The Connecticut legislature passed a series of consumer protection bills backed by Attorney General William Tong. The legislation modernizes anti-robocall laws, requires all-in pricing for ticket sales, prohibits post-cancellation cable billing charges, and enhances geolocation data breach notification requirements. The bills now await Governor Ned Lamont's signature.
In-house legal teams should review vendor and customer agreements across multiple sectors impacted by this legislation. For telecommunications and marketing vendor contracts, examine clauses governing automated calls/texts (robocalls) to ensure compliance with modernized statutes covering new technologies. For ticketing platform agreements, review pricing disclosure clauses to mandate 'all-in' pricing that includes all mandatory fees upfront. For cable service provider contracts, scrutinize billing terms to prohibit charges after service cancellation. For any agreement involving location-based services or apps, assess data processing and consent clauses related to geolocation data, and update breach notification procedures to cover this specific data type. Required changes may involve adding specific compliance representations, modifying pricing display requirements, eliminating post-termination fee language, and enhancing data security incident response plans for location data.
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Connecticut
Industry
OtherOfficial Press Release
https://portal.ct.gov/ag/press-releases/2023-press-releases/attorney-general-tong-praises-passage-of-legislation-to-strengthen-connecticut-consumer-protections
attorney general tong praises passage of legislation to stre
https://portal.ct.gov/ag/press-releases/2023-press-releases/attorney-general-tong-praises-passage-of-legislation-to-strengthen-connecticut-consumer-protections
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.