Court Rules
All enforcement actions
InvestigationLow RiskMultistate

CT AG Tong Probes T-Mobile's 2021 Data Breach Affecting 53M

T-MobileMarch 2, 2022Connecticut Attorney General

Consumers Affected

53,000,000

Summary

In March 2022, Connecticut Attorney General William Tong announced that Connecticut is co-leading a multistate investigation into T-Mobile's 2021 data breach, which affected over 53 million individuals. The breach compromised sensitive data including names, dates of birth, Social Security Numbers, and driver's license information. Tong urged affected consumers to take protective steps such as credit monitoring and freezes.

Contract Impact

In-house legal teams should review all vendor, customer, and data processing agreements for clauses related to data security, breach notification timelines, data retention limits, and third-party data sharing. Specific attention should be paid to requirements for encryption of sensitive data like Social Security Numbers and driver's licenses, incident response procedures, indemnification for data breaches, and audit rights to verify security practices. Agreements may need amendments to mandate stronger encryption standards, shorten breach notification windows, limit collection/retention of high-risk personal data, and impose stricter controls on subprocessors.

Contract Search Terms

data breach notification clauseencryption standardsdata retention scheduledata sharing agreementincident response planindemnification clauseaudit rightssubprocessor clausespersonal information definitionsecurity incident reporting

Violation Types

Entity Details

Entity

T-Mobile

Industry

Telecommunications

Official Sources

Related Enforcement Actions

CT

Zillow Group, Inc. and Redfin Corporation

$2.0M

Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.

CT

Anthem, ConnectiCare, and UnitedHealthcare

Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.

CT

TaxAct

$275K

Connecticut Attorney General William Tong announced a $275,000 settlement with TaxAct, an online tax preparation company, over allegations that between January 2018 and December 2022, TaxAct improperly disclosed detailed customer financial information to Meta and Google through third-party tracking technologies without notifying taxpayers. The settlement requires TaxAct to pay $275,000 and implement new third-party tracking compliance measures, including a review committee, written policies, a tag monitoring system, and two independent third-party audits.

CT

Manchester City Nissan

$4.0M

Connecticut Attorney General William Tong and the Federal Trade Commission announced a $4 million settlement with Manchester City Nissan (Chase Nissan LLC) resolving allegations that the dealership double-charged for 'certified pre-owned' vehicles and collected unauthorized junk fees. The settlement requires payment for consumer redress, prohibits misrepresentations, mandates clear disclosure of the maximum total price, and requires express informed consent for all charges.

CT

U.S. Department of Transportation

Attorney General Tong and a coalition of 21 attorneys general and Pennsylvania filed lawsuits against the U.S. Department of Transportation, FMCSA, and DHS to block demands for the personal information of 17 million CDL drivers. The lawsuits allege violations of federal privacy laws and the Administrative Procedure Act, and seek an emergency order to prevent the data transfer.

CT

Office of the Comptroller of the Currency

Attorney General William Tong and a coalition of 10 attorneys general filed a lawsuit challenging a new OCC rule that preempts state laws requiring national banks to pay interest on homeowners' mortgage escrow accounts. The lawsuit argues the OCC ignored federal court decisions and bypassed safeguards, and seeks to block the rule.