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FTC Settles with Payment Processor Humboldt Merchant Services for Knowingly Facilitating Payment Processing for Sham Merchants

Humboldt Merchant ServicesSeptember 8, 2026Federal Trade Commission

Penalty Amount

$12,000,000

Summary

The FTC alleged that payment processor Humboldt Merchant Services knowingly processed payments for more than 1,000 shell merchant entities serving as fronts for fraudulent companies engaged in unauthorized billing scams, despite red flags including chargeback rates nearly 10 times higher than card-brand thresholds. Under the proposed stipulated order filed in the U.S. District Court for the Eastern District of Michigan, Humboldt will pay $12 million for consumer redress and is permanently banned from processing payments for merchants with a heightened risk of potential fraud.

Remedy

Humboldt must pay $12 million for consumer redress and is permanently banned from: engaging in or assisting credit card laundering; processing payments for four high-risk merchant categories (straw companies, merchants on the Mastercard MATCH list for excessive chargebacks/laundering/fraud, merchants subject to law enforcement action, and certain e-commerce entities using third-party mailbox providers that use negative option billing or lack processing history); making or assisting false or misleading statements to obtain payment processing; and engaging in tactics to evade fraud and risk monitoring, including load balancing.

Monetary PenaltyConsumer RefundsInjunctionConsent Decree

Contract Impact

In-house teams should review merchant services agreements, payment processing/gateway contracts, acquirer and bank sponsorship agreements, and any affiliate arrangements for payment routing. Key clauses to scrutinize include merchant underwriting and KYC representations, chargeback monitoring thresholds and termination triggers, express prohibitions on credit card laundering and load balancing (including routing transactions through affiliated or lower-risk BINs), restrictions on negative option billing, use-of-proceeds and pass-through account restrictions, representations that the entity is not a shell or straw company, and indemnification for chargebacks and fraud losses. Companies operating as payment facilitators or aggregators should also review onboarding diligence obligations, ongoing monitoring and audit rights over sub-merchants, termination rights tied to MATCH list placement or law enforcement action, and compliance-with-card-network-rules covenants, since the FTC's order effectively makes these risk controls a regulatory expectation for the payments industry.

Contract Search Terms

payment processing agreementmerchant accountcredit card launderingchargeback rateMATCH listload balancingnegative option billingshell companystraw companybank identification number BIN

Violation Types

Entity Details

Entity

Humboldt Merchant Services

Industry

Financial Services

Official Sources

Source Evidence

Entity Name
"Payment processing company Humboldt Merchant Services will pay $12 million and be permanently banned from processing payments for merchants with a heightened risk of potential fraud to settle allegations that Humboldt processed payments for merchants that defrauded consumers."
Fine Amount
"In addition to paying $12 million for consumer redress"
Event Date
"September 8, 2026"
Event Type
"Under proposed order, defendant will be required to pay $12 million, stop payment processing for certain categories of merchants"
Violation Types
"shell entities that served as fronts or pass-throughs for fraudulent companies engaged in unauthorized billing scams"
Violation Types
"Humboldt was processing payments for companies despite red flags indicating they were scamming consumers"

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