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CT AG Seeks Authority Over M&T Bank After Merger Complaints

M&T BankFebruary 21, 2023Connecticut Attorney General

Summary

Connecticut Attorney General William Tong testified in support of legislation to grant his office investigative authority under the Consumer Financial Protection Act to address widespread consumer complaints following the merger of People’s United Bank and M&T Bank, including issues with account access, unauthorized transactions, and payment processing errors.

Contract Impact

In-house legal teams should review vendor and customer agreements with M&T Bank, particularly account servicing contracts, loan servicing agreements, and digital banking platform agreements. Focus on clauses governing account access rights, automatic payment processing, fee disclosures, power of attorney acceptance, and merger integration protocols. Specific changes may include adding clear timelines for system conversions, mandatory notice periods for payment date changes, explicit requirements for honoring pre-existing legal authorities (like POAs), and enhanced dispute resolution mechanisms for merger-related errors. Agreements should also incorporate compliance with Consumer Financial Protection Act standards for handling consumer complaints during integrations.

Contract Search Terms

power of attorney accommodation clauseonline banking access restoration termsautomatic payment date change provisionsloan servicing transfer protocolsaccount product default termsmerger-related fee disclosure requirementsaccount conversion proceduresdispute resolution for merger errors

Laws Cited

Consumer Financial Protection Act of 2010Dodd-Frank Wall Street Reform Act

Violation Types

Entity Details

Entity

M&T Bank

Also known as: M&T

Industry

Financial Services

Official Sources

Related Enforcement Actions

CT

U.S. Food and Drug Administration (FDA)

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CT

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CT

None

Connecticut Attorney General William Tong praised final passage of House Bill 5312, which creates new civil enforcement mechanisms for deepfake digital sexual assault. The legislation allows the AG to pursue civil injunctions and penalties against platforms that disseminate illegal synthetic intimate images, including AI-generated child pornography, and establishes a private right of action for victims. The bill builds on prior Connecticut laws criminalizing unauthorized dissemination of intimate images.

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CT

social media companies

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CT

Office of the Attorney General William Tong

Connecticut Attorney General William Tong issued a statement on May 1, 2026, following final passage of bipartisan legislation to combat youth social media addiction and regulate artificial intelligence harms. The legislation imposes new requirements on social media companies regarding minor users, including parental consent for addictive algorithms, default privacy settings, and annual reporting obligations. It also establishes rules for AI chat bots and automated employment decision tools, including disclosure requirements and self-harm detection protocols.