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Multistate $52M Settlement with Marriott Over Multi-Year Data Breach

Marriott International, Inc.October 9, 2024New York Attorney General

Penalty Amount

$52,000,000

Summary

Marriott International agreed to a $52 million multistate settlement after a data breach exposed 131.5 million customers' personal information due to undetected intruders in Starwood's system from 2014 to 2018. The settlement mandates significant cybersecurity improvements, including third-party assessments, data minimization, and enhanced training.

Remedy

Marriott must pay $52 million, undergo independent third-party security assessments every two years for 20 years, implement a comprehensive information security program with regular reporting to executives, minimize data collection and retention, enhance vendor and franchisee oversight, allow customers to delete their data, and offer multi-factor authentication for loyalty accounts.

Monetary PenaltyAudit RequirementCompliance ProgramData DeletionConsent Decree

Violation Types

Entity Details

Entity

Marriott International, Inc.

Also known as: Marriott

Industry

Other

Multistate Coalition

Official Sources

Related Enforcement Actions

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TX

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