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Multistate Coalition Fines Blackbaud $49.5M for Data Breach Failures

BlackbaudOctober 5, 2023New York Attorney General

Penalty Amount

$49,500,000

Summary

Blackbaud, a cloud company providing donor management software, experienced a 2020 data breach exposing personal information of millions of donors through its nonprofit customers. A multistate investigation found Blackbaud failed to implement adequate data security and delayed breach notifications. As a result, Blackbaud agreed to pay $49.5 million and overhaul its security practices.

Remedy

Blackbaud must pay $49.5 million to the states, implement and maintain incident response plans, enhance security measures including encryption and monitoring, undergo third-party assessments for seven years, and discontinue misrepresentations about data safety.

Monetary PenaltyConsent DecreeInjunctionAudit RequirementCompliance ProgramCorrective Notice

Laws Cited

state consumer protection lawsbreach notification lawsHIPAA

Violation Types

Entity Details

Entity

Blackbaud

Industry

Technology

Multistate Coalition

Official Sources

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