Court Rules

Federal Trade Commission

Privacy and consumer protection enforcement actions tracked from official Federal Trade Commission sources.

Official enforcement page

117

Total Actions

$2.1B

Total Fines

Consent Decree

Air AI

Consumer fraud enforcement action where the FTC settled with Air AI for misleading entrepreneurs with false earnings and refund guarantees. The company will be banned from marketing business opportunities and pay a suspended $18 million judgment with $50,000 for consumer relief. Violations included failure to provide required disclosures and false claims under the Telemarketing Sales Rule and Business Opportunity Rule.

Notice Failure

$18.0M

Settlement

Xponential Fitness

Consumer fraud enforcement action where the FTC settled with Xponential Fitness for violating the Franchise Rule by misrepresenting key information to franchisees, including time to open and costs. The settlement includes a $17 million monetary judgment for redress and prohibits future misrepresentations.

Notice Failure

$17.0M

Warning Letter

97 Auto Dealership Groups

Consumer fraud and advertising enforcement action where the FTC sent warning letters to 97 auto dealership groups for deceptive pricing practices, such as advertising prices that exclude mandatory fees, misleading consumers about total costs. The letters stress the need for truthful and transparent pricing in the automotive industry.

Dark Patterns
Settlement

Walmart, Inc.

The FTC and 11 states settled with Walmart for $100 million over deceptive earnings claims in its Spark Driver gig worker app, where drivers were misled about base pay, tips, and incentives. The settlement also addressed GLBA violations for failing to provide proper notice regarding the handling of drivers' financial information. Walmart must implement an earnings verification program and is banned from misrepresenting driver earnings.

Dark PatternsNotice Failure

$100.0M

Guidance

Operators of General Audience and Mixed Audience Sites and Services

The FTC issued a policy statement announcing that it will not enforce the COPPA Rule against website and online service operators that use age verification technologies solely to determine user age, provided they comply with conditions such as limiting data use, ensuring security, and providing clear notice. This policy aims to incentivize age verification tools to protect children online.

Children's Data
Guidance

Website and Online Service Operators

The FTC issued a policy statement announcing it will not enforce COPPA against operators that collect age verification data under specific conditions. The policy aims to encourage the use of age verification technologies to protect children online. Operators must limit data use, ensure security, provide notice, and use accurate verification methods.

Children's DataConsent FailureNotice Failure
Warning Letter

13 data brokers

The FTC issued warning letters to 13 data brokers reminding them of their obligations under the Protecting Americans' Data from Foreign Adversaries Act (PADFAA), which bans the sale or disclosure of sensitive personal data to foreign adversaries like China, Russia, Iran, and North Korea. The letters cite instances where recipients offered data on Armed Forces members, which is protected under PADFAA. Non-compliance could result in civil penalties up to $53,088 per violation.

Unauthorized Data Sharing
Warning Letter

Data Brokers

The Federal Trade Commission (FTC) sent warning letters to 13 data brokers reminding them of their obligations under the Protecting Americans’ Data from Foreign Adversaries Act (PADFAA). PADFAA prohibits data brokers from selling or providing sensitive personal data about Americans to foreign adversaries such as China, Russia, Iran, and North Korea. The letters warn that violations could result in civil penalties of up to $53,088 per violation and urge companies to review their business practices for compliance.

Unauthorized Data SharingData Broker Non-Compliance
Enforcement Action

Sanctuary Belize

Consumer fraud enforcement action where the FTC is distributing $23 million in refunds to investors defrauded by the Sanctuary Belize and Kanantik real estate schemes. The defendants deceived consumers about luxury amenities and resale potential, resulting in losses of over $100 million. This is the second round of refunds following a court judgment.

Notice Failure

$22.9M

Settlement

Express Scripts, Inc.

Antitrust enforcement action where the FTC settled with Express Scripts, a major pharmacy benefit manager, for using anticompetitive rebating practices that artificially inflated insulin prices. The settlement requires ESI to change its business practices to increase transparency and lower patient out-of-pocket costs, potentially saving $7 billion over 10 years.

Settlement

Growth Cave, LLC

Consumer fraud case where the FTC settled with Growth Cave defendants for operating a deceptive business opportunity and credit repair scheme that cost consumers nearly $50 million. The settlement permanently bans them from such activities, requires asset liquidation to pay a $48.6 million judgment, and prohibits misleading earnings claims and AI use.

$48.6M

Enforcement Action

Top Healthcare Options Insurance Agency Inc

Telemarketing enforcement case where the FTC obtained a temporary restraining order against defendants who deceptively marketed limited benefit health plans as comprehensive health insurance. The scheme caused tens of millions of dollars in harm to consumers seeking health coverage. The court halted operations at the FTC's request.

Enforcement Action

RivX Automation Corp.

Consumer fraud case where the FTC and Florida shut down RivX for deceiving consumers with false trucking investment opportunities. The court entered an $8.39 million judgment and banned the defendants from business opportunities. This protects consumers from business opportunity scams.

Security Failure

$8.4M

Consent Decree

General Motors LLC, General Motors Holdings LLC, and OnStar, LLC

Privacy enforcement action where the FTC settled with General Motors and OnStar for collecting and selling consumers' geolocation and driving behavior data without adequate notice or consent. The order prohibits sharing data with consumer reporting agencies and requires transparency and consumer choice measures.

Geolocation DataConsent FailureUnauthorized Data Sharing
Enforcement Action

Cliq, Inc., Andrew Phillips, John Blaugrund

The FTC filed a motion in federal court seeking to hold payment processor Cliq, Inc. and its operators in contempt for systematically violating a 2015 consent order. The defendants are accused of processing payments for high-risk and prohibited merchants, failing to screen for deceptive practices, and facilitating fraud avoidance tactics. The FTC is requesting at least $52.9 million in consumer relief, a permanent ban on the individuals from payment processing, and appointment of a receiver.

Consent FailureSecurity Failure

$52.9M

Enforcement Action

JustAnswer LLC

Consumer fraud case where the FTC sued JustAnswer LLC for deceiving consumers into enrolling in a costly recurring monthly subscription by falsely claiming low one-time fees. The company did not obtain affirmative consent or clearly disclose subscription terms, violating ROSCA and the FTC Act. The FTC seeks an injunction, consumer refunds, and civil penalties.

Consent FailureNotice Failure
Investigation

Sports agents

Consumer fraud investigation where the FTC is seeking information from 20 universities about whether sports agents are complying with the Sports Agent Responsibility and Trust Act (SPARTA), which requires disclosures to student athletes and notification to schools. The inquiry aims to ensure student athletes are protected from deceptive practices by agents.

Notice Failure
Settlement

Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC

The FTC settled with Disney for violating the COPPA Rule by mislabeling videos on YouTube, which allowed the collection of children's personal data without parental consent. Disney must pay a $10 million civil penalty and implement measures to ensure proper video labeling and compliance with COPPA.

Children's DataConsent FailureNotice Failure

$10.0M

Consent Decree

Illusory Systems, Inc.

The FTC has taken action against Illusory Systems, Inc. (doing business as Nomad) for failing to implement adequate data security measures, which led to a breach where hackers stole $186 million from consumers. The company is required to return the stolen funds and implement an information security program.

Security FailureData Breach

$186.0M

Consent Decree

Illuminate Education, Inc.

The FTC proposed a consent order against Illuminate Education, Inc. for failing to secure student data, leading to a breach affecting over 10 million students. The company allegedly had security failures and delayed breach notifications. The order requires a data security program, data deletion, and a retention schedule.

Security FailureBreach Notification DelayStudent Data
Enforcement Action

Iconic Hearts Holdings, Inc.

The FTC filed a complaint against Iconic Hearts Holdings, Inc., operator of the Sendit anonymous messaging app, for unlawfully collecting personal data from children in violation of COPPA, misleading users by sending messages from fake personas, and tricking consumers into paid subscriptions by falsely promising to reveal anonymous senders.

Children's Data
Settlement

Kars-R-Us.com, Inc.

The FTC and 19 states settled with Kars-R-Us.com, Inc. and its operators for deceptive charity fundraising claims, where only 0.28% of over $45 million raised was used for breast cancer screenings. Operators face permanent fundraising bans and a $3.88 million monetary judgment.

Notice Failure

$3.9M

Settlement

Amazon.com, Inc.

The FTC secured a $2.5 billion settlement with Amazon, including a $1 billion civil penalty and $1.5 billion in consumer refunds, for enrolling millions of consumers in Prime subscriptions without proper consent and designing a deliberately difficult cancellation process. The order requires Amazon to implement clear enrollment disclosures, an easy cancellation method, and cease the unlawful practices.

Consent FailureDark PatternsNotice Failure

$1.0B

Investigation

Alphabet, Inc.; Character Technologies, Inc.; Instagram, LLC; Meta Platforms, Inc.; OpenAI OpCo, LLC; Snap, Inc.; X.AI Corp.

The FTC issued 6(b) orders to seven technology companies to investigate the safety and privacy practices of their AI chatbots, particularly regarding impacts on children and teens. The inquiry focuses on compliance with children's privacy laws, data handling, and disclosures, requiring companies to provide information on these aspects.

Children's DataNotice FailureConsent Failure
Consent Decree

Apitor Technology

The FTC settled allegations against Apitor Technology for violating COPPA by allowing a third party to collect geolocation data from children without parental consent. Apitor must pay a $500,000 suspended fine, delete improperly collected data, and implement measures to comply with COPPA, including obtaining parental consent and notifying parents.

Children's DataGeolocation DataNotice Failure

$500K

Enforcement Action

Disney Worldwide Services

The FTC released a statement by Chairman Ferguson, joined by Commissioners Holyoak and Meador, regarding the enforcement action against Disney Worldwide Services for alleged violations of the Children's Online Privacy Protection Act (COPPA). The statement addresses the case involving children's privacy protections.

Children's Data
Settlement

Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC

The FTC alleges that Disney violated COPPA by failing to properly label children-directed videos on YouTube as 'Made for Kids,' allowing the collection of personal data from children under 13 without parental consent. Disney will pay a $10 million civil penalty and must implement a program to ensure accurate video designations, potentially incorporating age assurance technologies.

Children's DataConsent Failure

$10.0M

Settlement

Golden Sunrise Nutraceutical, Inc.

The FTC distributed refunds to consumers who purchased deceptively marketed treatment plans from Golden Sunrise Nutraceutical. The company and its medical director were barred from making unsupported health claims about curing COVID-19, cancer, and Parkinson's disease after a court order in September 2025. Over $40,700 was sent to 578 consumers, with additional claims possible until May 2026.

Security Failure

$103K

Warning Letter

Akamai, Alphabet, Amazon, Apple, Cloudflare, Discord, GoDaddy, Meta, Microsoft, Reddit, Signal, Snap, Slack, X

FTC Chairman Andrew Ferguson sent warning letters to major technology companies, urging them not to weaken data security or censor American consumers' speech in response to foreign government demands. He reminded them that such actions could violate the FTC Act's prohibition on unfair and deceptive practices, particularly if companies break promises about encryption and security. The letters cite foreign laws like the EU's Digital Services Act and UK's Investigatory Powers Act as pressures that might lead to non-compliance.

Security Failure
Warning Letter

Various technology companies

FTC Chairman Andrew Ferguson sent warning letters to over a dozen major technology companies, reminding them of their obligations under the FTC Act to protect American consumers' data security and privacy, even when facing pressure from foreign governments to weaken encryption or censor content. The letters warn that weakening security measures or censoring speech in response to foreign demands could constitute deceptive practices under the FTC Act.

Security Failure
Consent Decree

GoDaddy

The FTC finalized an order with GoDaddy for failing to implement adequate data security measures and misleading consumers about its security and Privacy Shield compliance. The order prohibits misrepresentations, requires a comprehensive security program, and mandates independent assessments.

Security FailureData Breach
Consent Decree

GoDaddy Inc. and GoDaddy.com, LLC

The FTC settled charges against GoDaddy Inc. and GoDaddy.com, LLC for misleading customers about their data security protections and failing to adequately secure their website hosting services. The company allegedly did not implement reasonable security measures, leaving customer websites vulnerable to attacks that could harm both the customers and visitors to those sites. The case resulted in a consent order requiring GoDaddy to improve its security practices.

Notice FailureSecurity Failure
Consent Decree

GoDaddy Inc., et al.

The FTC settled charges against GoDaddy Inc. and GoDaddy.com, LLC for misleading customers about their data security protections and failing to adequately secure their website hosting services. The company's security failures left customers' and website visitors' data vulnerable to attacks. The final order requires GoDaddy to implement comprehensive data security measures.

Security FailureNotice Failure
Warning Letter

23andMe, Inc.

Federal Trade Commission Chairman Andrew N. Ferguson issued a letter to the U.S. Trustee overseeing the 23andMe bankruptcy proceeding, expressing concerns about the potential sale or transfer of consumers' personal genetic data. The letter underscores the importance of companies honoring their privacy promises to consumers, particularly regarding sensitive information, during bankruptcy proceedings.

Unauthorized Data Sharing
Consent Decree

Cognosphere Pte. Ltd and Cognosphere LLC

The FTC settled with Cognosphere, the developer of Genshin Impact, for violating COPPA by collecting children's data without parental consent and for using deceptive loot box practices that misled players about costs and odds. Cognosphere will pay a $20 million fine, be banned from selling loot boxes to teens under 16 without parental consent, and must implement various transparency and data deletion measures.

Children's DataDark Patterns

$20.0M

Settlement

COGNOSPHERE LLC

The FTC settled with Cognosphere LLC, developer of Genshin Impact, for violating COPPA by collecting personal information from children without parental consent and for deceptive practices regarding in-game loot box purchases. The company will pay $20 million in penalties and is banned from selling loot boxes to children under 16 without verifiable parental consent.

Children's DataDark Patterns

$20.0M

Consent Decree

General Motors LLC, General Motors Holdings LLC, and OnStar LLC

The FTC alleged that General Motors and its OnStar subsidiary collected and sold drivers' precise geolocation and driving behavior data (e.g., hard braking, speeding) to consumer reporting agencies without adequately notifying consumers or obtaining their affirmative consent. A proposed consent order bans the companies from disclosing this sensitive data to consumer reporting agencies for five years and requires them to implement clearer consent mechanisms, data access/deletion processes, and opt-out options.

Geolocation DataConsent FailureUnauthorized Data Sharing
Consent Decree

GoDaddy Inc.

The FTC settled charges against GoDaddy for failing to implement adequate data security measures for its web hosting services, which led to multiple breaches and misled customers about its security protections. The proposed order requires GoDaddy to establish a comprehensive information security program and hire an independent assessor for regular reviews.

Security Failure
Settlement

Mobilewalla Inc.

The FTC finalized an order banning Mobilewalla Inc. from selling sensitive location data after alleging the company sold such data without verifying consumer consent. The order prohibits Mobilewalla from collecting data from ad exchanges for non-auction purposes, misrepresenting data practices, and using location data from sensitive locations like health clinics and places of worship.

Consent FailureGeolocation Data
Consent Decree

IntelliVision Technologies Corp.

The FTC finalized an order against IntelliVision Technologies Corp. for making deceptive claims about its facial recognition software's accuracy and lack of bias. The company must now back up any claims with competent testing and is prohibited from misrepresenting the software's performance. No monetary penalty was imposed.

Biometric DataAI/Automated Decisions
Consent Decree

Marriott International, Inc. and its subsidiary Starwood Hotels & Resorts Worldwide LLC

The FTC finalized an order against Marriott International and Starwood Hotels for failing to implement reasonable data security, which led to three data breaches affecting over 344 million customers. The companies must implement a comprehensive security program, delete unnecessary personal information, allow U.S. customers to request deletion, and restore stolen loyalty points. They are also prohibited from misrepresenting their data security practices.

Security Failure
Consent Decree

Gravy Analytics Inc. and Venntel Inc.

The FTC took action against Gravy Analytics Inc. and Venntel Inc. for unlawfully tracking and selling sensitive consumer location data without consent. The proposed consent order prohibits the sale or use of sensitive location data, requires deletion of historic data, and mandates compliance programs. This is part of the FTC's series of actions against data brokers selling sensitive location data.

Consent FailureUnauthorized Data SharingGeolocation Data
Consent Decree

Marriott International, Inc. and Starwood Hotels & Resorts Worldwide LLC

The FTC charged Marriott International and Starwood Hotels with failing to implement reasonable data security, leading to three data breaches affecting over 344 million customers. Under a proposed consent order, the companies must implement a comprehensive information security program, certify compliance annually for 20 years, and provide customers with ways to delete personal information and restore stolen loyalty points.

Security FailureData Breach
Guidance

Major Social Media and Video Streaming Companies (Amazon, Meta, YouTube, X, Snap, TikTok, Discord, Reddit, WhatsApp)

The FTC staff report examined data practices of nine major social media and video streaming companies and found they engaged in vast surveillance of users with lax privacy controls and inadequate safeguards for children and teens. The report recommends limiting data collection, restricting targeted advertising, and strengthening protections for young users, and calls for comprehensive federal privacy legislation.

Children's DataOpt-Out FailureUnauthorized Data Sharing
Settlement

Invitation Homes

Consumer fraud case where the FTC settled with Invitation Homes for deceiving renters with undisclosed fees and unlawful charges, including hidden fees and unfair security deposit withholdings. The company must pay over $47.2 million in refunds to affected consumers and change its leasing practices.

Notice Failure

$48.0M

Consent Decree

Verkada

Verkada, a security camera company, failed to secure customer data, leading to a hacker accessing over 150,000 cameras and sensitive health information. The company also violated the CAN-SPAM Act by sending spam emails without proper opt-out mechanisms. To settle, Verkada will pay $2.95 million and implement a comprehensive security program with audits.

Security FailureOpt-Out FailureNotice Failure

$3.0M

Enforcement Action

IXL Learning, Inc.

The Federal Trade Commission filed an amicus brief in a lawsuit where parents sued IXL Learning for allegedly collecting and selling children's data without proper consent. The FTC argued that under COPPA, school district agreements to arbitration do not bind parents. The brief opposes IXL Learning's attempt to compel arbitration.

Children's Data
Enforcement Action

TikTok and ByteDance

The FTC and DOJ sued TikTok and ByteDance for violating COPPA by collecting personal information from children under 13 without parental consent. The complaint alleges that TikTok knowingly allowed millions of children on its platform and failed to comply with a 2019 consent order. The lawsuit seeks civil penalties and a permanent injunction.

Children's DataConsent FailureNotice Failure
Settlement

Financial Education Services

Consumer fraud enforcement against Financial Education Services for operating a credit repair pyramid scheme that defrauded consumers with false promises of easy credit fixes. The FTC secured a settlement in 2024 requiring $10.9 million in refunds to over 443,000 consumers and permanent bans on the operators.

$10.9M

Consent Decree

NGL Labs, LLC

NGL Labs, LLC and its founders were sued by the FTC and Los Angeles DA for marketing an anonymous messaging app to children and teens, making false claims about AI content moderation, sending fake messages to boost engagement, and violating COPPA by collecting kids' data without parental consent. They must pay $5 million, with $500,000 as a civil penalty and $4.5 million for consumer redress, and are banned from offering the app to users under 18. The order requires age gates, data deletion, and prohibits false claims about AI and recurring charges.

Children's Data

$500K

Settlement

NGL

The FTC settled with NGL for deceptively marketing its anonymous messaging app to children and teens, using fake messages to trick users into paid subscriptions without proper consent. The order banned marketing to users under 18 and required $4.5 million in refunds for unauthorized charges.

Children's DataConsent Failure

$4.5M

Consent Decree

Avast Limited

The FTC finalized an order against Avast for selling consumers' web browsing data for advertising after promising privacy protection. Avast must pay $16.5 million, is banned from selling such data, must delete collected data, obtain consent, notify consumers, and implement a privacy program.

Notice FailureConsent Failure

$16.5M

Consent Decree

Blackbaud Inc.

The FTC finalized a consent order against Blackbaud Inc. for alleged security failures that led to a data breach exposing personal data of millions of consumers. Blackbaud must delete unnecessary data, implement a security program, and not misrepresent its policies. No monetary penalty was imposed.

Security FailureData BreachNotice Failure
Settlement

InMarket Media

The FTC settled with InMarket Media for unlawfully collecting and using consumers' precise location data without adequate notice and consent. The order prohibits InMarket from selling or sharing precise location data, requires deletion of collected data, and mandates consumer consent mechanisms and privacy programs.

Notice FailureConsent FailureGeolocation Data
Settlement

Cerebral, Inc.

The FTC settled with telehealth firm Cerebral, Inc. for sharing sensitive consumer mental health data with third parties like LinkedIn, Snapchat, and TikTok for advertising without proper consent, employing sloppy security practices, and misleading consumers about cancellation policies. Cerebral must pay over $7 million (with $2 million due upfront), is permanently banned from using health information for most advertising, must implement a comprehensive privacy program, delete unnecessary data, and provide easy cancellation.

Unauthorized Data SharingSecurity FailureNotice Failure

$7.0M

Settlement

X-Mode Social and Outlogic

The FTC finalized an order against data broker X-Mode and its successor Outlogic for selling precise location data that could track visits to sensitive locations like medical clinics and places of worship. The order bans them from sharing or selling sensitive location data and requires them to delete collected data, implement privacy programs, and ensure downstream compliance.

Geolocation DataUnauthorized Data SharingData Broker Non-Compliance
Consent Decree

Monument, Inc.

Monument, Inc., an alcohol addiction treatment firm, shared consumers' health data with third-party advertising platforms like Meta and Google without consent, despite promising confidentiality. The FTC settled with a consent order that bans Monument from disclosing health data for advertising, requires affirmative consent for other sharing, imposes a $2.5 million suspended fine, and mandates data deletion, consumer notification, and a privacy program.

Health DataConsent FailureUnauthorized Data Sharing

$2.5M

Settlement

Avast

The FTC settled with Avast for deceiving customers by claiming its antivirus software blocked tracking while secretly collecting and selling browsing data. Avast must pay $16.5 million in refunds and is banned from such practices. The FTC is now processing claims for affected consumers.

Notice FailureUnauthorized Data Sharing

$16.5M

Consent Decree

X-Mode Social and Outlogic, LLC

The FTC settled with data brokers X-Mode Social and Outlogic for selling precise location data without informed consent and failing to protect sensitive information. The proposed order bans the sale of sensitive location data, requires deletion of collected data, and mandates a comprehensive privacy program. This is the FTC's first action against a data broker for sensitive location data practices.

Consent FailureGeolocation DataOpt-Out Failure
Guidance

Website and Online Service Operators Covered by COPPA

The FTC has proposed amendments to the COPPA Rule to enhance children's privacy protections. Key changes include requiring separate parental consent for targeted advertising, prohibiting conditioning access on data collection, limiting push notifications, strengthening data security and retention requirements, and restricting commercial use in educational technology. The proposal shifts responsibility from parents to companies to safeguard children's data.

Children's DataConsent FailureUnauthorized Data Sharing
Consent Decree

Rite Aid

The FTC settled charges that Rite Aid deployed AI facial recognition technology in hundreds of stores from 2012 to 2020 without reasonable safeguards, resulting in false-positive matches that disproportionately harmed women and people of color. The proposed order bans Rite Aid from using facial recognition for surveillance for five years and requires comprehensive biometric data safeguards, data deletion, consumer notifications, and a certified security program.

Biometric DataSecurity FailureDark Patterns
Consent Decree

CRI Genetics, LLC

CRI Genetics, LLC was charged by the FTC and California Attorney General for deceptive marketing of DNA testing services, including false accuracy claims, fake reviews, and using dark patterns in billing. The company agreed to a settlement, paying a $700,000 civil penalty, and is prohibited from deceptive practices, must obtain consent for data sharing, and allow data deletion for consumers who requested it.

Dark PatternsBiometric Data

$700K

Consent Decree

Global Tel*Link Corp.

The FTC proposed a consent order against Global Tel*Link Corp. for failing to secure sensitive user data, leading to a breach affecting nearly 650,000 consumers, and for delaying notification for about nine months. The order requires the company to implement a comprehensive security program, notify affected users with credit monitoring, and report future breaches promptly.

Security FailureBreach Notification Delay
Settlement

Trans Union LLC

The FTC and CFPB settled with Trans Union LLC and its subsidiary for violating the Fair Credit Reporting Act by including inaccurate and incomplete eviction records in tenant screening reports, harming consumers' ability to obtain housing. The settlement requires Trans Union to pay $15 million, with $11 million for consumer compensation and $4 million as a civil penalty, and to implement measures to ensure report accuracy and disclose data sources.

Data Broker Non-ComplianceNotice Failure

$15.0M

Warning Letter

Five tax preparation companies

The FTC issued warnings to five tax preparation companies against using or disclosing consumer tax data for unrelated purposes like advertising without explicit consent. The agency cites its penalty offense authority, referencing a previous case against Beneficial Corp, and warns that such practices violate the FTC Act and could incur penalties up to $50,120 per violation. The notices highlight that using tracking technologies for data collection without consent is also prohibited.

Consent Failure
Settlement

TruthFinder; Instant Checkmate

The FTC settled with background report providers TruthFinder and Instant Checkmate, charging they deceived consumers about the accuracy of their reports (often mischaracterizing traffic tickets as criminal records) and violated the Fair Credit Reporting Act (FCRA) by operating as consumer reporting agencies without following its requirements, including ensuring accuracy and limiting permissible purposes. The companies will pay a $5.8 million penalty and implement a comprehensive FCRA compliance monitoring program.

Notice FailureConsent FailureData Broker Non-Compliance

$5.8M

Consent Decree

1Health.io

The FTC finalized an order against 1Health.io for failing to secure genetic data and unfairly changing its privacy policy. The company must pay $75,000 for consumer refunds, destroy DNA samples, and implement security measures. It deceived consumers about data deletion and shared data without proper consent.

Security FailureOpt-Out FailureNotice Failure

$75K

Settlement

Experian Consumer Services

The FTC settled charges against Experian Consumer Services for violating the CAN-SPAM Act by sending marketing emails to consumers who signed up for credit management accounts without providing an opt-out mechanism. The emails promoted products like Experian Boost and Dark Web scans but lacked unsubscribe links. Experian must pay $650,000 and is prohibited from future violations.

Opt-Out FailureNotice Failure

$650K

Guidance

Federal Trade Commission

Attorney General William Tong of Connecticut led a bipartisan coalition of 30 state attorneys general in submitting comments to the Federal Trade Commission. The comments aim to improve collaboration between the FTC and state AGs to prevent and prosecute unfair and deceptive practices, addressing issues raised by the AMG Capital decision that may limit restitution. The coalition emphasizes the importance of joint efforts for national consumer protection.

Warning Letter

Hospital Systems and Telehealth Providers

The FTC and HHS sent warning letters to approximately 130 hospital systems and telehealth providers about the privacy and security risks of using online tracking technologies, such as Meta/Facebook pixel and Google Analytics, which may impermissibly disclose sensitive health information to third parties. The agencies emphasized that such disclosures could violate HIPAA for covered entities and the FTC Act for others, citing recent enforcement actions against companies like BetterHelp and GoodRx.

Unauthorized Data SharingHealth Data
Settlement

BetterHelp

BetterHelp agreed to pay $7.8 million to settle FTC allegations that it used and shared consumers' health data for advertising without consent. The online therapy provider is banned from such practices and must provide refunds to approximately 800,000 affected consumers.

Health DataConsent FailureUnauthorized Data Sharing

$7.8M

Settlement

1Health.io

The FTC settled with genetic testing company 1Health.io for failing to secure sensitive genetic and health data, deceiving consumers about data deletion, and unfairly changing its privacy policy without notice or consent. The settlement includes refunds totaling over $49,500 to 2,432 affected consumers.

Security FailureOpt-Out FailureNotice Failure

$50K

Consent Decree

Ring LLC

The FTC charged Ring LLC with allowing employees to access private customer videos without consent and failing to secure user accounts, leading to hackers controlling cameras. Under a proposed consent order, Ring must pay $5.8 million in refunds, delete unlawfully accessed data, and implement a privacy and security program.

Consent FailureNotice FailureSecurity Failure

$5.8M

Consent Decree

Amazon.com, Inc.

The FTC and DOJ charged Amazon with violating COPPA by indefinitely retaining children's Alexa voice recordings and failing to honor parents' deletion requests. Under a proposed consent decree, Amazon must pay $25 million, delete children's data, and implement privacy safeguards.

Children's Data

$25.0M

Consent Decree

Easy Healthcare Corporation

The FTC charged Easy Healthcare Corporation, operator of the Premom fertility app, with deceiving users by sharing their sensitive health data with third parties for advertising without consent and failing to notify breaches as required by the Health Breach Notification Rule. Under a proposed consent decree, the company will pay a $100,000 civil penalty, be barred from sharing health data for advertising, and must implement privacy and security measures.

Unauthorized Data SharingConsent FailureNotice Failure

$100K

Administrative Order

Meta

The FTC proposed modifications to its 2020 privacy order with Meta, alleging violations including non-compliance with the order, misleading parents about Messenger Kids, and unauthorized data sharing. The proposed changes include banning monetization of youth data, pausing new product launches, and strengthening privacy requirements.

Children's DataConsent FailureNotice Failure
Settlement

Ring

The FTC settled with Ring for failing to secure consumer videos, allowing unauthorized access by employees and hackers. Ring agreed to provide $5.6 million in refunds to affected customers and implement security measures.

Data BreachUnauthorized Data SharingConsent Failure

$5.6M

Consent Decree

BetterHelp, Inc.

The FTC proposed a consent order against BetterHelp for sharing consumers' sensitive mental health data with third parties like Facebook for targeted advertising without proper consent. BetterHelp must pay $7.8 million in refunds and is banned from such data sharing, with requirements for consent and privacy programs.

Health DataConsent FailureUnauthorized Data Sharing

$7.8M

Settlement

GoodRx Holdings Inc.

The FTC settled with GoodRx for sharing consumers' sensitive prescription and health information with Facebook, Google, and other third parties for advertising without consent, and for failing to report these unauthorized disclosures as required by the Health Breach Notification Rule. GoodRx will pay a $1.5 million civil penalty and is permanently barred from sharing user health data for advertising.

Consent FailureHealth DataNotice Failure

$1.5M

Consent Decree

Chegg Inc.

The FTC finalized an order against Chegg Inc. for failing to secure student data, leading to breaches that exposed personal information of about 40 million users and employees. Chegg must implement a comprehensive security program, limit data collection, offer multifactor authentication, and allow data access and deletion.

Security FailureStudent DataHealth Data
Consent Decree

Drizly

The FTC finalized an order against Drizly and its CEO for security failures that led to a data breach exposing 2.5 million consumers' personal information. Drizly failed to implement basic security measures despite prior alerts. The order requires Drizly to destroy unnecessary data, implement a security program, and publicly detail data collection practices.

Security FailureData Breach
Settlement

Epic Games, Inc.

Epic Games, maker of Fortnite, violated children's privacy laws by collecting data from under-13 users without parental consent and used deceptive designs to trick users into unintended purchases. The FTC secured a $275 million civil penalty and $245 million in consumer refunds, with requirements to enhance privacy defaults, delete improperly collected data, implement a privacy program, and prohibit dark patterns and account locking for charge disputes.

Children's DataDark Patterns

$275.0M

Administrative Order

Financial institutions covered by the Safeguards Rule

The FTC extended the compliance deadline for certain provisions of the Safeguards Rule by six months to June 9, 2023, due to challenges like shortage of qualified personnel and supply chain issues exacerbated by the COVID-19 pandemic. The rule requires non-banking financial institutions to implement enhanced data security measures, and the extension aims to facilitate compliance, especially for small entities.

Enforcement Action

Experian

The FTC and CFPB filed an amicus brief with the Third Circuit Court of Appeals to overturn a lower court ruling that exempted furnishers from investigating indirect disputes under the FCRA. The brief argues that all disputes must be investigated to ensure consumers can correct inaccurate credit information and be notified of outcomes, upholding key FCRA protections.

Notice Failure
Consent Decree

Harris Jewelry

Harris Jewelry defrauded servicemembers with deceptive marketing, inflated prices, and hidden fees. A multistate settlement requires $34.2 million in refunds and debt relief, stops debt collection, and dissolves the business, affecting over 46,000 servicemembers.

Notice FailureConsent Failure

$1.0M

Consent Decree

CafePress

The FTC finalized an order against CafePress for failing to secure consumer data and covering up a data breach. The company must implement comprehensive security measures, and its former owner must pay $500,000 in redress to victims.

Security FailureData BreachBreach Notification Delay

$500K

Injunction

Turbo Solutions Inc.

The FTC obtained an injunction against Turbo Solutions Inc. and Alex V. Miller for operating a deceptive credit repair scheme that filed fake identity theft reports without consumers' consent. The scheme charged illegal advance fees and made false promises about removing negative credit items. The court order halts the operation and seeks consumer redress.

Unauthorized Data Sharing
Consent Decree

Residual Pumpkin Entity, LLC and PlanetArt, LLC

The FTC took action against CafePress for failing to secure consumer data and covering up a major data breach. The company stored sensitive information insecurely and delayed notifying customers. As part of the settlement, Residual Pumpkin must pay $500,000 in redress, and both companies must implement comprehensive security programs.

Data BreachSecurity FailureNotice Failure

$500K

Settlement

CafePress

The FTC settled with CafePress for failing to implement reasonable data security measures, leading to multiple breaches that exposed Social Security numbers and other sensitive data. As part of the settlement, over $370,000 in refunds are being distributed to 20,044 consumers who filed valid claims.

Security FailureData BreachBreach Notification Delay

$370K

Settlement

Residual Pumpkin Entity, LLC and PlanetArt, LLC

The FTC settled with CafePress's former owner Residual Pumpkin Entity, LLC and buyer PlanetArt, LLC over data security failures that led to a breach exposing Social Security numbers and other sensitive data. Residual Pumpkin paid $500,000 for victim compensation, and both companies must implement comprehensive security programs. A claims process is open for affected consumers until March 10, 2024.

Security FailureData Breach

$500K

Settlement

Ascension Data & Analytics, LLC

The FTC settled with Ascension Data & Analytics, LLC for violating the Gramm-Leach-Bliley Act's Safeguards Rule by failing to ensure its vendor properly protected consumer data. The company must strengthen its security safeguards and increase oversight of vendors. No monetary penalty was imposed.

Security Failure
Settlement

Support King, LLC

The FTC finalized an order banning Support King, LLC and its CEO from the surveillance business for selling stalkerware apps that secretly collected and shared users' personal data without consent. The order requires them to delete all illegally collected data and notify affected device owners.

Notice FailureConsent FailureUnauthorized Data Sharing
Settlement

MyLife.com, Inc.

The FTC and DOJ settled with MyLife.com, Inc. and its CEO for deceiving consumers with misleading background reports that falsely implied criminal records and for engaging in difficult-to-cancel subscription practices. MyLife violated the Fair Credit Reporting Act, Restore Online Shoppers’ Confidence Act, and Telemarketing Sales Rule. The settlement includes a permanent ban on negative option marketing, $33.9 million in judgments for consumer refunds, and a monitoring program.

Notice FailureData Broker Non-Compliance

$33.9M

Investigation

AT&T Mobility LLC, Cellco Partnership (Verizon Wireless), Charter Communications Operating LLC, Comcast Cable Communications (Xfinity), T-Mobile US Inc., Google Fiber Inc.

The FTC released a staff report based on Section 6(b) orders to six major ISPs, finding they collect extensive personal data, including internet traffic and location data, and share it with third parties. The ISPs often obscure data use disclosures in fine print and make it difficult for consumers to opt out, while combining data to profile sensitive characteristics. The report highlights the need for stricter privacy restrictions.

Opt-Out FailureNotice FailureUnauthorized Data Sharing
Consent Decree

Support King, LLC

The FTC banned Support King, LLC (SpyFone) and its CEO from the surveillance business for secretly harvesting and sharing users' data without consent, and ordered the deletion of all illegally collected data and notification to affected device owners. The company failed to secure the data, leading to a hack that exposed 2,200 consumers.

Notice FailureUnauthorized Data SharingConsent Failure
Enforcement Action

Aristotle International, Inc.

The FTC removed Aristotle International, Inc. from its list of approved COPPA Safe Harbor programs due to insufficient monitoring of member companies' compliance with COPPA guidelines. This action prevents operators from using Aristotle's program for favorable regulatory treatment and marks the first such removal since COPPA's inception.

Children's Data
Consent Decree

Kuuhuub Inc.

The FTC settled with Kuuhuub Inc., operator of the Recolor coloring book app, for violating COPPA by collecting personal information from children under 13 without parental consent. The app's social media features allowed children to register and share data, and third-party ad networks collected persistent identifiers for targeted ads. The settlement requires deletion of children's data, refunds to underage subscribers, a $3 million penalty (suspended upon $100,000 payment), and user notifications about the violations.

Children's DataNotice FailureConsent Failure

$3.0M

Settlement

Vivint Smart Homes, Inc.

The FTC settled with Vivint Smart Homes, Inc. for $20 million over allegations that the company misused consumer credit reports to secure financing for unqualified customers, harming consumers' credit. The FTC is now distributing approximately $500,000 in refunds to affected consumers.

Unauthorized Data SharingConsent Failure

$20.0M

Settlement

Vivint Smart Home, Inc.

The FTC settled with Vivint Smart Home, Inc. for misusing consumer credit reports to qualify customers for financing without permission, harming innocent third parties' credit. Vivint agreed to pay $20 million, with over $4.7 million for consumer compensation, and established a Customer Service Task Force.

Unauthorized Data Sharing

$20.0M

Settlement

SkyMed International, Inc.

The FTC finalized a settlement with SkyMed International, Inc., an emergency travel services provider, for failing to secure sensitive consumer data and deceiving consumers about HIPAA compliance. The company left a cloud database with 130,000 membership records unsecured, containing personal and health information. Under the settlement, SkyMed must notify affected consumers, implement a security program, undergo biennial assessments, and is prohibited from misrepresenting its data practices.

Security FailureNotice Failure