The Connecticut Attorney General and Consumer Counsel announced a settlement with Charter Communications regarding its proposed acquisition of Cox Communications. The settlement includes consumer protections such as billing transparency, service reliability improvements, a $3 million digital access investment, and other commitments. It is pending approval by the Public Utilities Regulatory Authority.
Charter must maintain its Stamford corporate office and in-state workforce for five years, prevent transaction costs from being passed to customers, improve billing transparency, limit equipment and service change fees, provide battery-backup options and outage credits, report annually on network upgrades and outages, offer 24/7 customer service, require identification for door-to-door representatives, honor existing price-for-life agreements, expand video service in former Cox areas, carry local news channels on basic tiers, comply with non-discrimination laws, and submit a Connecticut Data Privacy Act impact assessment and integration report.
In-house legal teams should review contracts for clauses that might conflict with merger commitments, such as pricing transparency, fee structures, service level agreements, data privacy compliance, and obligations to maintain corporate presence and workforce. Ensure that agreements include provisions for regulatory cooperation, data sharing, and adherence to non-discrimination laws. Verify that existing customer agreements, like price-for-life offers, are honored and that service expansions and content carriage requirements are met.
Entity
Charter
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2026-press-releases/consumer-protection-commitments-in-proposed-charter-cox-merger-settlement
charter cox occ oag settlement agreement.pdf?rev=a4b40ef158a
https://portal.ct.gov/-/media/ag/press_releases/2026/charter-cox-occ-oag-settlement-agreement.pdf?rev=a4b40ef158a6488d85c753d1f7f9f7ab&hash=29E8870D9ED013BBE4575418ADC56DA8
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"Charter has sought approval from the Public Utilities Regulatory Authority to acquire Cox."
"submit a specified Connecticut Data Privacy Act impact assessment"
$2.0M
Attorney General Tong and a coalition of four other states and the FTC sued Zillow and Redfin after Zillow paid Redfin $100 million to shut down its multifamily rental advertising business and transfer clients to Zillow. The settlement requires the companies to restore competition, with Redfin rebuilding its apartment advertising business, and pay $2 million to the coalition.
Attorney General William Tong sent a letter to the Connecticut Insurance Department urging rejection of double-digit rate increases sought by Anthem, ConnectiCare, and UnitedHealthcare for individual and small group health insurance plans covering about 220,000 people. The letter argues the rates exceed inflationary measures and criticizes the carriers for failing to control costs and for poor claims system management, particularly ConnectiCare's transition to Molina Healthcare.
$275K
Connecticut Attorney General William Tong announced a $275,000 settlement with TaxAct, an online tax preparation company, over allegations that between January 2018 and December 2022, TaxAct improperly disclosed detailed customer financial information to Meta and Google through third-party tracking technologies without notifying taxpayers. The settlement requires TaxAct to pay $275,000 and implement new third-party tracking compliance measures, including a review committee, written policies, a tag monitoring system, and two independent third-party audits.
$4.0M
Connecticut Attorney General William Tong and the Federal Trade Commission announced a $4 million settlement with Manchester City Nissan (Chase Nissan LLC) resolving allegations that the dealership double-charged for 'certified pre-owned' vehicles and collected unauthorized junk fees. The settlement requires payment for consumer redress, prohibits misrepresentations, mandates clear disclosure of the maximum total price, and requires express informed consent for all charges.
Attorney General Tong and a coalition of 21 attorneys general and Pennsylvania filed lawsuits against the U.S. Department of Transportation, FMCSA, and DHS to block demands for the personal information of 17 million CDL drivers. The lawsuits allege violations of federal privacy laws and the Administrative Procedure Act, and seek an emergency order to prevent the data transfer.
Attorney General William Tong and a coalition of 10 attorneys general filed a lawsuit challenging a new OCC rule that preempts state laws requiring national banks to pay interest on homeowners' mortgage escrow accounts. The lawsuit argues the OCC ignored federal court decisions and bypassed safeguards, and seeks to block the rule.