Court Rules
All enforcement actions
SettlementLow Risk

CT AG Settles Charter-Cox Merger with $3M Consumer Protections

CharterJanuary 28, 2026Connecticut Attorney General

Summary

The Connecticut Attorney General and Consumer Counsel announced a settlement with Charter Communications regarding its proposed acquisition of Cox Communications. The settlement includes consumer protections such as billing transparency, service reliability improvements, a $3 million digital access investment, and other commitments. It is pending approval by the Public Utilities Regulatory Authority.

Remedy

Charter must maintain its Stamford corporate office and in-state workforce for five years, prevent transaction costs from being passed to customers, improve billing transparency, limit equipment and service change fees, provide battery-backup options and outage credits, report annually on network upgrades and outages, offer 24/7 customer service, require identification for door-to-door representatives, honor existing price-for-life agreements, expand video service in former Cox areas, carry local news channels on basic tiers, comply with non-discrimination laws, and submit a Connecticut Data Privacy Act impact assessment and integration report.

InjunctionCompliance ProgramReporting Requirements

Contract Impact

In-house legal teams should review contracts for clauses that might conflict with merger commitments, such as pricing transparency, fee structures, service level agreements, data privacy compliance, and obligations to maintain corporate presence and workforce. Ensure that agreements include provisions for regulatory cooperation, data sharing, and adherence to non-discrimination laws. Verify that existing customer agreements, like price-for-life offers, are honored and that service expansions and content carriage requirements are met.

Contract Search Terms

billing transparencyservice reliabilityoutage reportingequipment feescorporate office locationworkforce maintenancevideo service expansionlocal news carriagedata privacy impact assessmentregulatory data sharing

Laws Cited

Violation Types

Entity Details

Entity

Charter

Industry

Telecommunications

Official Sources

Source Evidence

Entity Name
"Charter has sought approval from the Public Utilities Regulatory Authority to acquire Cox."
Laws Cited
"submit a specified Connecticut Data Privacy Act impact assessment"

Related Enforcement Actions

CT

U.S. Food and Drug Administration (FDA)

On May 11, 2026, Connecticut Attorney General William Tong led a bipartisan coalition of 21 attorneys general in submitting a comment letter to the U.S. Food and Drug Administration (FDA) urging the agency to abandon draft guidance that would ease approvals for flavored e-cigarette products. The coalition argues the guidance ignores evidence that flavored e-cigarettes disproportionately drive youth addiction and that FDA has failed to enforce existing authorization requirements for e-cigarette products. The letter references past tobacco and e-cigarette enforcement actions, including the 1998 tobacco master settlement agreement and the 2022 $438.5 million settlement with JUUL Labs.

CT

Bad actor platforms

Connecticut’s legislature passed House Bill 5312, creating new civil enforcement mechanisms for deepfake digital sexual assault, including unauthorized dissemination of synthetically created intimate images and AI-generated child pornography. The bill establishes a private right of action for victims and empowers the Connecticut Attorney General to pursue civil injunctions and penalties against abusers and platforms hosting illegal content. This builds on prior Connecticut laws criminalizing unauthorized intimate image dissemination.

CT

None

Connecticut Attorney General William Tong praised final passage of House Bill 5312, which creates new civil enforcement mechanisms for deepfake digital sexual assault. The legislation allows the AG to pursue civil injunctions and penalties against platforms that disseminate illegal synthetic intimate images, including AI-generated child pornography, and establishes a private right of action for victims. The bill builds on prior Connecticut laws criminalizing unauthorized dissemination of intimate images.

CT

Made-in-China

$300K

Connecticut Attorney General William Tong announced a settlement with international trade platform Made-in-China to cease all U.S. sales of unlawful 'research grade' GLP-1 weight loss drugs following an investigation into direct sales to consumers without prescriptions or medical oversight. The settlement prohibits the platform from hosting GLP-1 sales to U.S. customers, requires a monitoring system to remove non-compliant listings, and imposes a $300,000 penalty suspended after an initial $30,000 payment. Additional settlements were announced with Radiance Medspa and Advanced Medical Weight Loss over compounded non-FDA approved GLP-1 drugs.

CT

social media companies

Connecticut Attorney General William Tong issued a statement on May 1, 2026, announcing the final passage of bipartisan legislation targeting youth social media addiction and artificial intelligence harms. The legislation imposes new obligations on social media companies regarding minor account settings, parental consent, and reporting, as well as requirements for AI chatbot operators and employers using automated decision tools. The statement also references ongoing enforcement actions against Meta and TikTok for allegedly designing addictive platform features for youth.

CT

Office of the Attorney General William Tong

Connecticut Attorney General William Tong issued a statement on May 1, 2026, following final passage of bipartisan legislation to combat youth social media addiction and regulate artificial intelligence harms. The legislation imposes new requirements on social media companies regarding minor users, including parental consent for addictive algorithms, default privacy settings, and annual reporting obligations. It also establishes rules for AI chat bots and automated employment decision tools, including disclosure requirements and self-harm detection protocols.