Penalty Amount
$10,000,000
The FTC settled charges with StubHub Holdings, Inc. for violating the FTC Act and the FTC’s Rule on Unfair or Deceptive Fees by failing to disclose total ticket prices including all mandatory fees up-front on its website. StubHub will pay $10 million, which will be used to provide refunds to eligible consumers who purchased live event tickets between May 12 and 14, 2025. The stipulated final order also prohibits StubHub from misrepresenting pricing, fees, or material transaction facts, and requires full compliance with the Fees Rule’s disclosure requirements.
StubHub must pay $10 million to fund a consumer redress program for eligible ticket purchasers between May 12 and 14, 2025, with priority given to consumers who did not see total price disclosures on initial website displays. The company is permanently prohibited from misrepresenting total prices, fees, charges, refundability, or final payment amounts, and must disclose total prices clearly, conspicuously, and more prominently than other pricing information. StubHub must also disclose any excluded fees and final payment amounts before consumers agree to transactions, and provide redress to eligible consumers within 90 days of the order date.
In-house legal teams should review pricing and fee disclosure clauses in vendor agreements with ticketing resellers, event platforms, and advertising partners to ensure total ticket prices (including all mandatory fees) are displayed clearly, conspicuously, and more prominently than other pricing information as required by the FTC’s Fees Rule. Customer-facing terms of service and purchase agreements must be updated to prohibit misrepresentations of total prices, fee amounts, refundability, or final payment totals, and to disclose excluded fees and final payment amounts before consumers agree to transactions. All agreements with live event ticket providers should include compliance warranties for the FTC Act and Fees Rule, as well as indemnification for deceptive pricing practices, while refund clauses should be aligned with consumer redress obligations to avoid liability.
Entity
StubHub Holdings, Inc.
Industry
OtherOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/04/stubhub-refunding-10-million-fees-consumers-after-deceptive-ticket-pricing
StubHub Complaint
https://www.ftc.gov/system/files/ftc_gov/pdf/StubHub-Complaint.pdf
StubHub Order
https://www.ftc.gov/system/files/ftc_gov/pdf/StubHub-Order.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"StubHub Holdings, Inc."
"$10 million"
"April 9, 2026"
"FTC Act"
"Rule on Unfair or Deceptive Fees"
"Company failed to disclose total ticket price for live events in violation of the FTC’s Fees Rule"
The FTC issued an advance notice of proposed rulemaking seeking public comment on whether ad-optimization tools offered by online platforms may help scammers impersonate businesses and government agencies. This is a proposed regulatory inquiry, not an enforcement action against a named company; no penalty or remedy was imposed.
$2.5B
A federal court approved a revised order in the FTC's Amazon Prime case under which Amazon will accelerate and expand redress payments under the September 2025 $2.5 billion settlement, which resolved allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made cancellation difficult. More consumers now qualify for refunds, the maximum payment cap rises from $51 to $200, and all future payments will be distributed automatically starting October 1, 2026, with potential supplemental $149 payments by April 2027. Amazon has already issued more than $845 million in redress payments as of September 2026.
$225.0M
The FTC and the state of Washington filed a joint complaint and proposed stipulated order requiring Amway Corp. and two affiliates—World Wide Group, L.L.C. (WWG) and Leadership Team Development Inc. (LTD)—to pay a $225 million judgment, the largest monetary recovery ever obtained from an MLM in an FTC action, over allegations that they used deceptive earnings claims and unfair tactics to recruit Independent Business Owners. The complaint alleges the companies falsely promised substantial income and recruitment success, pressured IBOs to buy products they could not resell, and instructed IBOs to falsely report sales. Nearly all of the judgment will be used as redress for IBOs who lost money, and the proposed order imposes structural reforms including a 70% resale requirement, independent audits of sales records, and a ban on approved providers charging new IBOs for first-year training.
$100.0M
FleetCor Technologies Inc. (now Corpay Inc.) and its CEO Ronald Clarke agreed to pay $100 million to settle an FTC administrative action alleging the company charged small business customers hidden and unauthorized fees for fuel cards and misrepresented gas savings, fraud-control features, and fees. A federal district court granted the FTC summary judgment on all counts in 2023, and a federal appeals court upheld that judgment and the permanent injunction in 2026. The settlement funds will be used to provide redress to harmed business customers.
FTC staff published FAQs on price transparency to help the automobile industry comply with the FTC Act, reiterating that an advertised vehicle price must be the actual price any consumer can pay, excluding only government-required charges. The guidance follows warning letters the FTC sent to 97 auto dealership groups earlier in 2026 and signals continued litigation against dealers that advertise one price but charge more through undisclosed fees. No specific entity was charged and no penalty was imposed.
The FTC rescinded its 2021 Policy Statement on Breaches by Health Apps and Other Connected Devices, which had purported to apply the Health Breach Notification Rule to health apps and connected devices that collect consumer health information. The rescission follows the Commission's 2024 update to the Health Breach Notification Rule, which already covers health apps and connected devices like fitness trackers, and implements an executive order directing agencies to eliminate obsolete guidance documents. No company was charged or penalized; this is a deregulatory action.