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Texas AG Settles Pieces Technologies for Deceptive Healthcare AI Accuracy

Pieces TechnologiesSeptember 18, 2024Texas Attorney General

Summary

Texas Attorney General Ken Paxton settled with Pieces Technologies for making deceptive claims about the accuracy of its healthcare AI products used in Texas hospitals. The company advertised an error rate of '<1 per 100,000' which was found inaccurate. The settlement requires Pieces to accurately disclose product accuracy and ensure hospital staff understand the limitations.

Remedy

Pieces Technologies must accurately disclose the accuracy metrics of its AI products and ensure that hospital staff are properly trained on the appropriate use and limitations of the products.

Consent DecreeCorrective Notice

Contract Impact

In-house legal teams should review vendor and customer agreements, particularly those involving AI or healthcare products, to address deceptive accuracy claims. Key clauses to examine include representations and warranties regarding product accuracy and performance metrics, disclosure obligations for error rates and limitations, compliance with healthcare regulations, indemnification provisions, and customer training requirements. Changes may be needed to specify verifiable accuracy standards, mandate explicit disclosure of model limitations, ensure hospital staff understanding through training clauses, and align warranties with actual product capabilities to prevent misleading practices.

Contract Search Terms

accuracy representationerror rate disclosureproduct limitation clauseAI performance warrantyhealthcare AI compliancevendor accuracy guaranteecustomer training requirementdisclosure of limitationsrepresentation and warrantymodel performance metrics

Violation Types

Entity Details

Entity

Pieces Technologies

Industry

Technology

Official Sources

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