Penalty Amount
$98,000
Consumers Affected
252,957
New York Attorney General Letitia James secured a settlement after T-Mobile raised prices on plans it had advertised with a promise that prices would never change. T-Mobile must offer affected customers refunds and other benefits, honor price guarantees through at least 2029 for customers who remain, clearly disclose limitations on future guarantees, and pay New York $98,000.
T-Mobile must offer eligible affected customers options that include cancellation and a refund of the last month’s payment, and in some cases a gift card or a free or discounted phone. Customers who stay with T-Mobile must receive a price freeze through at least 2029. The company must honor current and future price guarantees, clearly disclose their limitations, and pay New York $98,000.
Review customer terms, service agreements, and promotional materials for consistency between headline price guarantees and fine-print reservations of a right to increase rates; ensure any limitations are prominent, clear, and not contradictory. Check amendment and rate-change clauses for advance notice, customer cancellation rights, and refunds or credits when a promised price is not honored. For vendor agreements supporting customer billing or offer administration, confirm responsibilities for accurate advertising, maintaining guarantee eligibility records, processing refunds and credits, and promptly notifying the company of pricing changes.
Entity
T-Mobile USA, Inc.
Industry
TelecommunicationsOfficial Press Release
https://ag.ny.gov/press-release/2026/la-fiscal-general-james-logra-reembolsos-para-los-clientes-de-t-mobile-quienes
t mobile usa inc assurance of discontinuance 2026
https://ag.ny.gov/sites/default/files/settlements-agreements/t-mobile-usa-inc-assurance-of-discontinuance-2026.pdf
New York Attorney General Enforcement Page
https://ag.ny.gov/press-releases
"T-Mobile USA, Inc. (T-Mobile)"
"T-Mobile will pay $98,000 to New York."
"T-Mobile advertised “Price Guarantee Plans” to its 4G customers, promising to “never change the price you pay.” However, in 2024, T-Mobile changed course and began raising the price of these plans by approximately $5 per phone line."
"New Yorkers enrolled in approximately 252,957 of these Price Guarantee Plans saw their phone bills increase."
"T-Mobile must also abide by all current and future price guarantees and must clearly disclose any limitations on such promises to consumers."
"October 20, 2026"
$240K
The New York Attorney General investigated a group of debt buyers for filing foreclosure actions seeking payment of long-expired mortgage debts. The companies agreed to pay $240,000 in penalties and more than $242,000 in consumer restitution, stop seeking payment of time-barred debts, and amend claims in pending foreclosure cases.
$240K
New York Attorney General Letitia James reached an agreement with debt buyers that allegedly filed foreclosure lawsuits seeking payment on expired mortgage debt. The companies must pay $240,000 in penalties and more than $242,000 in restitution, and stop seeking expired payments in ongoing and future cases.
$6.0M
The New York Attorney General secured disgorgement settlements totaling $5,975,861 from four promoters of NovaTech and AWS Mining over fraudulent investment claims and an illegal pyramid scheme. The promoters were permanently banned from the securities, commodities, and cryptocurrency industries; the Attorney General separately asked the court to order NovaTech’s founders to pay $1.3 billion, which was not yet an order.
$2.6M
New York and Connecticut reached a settlement with Boston Children’s Health Physicians and its IT security provider, XTIUM, after a 2024 breach exposed private information of approximately 825,000 New York residents and 62,871 Connecticut residents. The companies will pay $2.64 million and implement enhanced cybersecurity measures; additional penalties are conditional on violating the settlement.
New York Attorney General Letitia James joined 16 other attorneys general in urging Congress to pass proposed legislation addressing the federal government’s release of Jeffrey Epstein-related records. The press release says DOJ has not fully disclosed the records required by the original law and that personal information of at least 43 victims was exposed in released files; this is a legislative advocacy announcement, not an enforcement action imposing a penalty or remedy.
$1.9M
New York Attorney General Letitia James secured a settlement after an investigation found Dollar General stores routinely charged customers more than advertised or posted prices and issued confusing receipts. Dollar General must donate $1.875 million in food and personal items to Foodlink and implement pricing, receipt, training, and audit reforms.