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CA AG Targets Major Voice Providers in Robocall Roundup Phase 2

Inteliquent, Bandwidth, Peerless, LumenDecember 3, 2025California Attorney General

Summary

California Attorney General Rob Bonta announced Phase 2 of Operation Robocall Roundup, a multistate investigation targeting four major voice service providers—Inteliquent, Bandwidth, Peerless, and Lumen—for routing suspected illegal robocalls. The Anti-Robocall Multistate Litigation Task Force sent warning letters demanding they stop transmitting such calls, following Phase 1 which already led to some providers being removed from the FCC's database. The AG emphasized that these companies have a heightened responsibility to block call traffic from known bad actors.

Remedy

The providers were directed to immediately stop transmitting suspected illegal robocalls across their networks.

Warning Letter

Contract Impact

In-house legal teams should review all vendor and customer agreements with voice service providers or telecommunications carriers, focusing on clauses related to compliance with telemarketing laws (e.g., TCPA), call routing restrictions, audit rights, and termination for non-compliance. Specific attention should be paid to requirements for blocking or filtering suspected illegal robocalls, cooperation with traceback investigations, and reporting obligations. Agreements may need amendments to mandate proactive monitoring, immediate cessation of transmitting flagged call traffic, and indemnification for violations arising from the provider's network.

Contract Search Terms

robocall compliance clausecall authentication requirementstraffic termination agreementillegal call blocking obligationtelemarketing consent verificationvoice service provider agreementcall traceback cooperationsuspected illegal robocall definitionFCC STIR/SHAKEN implementationdo-not-call list adherence

Violation Types

Entity Details

Entity

Inteliquent, Bandwidth, Peerless, Lumen

Industry

Telecommunications

Multistate Coalition

Official Sources

Source Evidence

Entity Name
"Inteliquent"
Entity Name
"Bandwidth"
Entity Name
"Peerless"
Entity Name
"Lumen"
Violation Types
"suspected illegal robocalls"
Remedy Types
"warning letters"

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