Penalty Amount
$10,000,000
The FTC settled charges with StubHub Holdings, Inc. for violating the FTC Act and the FTC’s Rule on Unfair or Deceptive Fees by failing to disclose total ticket prices including all mandatory fees up-front on its website. StubHub will pay $10 million, which will be used to provide refunds to eligible consumers who purchased live event tickets between May 12 and 14, 2025. The stipulated final order also prohibits StubHub from misrepresenting pricing, fees, or material transaction facts, and requires full compliance with the Fees Rule’s disclosure requirements.
StubHub must pay $10 million to fund a consumer redress program for eligible ticket purchasers between May 12 and 14, 2025, with priority given to consumers who did not see total price disclosures on initial website displays. The company is permanently prohibited from misrepresenting total prices, fees, charges, refundability, or final payment amounts, and must disclose total prices clearly, conspicuously, and more prominently than other pricing information. StubHub must also disclose any excluded fees and final payment amounts before consumers agree to transactions, and provide redress to eligible consumers within 90 days of the order date.
In-house legal teams should review pricing and fee disclosure clauses in vendor agreements with ticketing resellers, event platforms, and advertising partners to ensure total ticket prices (including all mandatory fees) are displayed clearly, conspicuously, and more prominently than other pricing information as required by the FTC’s Fees Rule. Customer-facing terms of service and purchase agreements must be updated to prohibit misrepresentations of total prices, fee amounts, refundability, or final payment totals, and to disclose excluded fees and final payment amounts before consumers agree to transactions. All agreements with live event ticket providers should include compliance warranties for the FTC Act and Fees Rule, as well as indemnification for deceptive pricing practices, while refund clauses should be aligned with consumer redress obligations to avoid liability.
Entity
StubHub Holdings, Inc.
Industry
OtherOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/04/stubhub-refunding-10-million-fees-consumers-after-deceptive-ticket-pricing
StubHub Complaint
https://www.ftc.gov/system/files/ftc_gov/pdf/StubHub-Complaint.pdf
StubHub Order
https://www.ftc.gov/system/files/ftc_gov/pdf/StubHub-Order.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"StubHub Holdings, Inc."
"$10 million"
"April 9, 2026"
"FTC Act"
"Rule on Unfair or Deceptive Fees"
"Company failed to disclose total ticket price for live events in violation of the FTC’s Fees Rule"
The FTC sent warning letters to 12 companies offering 'nudify' tools that generate nonconsensual intimate images, for failing to comply with the TAKE IT DOWN Act (TIDA) by not providing a mechanism for victims to request removal of such content. The letters urge immediate compliance with TIDA, which requires platforms to remove nonconsensual intimate images within 48 hours of a valid request. Noncompliant companies may face future legal action and civil penalties of up to $53,088 per violation.
The FTC began enforcing the TAKE IT DOWN Act on May 19, 2026, a law requiring covered platforms to establish a process for victims to request removal of nonconsensual intimate images and delete such content within 48 hours of a valid request. The agency launched a consumer complaint portal, issued compliance guidance for businesses and consumers, and sent reminder letters to major platforms including Meta, TikTok, and X about their obligations under the law. No specific penalties or enforcement actions against individual companies were announced in this release.
$6.5M
A federal court held Cliq Inc. and its executives Andrew Phillips and John Blaugrund in civil contempt for multiple violations of a 2015 FTC order requiring the payment processor to prevent enabling consumer fraud. The court found the defendants facilitated fraud by processing transactions for high-risk merchants, avoiding fraud monitoring, failing to conduct required underwriting, and ignoring chargeback thresholds. The court imposed $6.5 million in civil contempt sanctions against the defendants.
$795.8M
The FTC and State of Nevada settled charges with lead defendants of the IM Mastery Academy MLM scheme, including Chris and Isis Terry and their affiliated companies, over false earnings claims used to promote financial training programs and a multi-level marketing venture. The stipulated order imposes a $795.8 million judgment, with defendants surrendering nearly $90 million in assets including luxury real estate, vehicles, jewelry, and a yacht, totaling over $100 million with prior judgments from other involved defendants. The order also bans defendants from selling trading-training services, prohibits false earnings claims, and restricts deceptive practices including negative-option misrepresentations and telemarketing violations.
The FTC and State of Illinois, via the Department of Justice, filed a complaint against B.E.S.T. GDR LLC (d/b/a Premium Home Service) and its owner Yosef Bernath for creating thousands of fake home repair business listings with fabricated five-star reviews to deceive consumers. The defendants allegedly routed consumer calls to unqualified representatives, arranged for unlicensed technicians, and violated the FTC Act, Reviews and Testimonials Rule, Gramm-Leach-Bliley Act, and Illinois consumer protection laws. No monetary penalty has been imposed yet as the case is in initial filing stages.
Federal Trade Commission Chairman Andrew N. Ferguson sent letters to over a dozen major technology companies reminding them of their obligation to comply with the Take It Down Act (TIDA) by May 19, 2026. TIDA requires covered platforms to establish a process for victims, including children, to request removal of nonconsensual intimate images, with takedown of content and all identical copies required within 48 hours of a valid request. The FTC also issued supplemental guidance to help companies prepare for compliance and warned that it will monitor and enforce violations of the law.