Penalty Amount
$2,250,000
The FTC alleged that Amazon knowingly violated the Fair Credit Reporting Act (FCRA) by refusing to provide transaction records to identity theft victims whose personal information was used to commit fraud. Amazon agreed to pay a $2.25 million civil penalty and is required to comply with FCRA Section 609(e), provide notice to consumers, and contact victims who previously requested records since April 2024.
Amazon must pay $2.25 million in civil penalties, is prohibited from violating FCRA Section 609(e), must provide notice to consumers about how identity theft victims can request records, and must contact consumers who requested records since April 2024 but did not receive them to inform them about available records.
In-house legal teams should review vendor agreements, particularly those with data processors and customer service providers, to ensure they include clauses requiring compliance with FCRA Section 609(e) for timely provision of transaction records to identity theft victims and law enforcement. Additionally, review data processing agreements to confirm the company can access and deliver such records, and update privacy policies or customer-facing terms to include clear procedures for victims to request records. Vendor contracts should also mandate written policies and training to handle these requests within 30 days, as failure could lead to significant penalties.
Entity
Amazon.com Inc.
Industry
RetailOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/06/ftc-requires-amazon-pay-225-million-resolve-charges-it-knowingly-violated-fair-credit-reporting-act
Amazon Complaint
https://www.ftc.gov/system/files/ftc_gov/pdf/Amazon-Complaint.pdf
Amazon ConsentMotionforOrder
https://www.ftc.gov/system/files/ftc_gov/pdf/Amazon-ConsentMotionforOrder.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"Amazon.com Inc."
"Amazon will pay $2.25 million in civil penalties"
"Fair Credit Reporting Act (FCRA)"
"Section 609(e) of the FCRA"
"refusing to provide transaction records to consumers whose personal information was used by identity thieves to commit fraud"
"the complaint alleged that in numerous instances, Amazon.com Inc. failed to comply with Section 609(e) of the FCRA, which requires companies to, within 30 days of a consumer’s request, provide victims of identity theft with application and business transaction records about fraudulent transactions made in their names"
$750K
The FTC finalized an order against Vanilla Chip LLC (doing business as TruHeight) and its principals for deceptively advertising height-enhancing supplements for children and teens without scientific evidence. The company also used fake reviews and incentivized 5-star ratings. The order requires a $750,000 payment and prohibits false health claims and deceptive review practices.
$2.3M
The FTC alleged that RentGrow, a tenant screening company, violated the Fair Credit Reporting Act (FCRA) by failing to use reasonable procedures to ensure the accuracy of its reports, including by reporting duplicate records and failing to disclose data sources. RentGrow agreed to pay a $2.25 million penalty and is prohibited from further FCRA violations and from misrepresenting dispute outcomes.
The FTC and New York Attorney General took action against Handy Technologies for deceptive earnings claims and failure to disclose fees and fines that led to millions of dollars being withheld from workers' wages. The FTC is sending over $2.7 million in refunds to 62,893 affected consumers.
$35.0M
The FTC alleged that Hopper, a travel booking app, charged consumers hidden and pre-selected fees (Tip and VIP Support) without their consent, misrepresented the benefits of VIP Support and Price Freeze services, and failed to clearly disclose total prices. Hopper agreed to pay $35 million for consumer redress and is prohibited from misrepresenting fees under a proposed order.
$1.5M
The FTC finalized a settlement with Publishing.com LLC and its principals for misleading consumers about potential earnings from self-publishing products. The company will pay $1.5 million and is prohibited from making unsubstantiated earnings claims, failing to disclose refund terms, and misrepresenting endorsements and reviews.
The FTC is seeking public comment on a proposed policy statement addressing concerns that AI companies may be manipulating AI system outputs contrary to consumer expectations for objectivity and accuracy. The statement explains that such conduct could be considered deceptive under Section 5 of the FTC Act. The public comment period runs until July 31, 2026.