Court Rules
All enforcement actions
SettlementLow Risk

CT AG Settles Charter-Cox Merger with $3M Consumer Protections

CharterJanuary 28, 2026Connecticut Attorney General

Summary

The Connecticut Attorney General and Consumer Counsel announced a settlement with Charter Communications regarding its proposed acquisition of Cox Communications. The settlement includes consumer protections such as billing transparency, service reliability improvements, a $3 million digital access investment, and other commitments. It is pending approval by the Public Utilities Regulatory Authority.

Remedy

Charter must maintain its Stamford corporate office and in-state workforce for five years, prevent transaction costs from being passed to customers, improve billing transparency, limit equipment and service change fees, provide battery-backup options and outage credits, report annually on network upgrades and outages, offer 24/7 customer service, require identification for door-to-door representatives, honor existing price-for-life agreements, expand video service in former Cox areas, carry local news channels on basic tiers, comply with non-discrimination laws, and submit a Connecticut Data Privacy Act impact assessment and integration report.

InjunctionCompliance ProgramReporting Requirements

Contract Impact

In-house legal teams should review contracts for clauses that might conflict with merger commitments, such as pricing transparency, fee structures, service level agreements, data privacy compliance, and obligations to maintain corporate presence and workforce. Ensure that agreements include provisions for regulatory cooperation, data sharing, and adherence to non-discrimination laws. Verify that existing customer agreements, like price-for-life offers, are honored and that service expansions and content carriage requirements are met.

Contract Search Terms

billing transparencyservice reliabilityoutage reportingequipment feescorporate office locationworkforce maintenancevideo service expansionlocal news carriagedata privacy impact assessmentregulatory data sharing

Laws Cited

Violation Types

Entity Details

Entity

Charter

Industry

Telecommunications

Official Sources

Source Evidence

Entity Name
"Charter has sought approval from the Public Utilities Regulatory Authority to acquire Cox."
Laws Cited
"submit a specified Connecticut Data Privacy Act impact assessment"

Related Enforcement Actions

CT

Glenmark

$29.6M

Attorney General Jennifer Davenport joined a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, for allegedly conspiring to artificially inflate and manipulate prices, reduce competition, and restrain trade for numerous generic prescription drugs. The settlement includes cooperation in ongoing litigations and internal reforms to ensure fair competition.

CT

Glenmark

$29.6M

Attorney General William Tong led a coalition of 48 states and territories in a $29.6 million settlement with Glenmark, a generic drug manufacturer, to resolve allegations of a widespread conspiracy to artificially inflate prices, reduce competition, and unreasonably restrain trade for numerous generic prescription drugs. The settlement includes cooperation from Glenmark in ongoing multistate litigations and internal reforms to ensure fair competition and compliance with antitrust laws.

CT

23andMe

$18.0M

Attorney General William Tong led a coalition of 42 attorneys general in a settlement with the bankruptcy trustee for 23andMe, resolving allegations from a 2023 data breach that compromised the genetic data of 6.9 million customers. The settlement includes $150 million in allowed claims, with $18 million paid from bankruptcy funds, and requires enhanced data security measures for the new entity holding the data.

CT

Paramount Skydance Corporation

Attorney General William Tong joined a coalition of 12 attorneys general in suing to block the $110 billion acquisition of Warner Bros. Discovery, Inc. by Paramount Skydance Corporation. The lawsuit alleges the merger violates Section 7 of the Clayton Act by substantially lessening competition in theatrical film distribution and basic cable television licensing, which would harm consumers through higher prices and reduced quality.

CT

Federal Communications Commission

Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.

CT

Block, Inc.

$45.0M

Attorney General Tong announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, for misleading consumers about the safety of the platform, failing to protect users from fraud, and not providing promised fraud protection and resolution services. The settlement requires Block to implement major reforms including real customer support, transparent communications, and security commitments, and reaffirms Block's commitment to distribute between $75 million and $120 million to compensate consumers as part of a separate CFPB settlement.