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States Seek Consumer Protections in Character.AI Bankruptcy

Character Technologies, Inc.October 15, 2026New Jersey Attorney General

Summary

New Jersey joined a coalition of state attorneys general in filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive conversations it holds, including those involving children and mental health. The states seek safeguards for consumers’ personal information in any sale or transfer of the company’s business or assets; the release does not report a fine or final finding of violations.

Remedy

No remedy is reported as imposed. The states’ filing seeks consumer protections in any sale or transfer and reserves their rights to challenge a proposed sale or bankruptcy plan and seek additional protections for personal information.

Contract Impact

Review AI vendor and data-processing agreements for limits on collecting, using, retaining, and disclosing sensitive conversations, particularly mental-health information and children’s data, and require appropriate safeguards and enforceable age-related controls. Check customer-facing privacy notices and consent provisions for clear disclosures about chatbot interactions and sensitive data. Add or strengthen change-of-control, assignment, and bankruptcy provisions so privacy and safety obligations continue to bind any purchaser or successor, and require notice, restrictions on transferring data, and deletion or return of data where appropriate.

Contract Search Terms

sensitive personal informationchildren's data protectionsmental health conversation dataAI chatbot safety safeguardsdata sale or transfer restrictionschange-of-control privacy obligationsdata use and disclosure limitationsdata retention and deletionminor access controls

Violation Types

Entity Details

Entity

Character Technologies, Inc.

Industry

Technology

Multistate Coalition

AlaskaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaGeorgiaHawaiiIdahoIllinoisIndianaKansasKentuckyLouisianaMaineMassachusettsMichiganMinnesotaMississippiNevadaNew HampshireNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeUtahVermontVirginiaWashingtonWisconsinWest Virginia

Official Sources

Source Evidence

Entity Name
"Character Technologies, Inc."
Violation Types
"Through chats with these characters, the company has collected sensitive consumer data, including private conversations about users’ mental health, relationships, and emotional struggles."
Violation Types
"The states’ investigation identified potential consumer protection and privacy violations."
Is Multistate
"New Jersey is joining a coalition of state attorneys general in filing a notice in the bankruptcy proceedings of Character Technologies, Inc."
Document Urls
"https://www.njoag.gov/wp-content/uploads/2026/10/States-Notice-of-Interest-as-Filed.pdf"
Event Date
"For Immediate Release: October 15, 2026"

Related Enforcement Actions

VA

Character Technologies, Inc.

Virginia joined a multistate coalition filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s privacy and safety practices and the sensitive chatbot conversations it holds. The filing seeks protections for children and consumers in any sale or transfer of the business or assets; the release does not report a fine or final finding of violations.

CO

Character Technologies, Inc.

Colorado Attorney General Phil Weiser led a multistate coalition in filing a notice in Character Technologies, Inc.’s bankruptcy, citing concerns about the company’s safety and privacy practices and sensitive chatbot conversations involving children and adults. The filing seeks protections in any sale or transfer of the company’s business or assets; no penalty or final remedy is reported.

NY

Character Technologies, Inc.

New York Attorney General Letitia James and a bipartisan coalition of 39 other attorneys general filed a motion in Character Technologies, Inc.’s bankruptcy, citing risks to children and sensitive user information and potential violations of state privacy laws. The coalition asks the court, the company, and any prospective buyer to require meaningful privacy and safety protections; no fine or final remedy is reported.

CT

Character Technologies, Inc.

Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.

NJ

Trump Administration

A multistate coalition co-led by New Jersey won a federal court order rejecting the Trump Administration’s decision not to request funding for the CFPB. The order struck down that decision and directed the Administration to follow the law and fund the agency; no monetary penalty or privacy violation is described.

NJ

Mitragynine pseudoindoxyl, MGM-15, and MGM-16

New Jersey’s Attorney General and Division of Consumer Affairs alerted the public that three synthetic kratom-related compounds became illegal to possess or sell in the state under a temporary federal scheduling order. The release describes a controlled-substance alert, not a privacy enforcement action, and identifies no company, privacy violation, or monetary penalty.