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CT AG Tong-Backed Bills Target Robocalls, Ticket Pricing, Cable Billing

ConnecticutJune 7, 2023Connecticut Attorney General

Summary

The Connecticut legislature passed a series of consumer protection bills backed by Attorney General William Tong. The legislation modernizes anti-robocall laws, requires all-in pricing for ticket sales, prohibits post-cancellation cable billing charges, and enhances geolocation data breach notification requirements. The bills now await Governor Ned Lamont's signature.

Contract Impact

In-house legal teams should review vendor and customer agreements across multiple sectors impacted by this legislation. For telecommunications and marketing vendor contracts, examine clauses governing automated calls/texts (robocalls) to ensure compliance with modernized statutes covering new technologies. For ticketing platform agreements, review pricing disclosure clauses to mandate 'all-in' pricing that includes all mandatory fees upfront. For cable service provider contracts, scrutinize billing terms to prohibit charges after service cancellation. For any agreement involving location-based services or apps, assess data processing and consent clauses related to geolocation data, and update breach notification procedures to cover this specific data type. Required changes may involve adding specific compliance representations, modifying pricing display requirements, eliminating post-termination fee language, and enhancing data security incident response plans for location data.

Contract Search Terms

robocall compliance clauseall-in pricing requirementprohibition on post-cancellation chargesgeolocation data breach notificationlocation-sharing consentticket sale transparencycable billing practicesconsumer protection addendum

Violation Types

Entity Details

Entity

Connecticut

Industry

Other

Official Sources

Related Enforcement Actions

CT

Glenmark

$29.6M

Attorney General Jennifer Davenport joined a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, for allegedly conspiring to artificially inflate and manipulate prices, reduce competition, and restrain trade for numerous generic prescription drugs. The settlement includes cooperation in ongoing litigations and internal reforms to ensure fair competition.

CT

Glenmark

$29.6M

Attorney General William Tong led a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, to resolve allegations of a widespread conspiracy to artificially inflate prices, reduce competition, and unreasonably restrain trade for numerous generic prescription drugs. The settlement includes cooperation from Glenmark in ongoing multistate litigations and internal reforms to ensure fair competition and compliance with antitrust laws.

CT

23andMe

$18.0M

Attorney General William Tong led a coalition of 42 attorneys general in a settlement with the bankruptcy trustee for 23andMe, resolving allegations from a 2023 data breach that compromised the genetic data of 6.9 million customers. The settlement includes $150 million in allowed claims, with $18 million paid from bankruptcy funds, and requires enhanced data security measures for the new entity holding the data.

CT

Paramount Skydance Corporation

Attorney General William Tong joined a coalition of 12 attorneys general in suing to block the $110 billion acquisition of Warner Bros. Discovery, Inc. by Paramount Skydance Corporation. The lawsuit alleges the merger violates Section 7 of the Clayton Act by substantially lessening competition in theatrical film distribution and basic cable television licensing, which would harm consumers through higher prices and reduced quality.

CT

Federal Communications Commission

Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.

CT

Block, Inc.

$45.0M

Attorney General Tong announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform, failing to protect users from fraud, and not providing promised fraud protection and resolution services. The settlement requires Block to implement major reforms including real customer support, transparent communications, and security commitments, and reaffirms Block's commitment to distribute between $75 million and $120 million to compensate consumers as part of a separate CFPB settlement.