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Publishing.com to Pay $1.5 Million for Misleading Consumers about How Much Income They Could Earn Using the Company’s Products and Services

Publishing.com LLCApril 13, 2026Federal Trade Commission

Penalty Amount

$1,500,000

Summary

The FTC alleged that Publishing.com LLC and its principals misled consumers with unsubstantiated earnings claims about their self-publishing programs, failed to disclose material connections with testimonial writers, and imposed hidden conditions on refund requests. The company agreed to pay a $1.5 million penalty and is subject to a proposed consent order prohibiting deceptive earnings claims, misrepresentations about refunds, and undisclosed endorsements. The consent agreement is subject to a 30-day public comment period before becoming final.

Remedy

Publishing.com LLC and its principals must pay a $1.5 million civil penalty. The proposed consent order prohibits the company and individuals from making unsubstantiated or misleading earnings claims, deceptive misrepresentations about products or services, failing to disclose refund policy terms, and making misrepresentations about endorsements. The order also requires full disclosure of any material connections with endorsers or incentives for positive reviews, and mandates prompt honor of valid refund requests per company policy.

Monetary PenaltyInjunction

Contract Impact

In-house legal teams should review customer-facing terms of service and refund policies to ensure all refund conditions are clearly disclosed upfront, avoiding buried fine print that restricts consumers’ ability to obtain refunds as required by the FTC’s order. Marketing and influencer vendor agreements must include clauses mandating disclosure of material connections (e.g., employment, familial ties, financial incentives) and prohibiting undisclosed incentivized testimonials. Employee agreements should be updated to ban staff from providing biased, undisclosed testimonials for the company’s products. All marketing vendor contracts should require representations and warranties that earnings claims are substantiated, non-misleading, and have a reasonable basis, with indemnification for deceptive advertising violations.

Contract Search Terms

earnings claims substantiationtestimonial disclosurematerial connection disclosurerefund policy termsincentivized reviewscancellation policyendorsement misrepresentationhidden refund conditions

Violation Types

Entity Details

Entity

Publishing.com LLC

Industry

Education

Official Sources

Source Evidence

Entity Name
"Publishing.com LLC"
Fine Amount
"$1.5 million"
Event Date
"April 13, 2026"
Summary
"the company and its operators misled consumers about how much money they were likely to earn using their products"
Summary
"failed to disclose when reviews were written by company employees or other people, including relatives of the Mikkelsens, who might be biased by their connection to the company"
Remedy Types
"will pay $1.5 million"

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