The FTC obtained a temporary restraining order against NERD Solutions Inc., ED REF Inc., and their operators Natalie Rodriguez and Pablo Ortiz, alleging they operated a deceptive student loan debt relief scheme that impersonated U.S. Department of Education officials and loan servicers to collect illegal upfront fees from consumers. The defendants are accused of violating the FTC Act, Telemarketing Sales Rule, Impersonation Rule, and Gramm-Leach-Bliley Act, having collected at least $8.8 million from affected consumers. The case is pending in the U.S. District Court for the Central District of California.
The U.S. District Court for the Central District of California issued a temporary restraining order against the defendants to halt their alleged illegal student loan debt relief operations. No monetary penalties or permanent remedies have been imposed to date, as the case is in its early stages.
In-house legal teams should review vendor agreements with student loan debt relief or financial service providers, telemarketing service contracts, and customer agreements involving student financial data. Key clauses to update include data processing and safeguarding provisions to ensure compliance with the Gramm-Leach-Bliley Act, telemarketing consent and Do Not Call list compliance clauses, fee provisions prohibiting illegal upfront charges for debt relief services, and impersonation prohibitions barring vendors from falsely claiming affiliation with government agencies or loan servicers. Contracts handling student data should also include specific privacy protections aligned with student data regulations.
Entity
NERD Solutions Inc., ED REF Inc., Natalie Rodriguez, Pablo Ortiz
Industry
Financial ServicesOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/04/ftc-stops-operation-allegedly-targeted-people-seeking-student-loan-debt-relief
NERD TRO
https://www.ftc.gov/system/files/ftc_gov/pdf/NERD-TRO.pdf
NERD Complaint
https://www.ftc.gov/system/files/ftc_gov/pdf/NERD-%20Complaint.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"The FTC’s complaint against NERD Solutions Inc., ED REF Inc., and their operators Natalie Rodriguez and Pablo Ortiz"
"The U.S. District Court for the Central District of California entered a temporary restraining order in the case on April 13, 2026."
"Federal Trade Commission"
"The defendants are charged with violating the FTC Act, the Telemarketing Sales Rule, the Impersonation Rule, and the Gramm-Leach-Bliley Act."
"illegally marketed student loan debt relief services by cold calling consumers, thousands of whom are on the National Do Not Call list, and pretending to be affiliated with the U.S. Department of Education or consumers’ actual loan servicers."
"The Federal Trade Commission has obtained a temporary restraining order against an alleged student loan debt relief scheme and its operators"
The FTC settled charges with data broker Kochava, Inc. and its subsidiary Collective Data Solutions (CDS) over allegations that they sold precise location data from hundreds of millions of mobile devices without consumer consent, enabling tracking of visits to sensitive locations like reproductive health clinics and places of worship. The settlement prohibits the companies from selling or sharing sensitive location data without affirmative express consumer consent, and imposes compliance requirements including a sensitive location data program, supplier consent assessments, incident reporting, and data retention schedules. No monetary penalty was imposed.
The FTC filed a complaint and obtained a temporary restraining order against six defendants operating a deceptive health care scheme that impersonated government and insurance carriers to sell fake comprehensive health plans. The defendants allegedly charged consumers without express informed consent, failed to disclose material terms including cancellation processes, and misled consumers into paying for inadequate coverage that left many with substantial medical debt. The FTC seeks refunds for affected consumers and alleges violations of the FTC Act, Telemarketing Sales Rule, Impersonation Rule, and Gramm-Leach-Bliley Act.
$140.0M
Following an FTC investigation, a federal court granted summary judgment against timeshare exit scheme operator Christopher Carroll, ordering him to pay $140 million total ($95 million in consumer redress, $45 million civil penalty) for defrauding consumers out of over $90 million. The scheme used deceptive direct mail and in-person pitches, falsely claimed affiliation with timeshare companies, failed to provide refunds, and violated the FTC’s Cooling-Off Rule by forcing consumers to sign non-cancellable contracts. Carroll is also permanently banned from marketing timeshare exit services or engaging in deceptive door-to-door sales.
This press release announces the FTC's testimony before the Senate Commerce, Science and Transportation Committee on April 15, 2026, outlining the agency's priorities including consumer privacy protection, competition enforcement, and implementation of the TAKE IT DOWN Act. No specific enforcement action against a private entity is announced in this release.
The FTC announced an Advance Notice of Proposed Rulemaking (ANPRM) seeking public comment on a potential nationwide rule to address unfair or deceptive fee practices by online food and grocery delivery platforms. The ANPRM covers requirements for disclosing total prices, fees, variable charges, price differentials, and promotion terms. Past FTC enforcement actions against Instacart and Grubhub for deceptive fee practices are cited as evidence of ongoing issues in the industry.
$868K
The FTC announced three separate settlements with companies making false 'Made in USA' claims: TouchTunes (electronic dartboards, $625k consumer redress), Americana Liberty and related parties (flags and flagpoles, $167,743 redress), and Oak Street Bootmakers (footwear, $75k redress). The companies violated the FTC Act, Made in USA Labeling Rule, and for Americana Liberty, the Textile Act and Rules, by making unqualified origin claims for products with significant imported components or wholly imported from China. Each settlement prohibits future misrepresentations of U.S. origin and requires consumer notices.