Consumers Affected
53,000,000
In March 2022, Connecticut Attorney General William Tong announced that Connecticut is co-leading a multistate investigation into T-Mobile's 2021 data breach, which affected over 53 million individuals. The breach compromised sensitive data including names, dates of birth, Social Security Numbers, and driver's license information. Tong urged affected consumers to take protective steps such as credit monitoring and freezes.
In-house legal teams should review all vendor, customer, and data processing agreements for clauses related to data security, breach notification timelines, data retention limits, and third-party data sharing. Specific attention should be paid to requirements for encryption of sensitive data like Social Security Numbers and driver's licenses, incident response procedures, indemnification for data breaches, and audit rights to verify security practices. Agreements may need amendments to mandate stronger encryption standards, shorten breach notification windows, limit collection/retention of high-risk personal data, and impose stricter controls on subprocessors.
Entity
T-Mobile
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2022-press-releases/attorney-general-tong-urges-protection-following-tmobile-data-breach
additional information regarding 2021 cyberattack investigat
https://www.t-mobile.com/news/network/additional-information-regarding-2021-cyberattack-investigation
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
$500K
Connecticut Attorney General William Tong announced settlements with SunRun, Inc., Elevate Solar Solutions, and two salespeople over allegations of deceptive solar sales, including impersonating consumers and locking homeowners into long-term contracts without consent. SunRun must pay $300,000 and provide consumer relief; Elevate and the salespeople face a stated $200,000 penalty, with $100,000 suspended subject to ongoing compliance.
$8.0M
Connecticut announced an $8 million settlement with Mylan over allegations that it used agreements to delay generic EpiPen competitors and took other actions that inflated prices. Mylan also agreed to provide 10,000 free EpiPens; the release states that Mylan denies wrongdoing.
Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in filing an amicus brief challenging DHS’s policy and practice of conducting warrantless civil immigration arrests. The press release describes a court challenge, not a privacy enforcement action or monetary penalty.
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.