Connecticut Attorney General William Tong announced that new amendments to the state's automatic renewal law took effect July 1, 2026. The law requires covered businesses to provide annual renewal reminders, offer easy cancellation options (including online or by email), and promptly process cancellation requests without obstruction. Non-compliance may be considered an unfair trade practice subject to investigation by the AG's office and the Department of Consumer Protection.
Businesses must comply with new requirements: send annual renewal reminders, provide easy cancellation options (online or by email if the business has an online platform, or a phone number if not), and promptly process cancellation requests within one business day if a voicemail provides sufficient information. Non-compliance may lead to investigation and enforcement under CUTPA.
In-house legal teams should review all vendor and customer agreements that involve automatic renewals or subscriptions. Key clauses to examine include: (1) automatic renewal terms and notice periods, (2) cancellation procedures and whether they require in-person or mail cancellation (now prohibited in Connecticut), (3) annual reminder obligations, and (4) processing timelines for cancellation requests. For customer-facing contracts, ensure that cancellation is as easy as sign-up and that no dark patterns obstruct cancellation. For vendor agreements, verify that service providers comply with Connecticut's new requirements if they offer auto-renewing services to Connecticut consumers. Additionally, review any indemnification clauses related to non-compliance with consumer protection laws.
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State of Connecticut
Industry
Other"updates to Connecticut’s automatic renewal law took effect July 1"
"Connecticut’s automatic renewal law"
"new 'click to cancel' rights"
"Businesses that fail to comply may be engaged in unfair trade practice"
"not being able to easily cancel a subscription"
"Conn. Gen. Stat. § 42-234"
$29.6M
Attorney General Jennifer Davenport joined a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, for allegedly conspiring to artificially inflate and manipulate prices, reduce competition, and restrain trade for numerous generic prescription drugs. The settlement includes cooperation in ongoing litigations and internal reforms to ensure fair competition.
$29.6M
Attorney General William Tong led a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, to resolve allegations of a widespread conspiracy to artificially inflate prices, reduce competition, and unreasonably restrain trade for numerous generic prescription drugs. The settlement includes cooperation from Glenmark in ongoing multistate litigations and internal reforms to ensure fair competition and compliance with antitrust laws.
$18.0M
Attorney General William Tong led a coalition of 42 attorneys general in a settlement with the bankruptcy trustee for 23andMe, resolving allegations from a 2023 data breach that compromised the genetic data of 6.9 million customers. The settlement includes $150 million in allowed claims, with $18 million paid from bankruptcy funds, and requires enhanced data security measures for the new entity holding the data.
Attorney General William Tong joined a coalition of 12 attorneys general in suing to block the $110 billion acquisition of Warner Bros. Discovery, Inc. by Paramount Skydance Corporation. The lawsuit alleges the merger violates Section 7 of the Clayton Act by substantially lessening competition in theatrical film distribution and basic cable television licensing, which would harm consumers through higher prices and reduced quality.
Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.
$45.0M
Attorney General Tong announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform, failing to protect users from fraud, and not providing promised fraud protection and resolution services. The settlement requires Block to implement major reforms including real customer support, transparent communications, and security commitments, and reaffirms Block's commitment to distribute between $75 million and $120 million to compensate consumers as part of a separate CFPB settlement.