The Connecticut Attorney General, leading a multistate task force of 51 attorneys general, issued warning letters to nine phone providers for allegedly routing unlawful robocalls. The providers have received numerous traceback notices for various scam calls, including government impersonations and financial fraud. The task force demands immediate cessation of illegal robocall facilitation or face legal action.
The companies are required to immediately cease transmitting illegal robocalls and comply with all applicable laws.
In-house legal teams should review contracts with phone service providers to ensure they include provisions that prohibit unlawful robocalls, require compliance with telemarketing laws such as the TCPA and state do-not-call regulations, mandate prompt response to traceback notices, and contain audit rights and termination clauses for non-compliance.
Entity
Global Net Holdings, All Access Telecom, Lingo Telecom, NGL Communications, Range, RSCom Ltd, Telcast Network, ThinQ Technologies, Telcentris
Also known as: Global Net Holdings, All Access Telecom, Lingo Telecom, NGL Communications, Range, RSCom, Telcast Network, ThinQ Technologies, Telcentris
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2025-press-releases/attorney-general-tong-warns-9-phone-providers-over-continued-unlawful-robocall-traffic
https://ncdoj.gov/protecting-consumers/telephones-telemarketing/fighting-robocalls/warning-notices/
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"**Global Net Holdings**"
"**All Access Telecom**"
"**Lingo Telecom**"
"**NGL Communications**"
"**Range**"
"**RSCom Ltd**"
$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.