Penalty Amount
$375,000
New York Attorney General Letitia James secured $375,000 from 1-800-Flowers.com, Inc. for misleading consumers and enrolling them in automatically-renewing paid subscriptions without clear disclosure or consent. The settlement requires 1-800-Flowers to pay penalties, change its subscription practices, and provide refunds to eligible subscribers.
1-800-Flowers must pay $375,000 in penalties, provide refunds to eligible New York subscribers who filed complaints and to eligible consumers nationwide who purchased the Celebrations Passport but did not use the benefits. The company must also improve disclosures, obtain informed affirmative consent for subscriptions, provide post-purchase acknowledgments with cancellation information, and notify consumers before automatic renewal.
In-house legal teams should review customer-facing subscription agreements and terms of service to ensure they clearly disclose auto-renewal terms, obtain affirmative consent, provide post-purchase acknowledgments, and include easy cancellation mechanisms. They should also audit vendor agreements with third-party billing or subscription management providers to ensure compliance with New York General Business Law and similar state automatic renewal statutes. Key clauses to update include those governing subscription terms, consent checkboxes, renewal notifications, and refund policies.
Entity
1-800-Flowers.com, Inc.
Industry
RetailOfficial Press Release
https://ag.ny.gov/press-release/2026/attorney-general-james-secures-375000-1-800-flowers-deceiving-consumers-about
1 800 flowers.com inc assurance of discontinuance 2026
https://ag.ny.gov/sites/default/files/settlements-agreements/1-800-flowers.com-inc-assurance-of-discontinuance-2026.pdf
New York Attorney General Enforcement Page
https://ag.ny.gov/press-releases
"1-800-Flowers.com, Inc."
"$375,000"
"failed to clearly disclose the terms of a subscription service that included free shipping, failed to provide consumers with the subscription acknowledgment required by New York law, and did not notify subscribers before the subscription renewed automatically"
"must pay $375,000 in penalties, change its subscription practices, and offer restitution to subscribers"
"New York law requires subscription terms to be clearly disclosed"
$500K
New York Attorney General Letitia James secured a settlement with Bloomberg L.P. after finding that Bloomberg News failed to clearly disclose subscription price increases and automatic renewals, provide required acknowledgments and renewal notices, and make cancellation sufficiently easy. Bloomberg must pay $500,000 in penalties, provide refunds to eligible subscribers, and improve its subscription disclosures and practices.
$220.0M
New York Attorney General Letitia James and a bipartisan coalition secured a $220 million settlement from General Motors LLC for selling drivers’ personal driving and location data to data brokers without adequate disclosure or consent. GM must limit the driving data it collects and implement privacy assessments and dealership oversight and training.
New York Attorney General Letitia James and a coalition of 24 other states and the District of Columbia challenged a federal rule imposing additional proof requirements on some medically frail Medicaid recipients. The U.S. District Court for the District of Massachusetts granted summary judgment, declaring a central provision of the rule illegal and blocking it.
$24K
New York Attorney General Letitia James secured a settlement with Frank W. Cawood & Associates, Inc. over mailers that advertised books as free or no-risk while obscuring payment and return terms. The company must end the program in New York, pay $23,500, and provide refunds to eligible consumers.
New York Attorney General Letitia James issued a consumer alert about fire risks from e-bike and other lithium-ion batteries and shared safety and disposal recommendations. The release describes no privacy enforcement action, monetary penalty, or remedy.
New York Attorney General Letitia James and 20 other attorneys general sued to block a Treasury Department rule that exempts domestic companies and U.S. owners of foreign companies from Corporate Transparency Act ownership disclosures. The coalition alleges the rule is unlawful and unconstitutional, including because Treasury plans to delete information collected from companies now exempted, and seeks a court order blocking its implementation.