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SettlementCritical Risk

Attorney General James Secures $14.2 Million from Eight Car Insurance Companies Over Data Breaches

American Family Mutual Insurance Company/Midvale Indemnity Company; Farmers Insurance; Hagerty Insurance Agency; The Hartford Insurance Group; Infinity Insurance Company; Liberty Mutual Insurance; Metromile; State Auto Mutual Insurance CompanyOctober 14, 2025New York Attorney General

Penalty Amount

$14,200,000

Consumers Affected

825,000

Summary

New York Attorney General Letitia James secured $14.2 million in settlements from eight car insurance companies for failing to implement reasonable data security controls, leading to data breaches that exposed over 825,000 New Yorkers' personal information including driver's license numbers and dates of birth. Hackers exploited vulnerabilities in the companies' online quoting tools to steal the data, which was later used to file fraudulent unemployment claims during the COVID-19 pandemic. The settlements require the companies to pay penalties and implement enhanced cybersecurity measures including data inventory maintenance, multifactor authentication, and improved threat response procedures.

Remedy

The eight settling companies must pay a combined $14.2 million in civil penalties, with individual penalties ranging from $815,000 to $2.8 million per company. All companies are required to implement and maintain a comprehensive information security program, including maintaining a private data inventory, reasonable authentication procedures (such as multifactor authentication), logging and monitoring systems to detect suspicious activity, and enhanced threat response procedures. Affected New Yorkers were offered one year of free credit report monitoring.

Monetary PenaltyCompliance Program

Contract Impact

In-house legal teams at companies that use online consumer-facing data collection tools (including quoting, pre-fill, or account portals) should review all vendor agreements with data brokers or third-party tool providers to ensure they include mandatory security controls, breach notification requirements, and liability for security failures. Contracts should explicitly require multifactor authentication for agent or employee access, regular security assessments of tools handling private information, and maintenance of comprehensive data inventories. Companies should also update incident response provisions in vendor agreements to align with regulatory expectations for timely breach detection and reporting, and include requirements for logging and monitoring of suspicious activity. For entities in the insurance industry, specific review of agency quoting tool agreements for security warranties and compliance with state cybersecurity regulations is recommended.

Contract Search Terms

online quoting tool securitypre-fill function data protectiondata broker sourcing agreementmultifactor authentication requirementsdata inventory maintenancesecurity logging and monitoringthird-party vendor cybersecuritybreach response procedures

Violation Types

Entity Details

Entity

American Family Mutual Insurance Company/Midvale Indemnity Company; Farmers Insurance; Hagerty Insurance Agency; The Hartford Insurance Group; Infinity Insurance Company; Liberty Mutual Insurance; Metromile; State Auto Mutual Insurance Company

Industry

Insurance

Official Sources

Official Press Release

https://ag.ny.gov/press-release/2025/attorney-general-james-secures-142-million-car-insurance-companies-over-data

american family mutual insurance company s.i assurance of di

https://ag.ny.gov/sites/default/files/settlements-agreements/american-family-mutual-insurance-company-s.i-assurance-of-discontinuance-2025.pdf

farmers insurance exchange assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/farmers-insurance-exchange-assurance-of-discontinuance-2025.pdf

hagerty insurance agency assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/hagerty-insurance-agency-assurance-of-discontinuance-2025.pdf

hartford fire insurance company assurance of discontinuance

https://ag.ny.gov/sites/default/files/settlements-agreements/hartford-fire-insurance-company-assurance-of-discontinuance-2025.pdf

infinity insurance company assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/infinity-insurance-company-assurance-of-discontinuance-2025.pdf

liberty mutual holdings company assurance of discontinuance

https://ag.ny.gov/sites/default/files/settlements-agreements/liberty-mutual-holdings-company-assurance-of-discontinuance-2025.pdf

metromile llc assurance of discontinuance 2025

https://ag.ny.gov/sites/default/files/settlements-agreements/metromile-llc-assurance-of-discontinuance-2025.pdf

state automobile insurance company assurance of discontinuan

https://ag.ny.gov/sites/default/files/settlements-agreements/state-automobile-insurance-company-assurance-of-discontinuance-2025.pdf

New York Attorney General Enforcement Page

https://ag.ny.gov/press-releases

Source Evidence

Entity Name
"The car insurance companies involved in today’s settlements are: American Family Mutual Insurance Company/Midvale Indemnity Company, Farmers Insurance, Hagerty Insurance Agency, The Hartford Insurance Group, Infinity Insurance Company, Liberty Mutual Insurance, Metromile, and State Auto Mutual Insurance Company."
Fine Amount
"secured $14.2 million from eight car insurance companies"
Event Date
"October 14, 2025"
Jurisdiction
"New York Attorney General Letitia James"
Violation Types
"did not implement reasonable data security controls to protect consumers’ private information"
Consumers Affected
"more than 825,000 New Yorkers"

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