTC alleged that Cox Media Group (CMG), MindSift LLC, and 1010 Digital Works LLC deceived customers by falsely claiming to offer an AI-powered 'Active Listening' service that could target ads based on conversations captured from consumers' smart devices, and that consumers had opted into such targeting. In reality, the service did not use voice data and consumers had not consented. The companies agreed to pay a total of $930,000 and are prohibited from making misrepresentations about their services, voice data collection, and consumer consent.

$930K

CO

Xinbi Co., Ltd.

The Colorado Attorney General announced a major enforcement sweep targeting thousands of fraudulently filed businesses that used false information in Colorado registrations to facilitate scams including cryptocurrency fraud, investment fraud, and romance scams. The lawsuits seek court orders to dissolve these entities and the AG's office worked to take down associated websites.

NJ

New Jersey Division of Consumer Affairs

The New Jersey Attorney General and Division of Consumer Affairs issued guidance warning hotels and short-term rental providers against charging hidden junk fees to consumers ahead of the 2026 FIFA World Cup. The guidance reminds businesses that New Jersey's consumer protection laws and the FTC's Unfair or Deceptive Fees Rule require transparent pricing and prohibit deceptive fee practices. No monetary penalties were imposed, but businesses are put on notice that violations may lead to enforcement actions.

TX

Meta (formerly known as Facebook)

Texas Attorney General Ken Paxton launched an investigation into Meta's Meta AI Glasses over allegations of unlawful facial biometric data collection, deceptive privacy practices, and unauthorized sharing of user data with subcontractors. The investigation follows concerns that the glasses' always-on recording mode lacks proper user notice, planned facial recognition features would collect data without consent, and private user videos are accessed by third-party annotators in Kenya. The AG issued a Civil Investigative Demand to Meta to determine violations of Texas privacy laws.

TX

Meta

Texas Attorney General Ken Paxton launched an investigation into Meta regarding its Meta AI Glasses, alleging unlawful collection of facial biometric data, deceptive privacy representations, and unauthorized sharing of user data with subcontractors. The investigation follows concerns that the glasses’ always-on recording mode lacks proper notice, subcontractors access private user content including intimate moments, and Meta plans to deploy facial recognition technology to collect unsuspecting individuals’ facial geometry. The AG issued a Civil Investigative Demand to determine if Meta violated Texas law by deceptively misrepresenting its data use practices.

CO

AIH Enterprises, LLC

The Colorado Attorney General shut down Smokin' Genie, a Fort Collins smoke shop owned by AIH Enterprises, LLC, and banned its owner from the industry for five years after the shop illegally sold kratom to a minor and failed to properly label kratom products. The settlement requires the store to cease operations, destroy inventory, and pay $200,000 if they violate the terms.

FTC

12 Unnamed Nudify Tool Providers

The FTC sent warning letters to 12 companies offering 'nudify' tools that generate nonconsensual intimate images, for failing to comply with the TAKE IT DOWN Act (TIDA) by not providing a mechanism for victims to request removal of such content. The letters urge immediate compliance with TIDA, which requires platforms to remove nonconsensual intimate images within 48 hours of a valid request. Noncompliant companies may face future legal action and civil penalties of up to $53,088 per violation.

FTC

Covered Platforms

The FTC began enforcing the TAKE IT DOWN Act on May 19, 2026, a law requiring covered platforms to establish a process for victims to request removal of nonconsensual intimate images and delete such content within 48 hours of a valid request. The agency launched a consumer complaint portal, issued compliance guidance for businesses and consumers, and sent reminder letters to major platforms including Meta, TikTok, and X about their obligations under the law. No specific penalties or enforcement actions against individual companies were announced in this release.

FTC

Shutterstock Inc.

Shutterstock Inc. agreed to pay $35 million to settle FTC allegations that it charged consumers without their informed consent, failed to disclose auto-renewal and cancellation terms, and made cancellation difficult. The FTC alleged Shutterstock's subscription and on-demand pack offerings violated consumer protection laws through hidden fees and complicated cancellation processes.

$35.0M

CA

General Motors

California Attorney General Rob Bonta, along with multiple district attorneys and the California Privacy Protection Agency, announced a $12.75 million settlement with General Motors for illegally selling hundreds of thousands of Californians' location and driving data to data brokers Verisk and LexisNexis without notice or consent. The settlement includes the largest CCPA penalty to date, a five-year ban on selling driving data to consumer reporting agencies, and requirements to delete retained data and implement a robust privacy program.

$12.8M

CT

Bad actor platforms

Connecticut’s legislature passed House Bill 5312, creating new civil enforcement mechanisms for deepfake digital sexual assault, including unauthorized dissemination of synthetically created intimate images and AI-generated child pornography. The bill establishes a private right of action for victims and empowers the Connecticut Attorney General to pursue civil injunctions and penalties against abusers and platforms hosting illegal content. This builds on prior Connecticut laws criminalizing unauthorized intimate image dissemination.

FTC

Kochava, Inc. and Collective Data Solutions (CDS)

The FTC settled charges with data broker Kochava, Inc. and its subsidiary Collective Data Solutions (CDS) over allegations that they sold precise location data from hundreds of millions of mobile devices without consumer consent, enabling tracking of visits to sensitive locations like reproductive health clinics and places of worship. The settlement prohibits the companies from selling or sharing sensitive location data without affirmative express consumer consent, and imposes compliance requirements including a sensitive location data program, supplier consent assessments, incident reporting, and data retention schedules. No monetary penalty was imposed.

CT

social media companies

Connecticut Attorney General William Tong issued a statement on May 1, 2026, announcing the final passage of bipartisan legislation targeting youth social media addiction and artificial intelligence harms. The legislation imposes new obligations on social media companies regarding minor account settings, parental consent, and reporting, as well as requirements for AI chatbot operators and employers using automated decision tools. The statement also references ongoing enforcement actions against Meta and TikTok for allegedly designing addictive platform features for youth.

FTC

Innovative Partners, LP; American Collective, LP; Papyrus Green Investments LLC; Health Plan Administrators, LLC; Amani Ibrahim Shokry; Ahmed Ibrihim Shokry

The FTC filed a complaint and obtained a temporary restraining order against six defendants operating a deceptive health care scheme that impersonated government and insurance carriers to sell fake comprehensive health plans. The defendants allegedly charged consumers without express informed consent, failed to disclose material terms including cancellation processes, and misled consumers into paying for inadequate coverage that left many with substantial medical debt. The FTC seeks refunds for affected consumers and alleges violations of the FTC Act, Telemarketing Sales Rule, Impersonation Rule, and Gramm-Leach-Bliley Act.

FTC

Humor Rainbow, Inc. and Match Group Americas

The FTC settled with Humor Rainbow, Inc. (operator of OkCupid) and Match Group Americas over allegations that OkCupid deceived users by sharing personal data including photos and location information with an unauthorized third party, contrary to its privacy policy promises to inform users and provide opt-out opportunities. The settlement permanently prohibits the companies from misrepresenting their data collection, use, disclosure, and privacy control practices. No monetary penalty was imposed.

FL

Discord

Florida Attorney General James Uthmeier opened a civil investigation into Discord and issued a subpoena demanding documents related to its marketing to children, age-verification processes, content moderation, parental controls, and reporting of child exploitative activity. The investigation alleges potential violations of Florida’s Deceptive and Unfair Trade Practices Act, citing the platform’s widespread use by child predators to target minors. Discord must produce records on its child safety practices, minor user data, and complaint handling related to child exploitation.

CPPA

PlayOn Sports

The California Privacy Protection Agency settled with PlayOn Sports for $1.10 million over CCPA violations, including failing to provide adequate opt-out mechanisms and improperly tracking users, particularly students. The company must implement proper opt-out methods, improve disclosures, and comply with children's data consent requirements.

$1.1M

CA

GoFundMe

California Attorney General Rob Bonta, co-leading a bipartisan coalition of 21 attorneys general and charitable regulators, sent a letter to GoFundMe demanding the platform remove all plagiarized donation web pages for over 1.4 million charities, disclose information about donations, and ensure pages do not outrank official charity sites in search results. The action follows reports that GoFundMe used charities' information without consent and engaged in deceptive solicitations, violating state charitable solicitation and consumer protection laws.

TX

Samsung Electronics America, Inc.

Texas Attorney General Ken Paxton reached an agreement with Samsung Electronics America, Inc. to stop collecting Automated Content Recognition (ACR) data from smart TVs without consumers' express consent. Samsung must update its smart TVs to provide clear and conspicuous disclosures and obtain consent before any data collection, ensuring Texans are informed and in control of their viewing data.

FTC

Website and Online Service Operators

The FTC issued a policy statement announcing it will not enforce COPPA against operators that collect age verification data under specific conditions. The policy aims to encourage the use of age verification technologies to protect children online. Operators must limit data use, ensure security, provide notice, and use accurate verification methods.

CA

California Privacy Protection Agency (CalPrivacy)

CalPrivacy sponsored AB 2021, the Whistleblower Protection and Privacy Act, introduced by Assemblymember Pilar Schiavo. The bill establishes whistleblower protections under the CCPA, including an award program and anti-retaliation provisions, to encourage insiders to report privacy violations.

TX

PDD Holdings, Inc. and WhaleCo Inc. d/b/a Temu

Texas Attorney General Ken Paxton filed a lawsuit against PDD Holdings, Inc. and WhaleCo Inc., doing business as Temu, for deceptive marketing and unlawful covert harvesting of Texans’ personal data that was exposed to the Chinese Communist Party. The suit alleges Temu functions as a 'trojan horse' e-commerce app that bypasses security protocols to create a backdoor into users’ private data, which is stored on servers in China. The lawsuit seeks monetary relief under the Texas Deceptive Trade Practices Act, including up to $10,000 per violation and up to $250,000 per violation targeting consumers aged 65 or older.

NY

xAI

A bipartisan coalition of 35 state attorneys general led by New York Attorney General Letitia James sent a demand letter to xAI on January 26, 2026, requiring the company to address its Grok chatbot’s creation and sharing of nonconsensual intimate images, including child sexual abuse material. The AGs demand that xAI implement safeguards to prevent Grok from generating such content, delete existing harmful content, suspend offending users, and give X users control over whether their content can be edited by Grok. No monetary penalty has been imposed as this is a pre-enforcement demand for action.

CA

xAI

California Attorney General Rob Bonta announced an investigation into xAI for its Grok AI model generating nonconsensual sexual images of women and children, including child sexual abuse material. The AG expressed deep concern and zero tolerance, urging immediate action to prevent further

FTC

General Motors LLC, General Motors Holdings LLC, and OnStar, LLC

Privacy enforcement action where the FTC settled with General Motors and OnStar for collecting and selling consumers' geolocation and driving behavior data without adequate notice or consent. The order prohibits sharing data with consumer reporting agencies and requires transparency and consumer choice measures.

FTC

JustAnswer LLC

Consumer fraud case where the FTC sued JustAnswer LLC for deceiving consumers into enrolling in a costly recurring monthly subscription by falsely claiming low one-time fees. The company did not obtain affirmative consent or clearly disclose subscription terms, violating ROSCA and the FTC Act. The FTC seeks an injunction, consumer refunds, and civil penalties.

FTC

Cliq, Inc., Andrew Phillips, John Blaugrund

The FTC filed a motion in federal court seeking to hold payment processor Cliq, Inc. and its operators in contempt for systematically violating a 2015 consent order. The defendants are accused of processing payments for high-risk and prohibited merchants, failing to screen for deceptive practices, and facilitating fraud avoidance tactics. The FTC is requesting at least $52.9 million in consumer relief, a permanent ban on the individuals from payment processing, and appointment of a receiver.

$52.9M

FTC

Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC

The FTC settled with Disney for violating the COPPA Rule by mislabeling videos on YouTube, which allowed the collection of children's personal data without parental consent. Disney must pay a $10 million civil penalty and implement measures to ensure proper video labeling and compliance with COPPA.

$10.0M

TX

Sony, Samsung, LG, Hisense, TCL Technology Group

Texas Attorney General Ken Paxton filed a lawsuit against Sony, Samsung, LG, Hisense, and TCL Technology Group for using Automated Content Recognition (ACR) technology to collect Texans' viewing data without proper consent. A temporary restraining order was secured against Hisense to halt all data collection and sharing. The AG issued a consumer alert with instructions to disable ACR on smart TVs.

TX

Hisense

Texas Attorney General Ken Paxton obtained a temporary restraining order against Hisense, a Chinese smart TV manufacturer, to halt its collection of Texans' personal data through Automated Content Recognition technology without consent. The technology captures every sound and image on the TVs every 500 milliseconds and sells the data, with access granted to the Chinese Communist Party. The TRO prohibits Hisense from collecting, using, selling, sharing, disclosing, or transferring ACR data about Texans while the case continues.

NJ

Uber Technologies, LLC, and Uber USA, LLC

New Jersey Attorney General Matthew Platkin announced that New Jersey is joining a coalition of 22 states in suing Uber for deceptive practices related to its Uber One subscription service. The lawsuit alleges that Uber enrolled consumers without their knowledge and made cancellation extremely difficult, seeking restitution, penalties, and an injunction under New Jersey's Consumer Fraud Act and the Restore Online Shoppers' Confidence Act.

TX

Sony, Samsung, LG, Hisense, and TCL Technology Group Corporation

Texas Attorney General Ken Paxton has filed lawsuits against five major TV manufacturers—Sony, Samsung, LG, Hisense, and TCL—for unlawfully collecting Texans' viewing data using Automated Content Recognition (ACR) technology without their knowledge or consent. The ACR software captures screenshots of TV displays every 500 milliseconds and transmits the data to the companies, which then sell it for targeted advertising. The AG's office alleges these practices violate Texas privacy laws and seeks to enjoin the companies from continuing the surveillance.

TX

Sony, Samsung, LG, Hisense, TCL Technology Group Corporation

Texas Attorney General Ken Paxton filed a lawsuit against five major TV manufacturers—Sony, Samsung, LG, Hisense, and TCL—for illegally collecting consumers' viewing data through Automated Content Recognition (ACR) technology without knowledge or consent. The companies capture screenshots and monitor TV usage in real-time, then sell the data for targeted advertising, risking sensitive information. The suit seeks to halt these invasive practices and protect Texans' privacy.

CT

Uber Technologies, LLC and Uber USA, LLC

Connecticut Attorney General William Tong, along with the FTC and 21 other states and counties, filed a lawsuit against Uber Technologies, LLC and Uber USA, LLC for deceptive practices related to their Uber One subscription service. The lawsuit alleges Uber used negative option marketing, misled consumers about savings, made cancellation difficult, and charged consumers prematurely. The action seeks restitution, penalties, and an injunction under the Connecticut Unfair Trade Practices Act and the Restore Online Shoppers' Confidence Act.

CA

Inteliquent, Bandwidth, Peerless, Lumen

California Attorney General Rob Bonta announced Phase 2 of Operation Robocall Roundup, a multistate investigation targeting four major voice service providers—Inteliquent, Bandwidth, Peerless, and Lumen—for routing suspected illegal robocalls. The Anti-Robocall Multistate Litigation Task Force sent warning letters demanding they stop transmitting such calls, following Phase 1 which already led to some providers being removed from the FCC's database. The AG emphasized that these companies have a heightened responsibility to block call traffic from known bad actors.

TX

Google

Texas Attorney General Ken Paxton secured a $1.375 billion settlement with Google for unlawfully tracking Texans' geolocation data, incognito browsing activity, and biometric identifiers without consent. This is the largest single-state privacy settlement against Google, significantly larger than multistate settlements. The agreement resolves two major privacy enforcement actions brought by Texas.

$1.4B

CA

Sling TV LLC and Dish Media Sales LLC

California Attorney General Rob Bonta secured a $530,000 settlement with Sling TV LLC and Dish Media Sales LLC, resolving allegations that the streaming service violated the CCPA by failing to provide an easy-to-use opt-out mechanism for the sale of personal information and insufficient privacy protections for children. The settlement, subject to court approval, requires Sling TV to implement streamlined opt-out processes across all devices, stop redirecting users to cookie preferences for CCPA opt-outs, and add kid-specific profiles with default opt-out of data sales and targeted advertising. This is the first enforcement action from the DOJ's 2024 investigative sweep of streaming services.

$530K

CT

TFG Holding, Inc.

Connecticut Attorney General secured a $1 million multistate settlement with TFG Holding, Inc. for deceptive VIP membership program marketing and billing practices. The company must improve disclosures, obtain explicit consent, provide easy cancellation, and offer restitution to affected consumers.

$1.0M

FL

Roku, Inc.

Florida Attorney General James Uthmeier filed a civil enforcement action against Roku, Inc. for violating the Florida Digital Bill of Rights (FDBOR) and Florida Deceptive and Unfair Trade Practices Act (FDUTPA). The complaint alleges Roku collected, sold, and enabled reidentification of children’s sensitive personal data, including viewing habits and voice recordings, without parental consent or meaningful notice to consumers. The state seeks civil penalties, injunctive relief, and requirements for Roku to implement transparent disclosures, lawful parental controls, and cease unauthorized processing of children’s data.

FTC

Amazon.com, Inc.

The FTC secured a $2.5 billion settlement with Amazon, including a $1 billion civil penalty and $1.5 billion in consumer refunds, for enrolling millions of consumers in Prime subscriptions without proper consent and designing a deliberately difficult cancellation process. The order requires Amazon to implement clear enrollment disclosures, an easy cancellation method, and cease the unlawful practices.

$1.0B

FTC

Alphabet, Inc.; Character Technologies, Inc.; Instagram, LLC; Meta Platforms, Inc.; OpenAI OpCo, LLC; Snap, Inc.; X.AI Corp.

The FTC issued 6(b) orders to seven technology companies to investigate the safety and privacy practices of their AI chatbots, particularly regarding impacts on children and teens. The inquiry focuses on compliance with children's privacy laws, data handling, and disclosures, requiring companies to provide information on these aspects.

FTC

Apitor Technology

The FTC settled allegations against Apitor Technology for violating COPPA by allowing a third party to collect geolocation data from children without parental consent. Apitor must pay a $500,000 suspended fine, delete improperly collected data, and implement measures to comply with COPPA, including obtaining parental consent and notifying parents.

$500K

FTC

Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC

The FTC alleges that Disney violated COPPA by failing to properly label children-directed videos on YouTube as 'Made for Kids,' allowing the collection of personal data from children under 13 without parental consent. Disney will pay a $10 million civil penalty and must implement a program to ensure accurate video designations, potentially incorporating age assurance technologies.

$10.0M

TX

Meta Platforms, Inc. and Character Technologies, Inc.

Texas Attorney General Ken Paxton opened an investigation into Meta and Character.AI via Civil Investigative Demands, alleging deceptive trade practices including misrepresenting AI chatbots as confidential mental health tools while harvesting user data for targeted advertising. The probe assesses potential violations of Texas consumer protection laws and the SCOPE Act, particularly regarding privacy misrepresentations, concealment of data usage, and harms to children. This builds on prior investigations into Character.AI for SCOPE Act compliance.

NJ

U.S. Department of Agriculture

New Jersey Attorney General Matthew J. Platkin joined a coalition of 20 attorneys general in filing a lawsuit against the U.S. Department of Agriculture (USDA) for demanding that states turn over sensitive personal information of SNAP recipients, including Social Security numbers and addresses. The lawsuit argues that this demand violates federal privacy laws and the Constitution, as the data is protected and should only be used for program administration. The coalition seeks to block USDA from conditioning SNAP funding on compliance with this demand.

FL

Contec and Epsimed

Florida Attorney General James Uthmeier issued subpoenas to Contec, a Chinese medical device manufacturer, and Epsimed, a Miami-based reseller, over allegations that their patient monitors contain backdoors and automatically transmit patient data to China without consent. The companies are accused of violating Florida's Deceptive and Unfair Trade Practices Act by omitting material security vulnerabilities andmaking false representations about FDA approval and product quality. The AG may seek damages, civil penalties, and injunctive relief in future enforcement.

TX

23andMe

Texas Attorney General Ken Paxton filed a lawsuit in the 23andMe bankruptcy case to prevent the sale of Texans' genetic data without proper consent. The action seeks to confirm Texans' property rights over their genetic information under the Texas Data Privacy and Security Act and the Texas Direct-to-Consumer Genetic Testing Act. The AG argues that 23andMe's proposed asset sale would violate Texas law requiring separate express consent for disclosure of genetic information.

NY

23andMe, Inc.

New York Attorney General Letitia James, joined by 27 other state attorneys general and the District of Columbia, filed a lawsuit against 23andMe to block the company’s planned sale of 15 million customers’ genetic and health data without their consent or knowledge. The coalition argues 23andMe must comply with state laws requiring express informed consent for the sale or transfer of sensitive genetic data. The lawsuit seeks to prevent misuse, exposure in future breaches, and unauthorized use of customers’ private genetic information.

CT

23andMe

Connecticut joined a coalition of 28 attorneys general to object to 23andMe's proposed sale of genetic data in bankruptcy without customer consent. The states argue such sensitive information requires express consent and cannot be sold like ordinary property. Attorney General Tong also advised consumers to delete their data and genetic samples.

CPPA

California Privacy Protection Agency

The California Privacy Protection Agency (CPPA) opened a formal public comment period on modifications to proposed regulations for CCPA updates, cybersecurity audits, risk assessments, Automated Decisionmaking Technology (ADMT), and insurance companies. The modifications were approved unanimously during the May 1 Board Meeting, and comments are accepted until June 2, 2025.

FL

Snap, Inc.

Florida Attorney General James Uthmeier filed a lawsuit against Snap, Inc., operator of Snapchat, for violating Florida’s HB3 child social media protection law and the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). The suit alleges Snap knowingly allowed children under 13 to create accounts, failed to obtain parental consent for 14-15 year old users, deployed addictive dark pattern design features to children, and deceived parents about platform risks including predator access, drug sales, and harmful content. The legal action seeks to hold Snap accountable for noncompliance with Florida child safety and privacy laws.

CT

Global Net Holdings, All Access Telecom, Lingo Telecom, NGL Communications, Range, RSCom Ltd, Telcast Network, ThinQ Technologies, Telcentris

The Connecticut Attorney General, leading a multistate task force of 51 attorneys general, issued warning letters to nine phone providers for allegedly routing unlawful robocalls. The providers have received numerous traceback notices for various scam calls, including government impersonations and financial fraud. The task force demands immediate cessation of illegal robocall facilitation or face legal action.

CPPA

American Honda Motor Co.

The California Privacy Protection Agency settled with American Honda Motor Co. for CCPA violations, including making it difficult for consumers to opt-out of data sharing, using dark patterns in its privacy tool, hindering authorized agent requests, and sharing data with ad tech companies without proper contracts. Honda must pay a $632,500 fine, implement new processes for privacy requests, certify compliance, train employees, and ensure appropriate data sharing contracts.

$633K

NY

Saturn Technologies

New York Attorney General Letitia James settled with Saturn Technologies, developer of the Saturn social networking app for high school students, over failures to protect young users’ privacy. The Office of the Attorney General found the company disabled required email verification for thousands of schools, used inadequate age and identity checks, retained user contact data after access was revoked, and failed to maintain proper privacy records. Saturn will pay $650,000 in penalties and implement enhanced privacy protections for minor users, including mandatory bi-annual privacy setting reviews and data deletion requirements.

$650K

FTC

General Motors LLC, General Motors Holdings LLC, and OnStar LLC

The FTC alleged that General Motors and its OnStar subsidiary collected and sold drivers' precise geolocation and driving behavior data (e.g., hard braking, speeding) to consumer reporting agencies without adequately notifying consumers or obtaining their affirmative consent. A proposed consent order bans the companies from disclosing this sensitive data to consumer reporting agencies for five years and requires them to implement clearer consent mechanisms, data access/deletion processes, and opt-out options.

FTC

Mobilewalla Inc.

The FTC finalized an order banning Mobilewalla Inc. from selling sensitive location data after alleging the company sold such data without verifying consumer consent. The order prohibits Mobilewalla from collecting data from ad exchanges for non-auction purposes, misrepresenting data practices, and using location data from sensitive locations like health clinics and places of worship.

TX

Allstate and Arity

Texas Attorney General Ken Paxton filed a lawsuit against Allstate and its subsidiary Arity for unlawfully collecting, using, and selling driving data from over 45 million consumers without consent. The data, which includes precise geolocation information, was used to justify insurance premium increases. This action alleges violations of the Texas Data Privacy and Security Act (TDPSA).

CT

Stone Academy

Connecticut Attorney General William Tong announced a $5 million preliminary settlement with Stone Academy and its owners for unfair and deceptive conduct. The for-profit nursing school failed to deliver promised education, lacking textbooks, experienced teachers, and clinical training, and abruptly closed in February 2023. The settlement provides cash payments to harmed students, bars the owner from higher education employment for five years, and includes measures to help students complete their education.

$5.0M

TX

Character.AI

Texas Attorney General Ken Paxton has launched investigations into Character.AI and fourteen other companies, including Reddit, Instagram, and Discord, for potential violations of the SCOPE Act and TDPSA regarding children's privacy and safety. The investigations focus on unauthorized sharing of minors' data and lack of parental controls. No penalties have been imposed yet as the investigations are ongoing.

TX

Character.AI, Reddit, Instagram, Discord, and 14 other companies

Texas Attorney General Ken Paxton launched investigations into Character.AI and 14 other companies, including Reddit, Instagram, and Discord, over potential violations of children’s privacy and safety laws. The investigations focus on compliance with the SCOPE Act and Texas Data Privacy and Security Act (TDPSA), which require parental consent for sharing minors’ data and mandate notice and consent requirements for children’s personal information. No fines or remedies have been imposed as the investigations are ongoing.

TX

Character.AI, Reddit, Instagram, Discord, and 11 other companies

Texas Attorney General Ken Paxton announced investigations into 15 companies, including Character.AI, Reddit, Instagram, and Discord, for potential violations of the SCOPE Act and TDPSA concerning children's privacy. The investigations target practices such as unauthorized sharing of minors' personal data and failure to provide parental controls. This action is part of Texas's broader initiative to enforce data privacy laws.

FTC

Gravy Analytics Inc. and Venntel Inc.

The FTC took action against Gravy Analytics Inc. and Venntel Inc. for unlawfully tracking and selling sensitive consumer location data without consent. The proposed consent order prohibits the sale or use of sensitive location data, requires deletion of historic data, and mandates compliance programs. This is part of the FTC's series of actions against data brokers selling sensitive location data.

CT

Vision Solar

The Connecticut Attorney General obtained a $5 million stipulated judgment against Vision Solar for alleged deceptive sales practices, including high-pressure tactics, misrepresentations, and performing unpermitted work. Although the company is bankrupt and cannot pay, the judgment establishes binding operational standards for solar companies in Connecticut regarding disclosures, contracting, permitting, and use of licensed contractors.

$5.0M

NY

TikTok

New York Attorney General Letitia James and California Attorney General Rob Bonta led a bipartisan coalition of 14 attorneys general in filing lawsuits against TikTok on October 8, 2024, alleging the platform harmed children’s mental health through addictive features and violated COPPA by collecting and monetizing data from users under 13 without parental consent. The lawsuits seek to halt TikTok’s harmful practices, impose financial penalties including disgorgement of profits from illegal practices, and secure damages for affected users. TikTok is also accused of misrepresenting the effectiveness of its safety tools and failing to warn users about harms from dangerous viral challenges and beauty filters.

TX

TikTok

Texas Attorney General Ken Paxton filed a lawsuit against TikTok for violating the Securing Children Online through Parental Empowerment (SCOPE) Act by sharing minors’ personal identifying information without parental consent and failing to provide parents with tools to manage their children’s account privacy settings. The lawsuit seeks civil penalties of up to $10,000 per violation and injunctive relief to prevent future violations. TikTok is accused of prioritizing profit over the online safety and privacy of Texas children.

FTC

Major Social Media and Video Streaming Companies (Amazon, Meta, YouTube, X, Snap, TikTok, Discord, Reddit, WhatsApp)

The FTC staff report examined data practices of nine major social media and video streaming companies and found they engaged in vast surveillance of users with lax privacy controls and inadequate safeguards for children and teens. The report recommends limiting data collection, restricting targeted advertising, and strengthening protections for young users, and calls for comprehensive federal privacy legislation.