Penalty Amount
$15,000,000
The FTC and CFPB settled with Trans Union LLC and its subsidiary for violating the Fair Credit Reporting Act by including inaccurate and incomplete eviction records in tenant screening reports, harming consumers' ability to obtain housing. The settlement requires Trans Union to pay $15 million, with $11 million for consumer compensation and $4 million as a civil penalty, and to implement measures to ensure report accuracy and disclose data sources.
Trans Union must pay $15 million ($11 million to compensate affected consumers and $4 million civil penalty), implement procedures to ensure accuracy of tenant screening reports, prevent inclusion of problematic records, disclose sources of information, provide consumers with their file upon request, and make an adverse action notice letter available on their website.
In-house legal teams should review vendor agreements with data providers (e.g., court record vendors) to ensure they include robust data accuracy warranties, audit rights, and requirements for the vendor to correct inaccuracies. Customer agreements with landlords, property managers, and screening service clients must be examined for clauses guaranteeing FCRA-compliant report generation, mandatory disclosure of all data sources used, and clear procedures for handling consumer disputes and reinvestigations. Data processing addendums (DPAs) should be updated to mandate specific accuracy metrics, regular data source validation, and protocols for promptly removing incomplete or outdated eviction records. Necessary changes include adding express certifications of FCRA compliance, requiring TransUnion to provide clients with summaries of data sourcing methodologies, and strengthening indemnification provisions to cover liabilities from inaccurate reporting.
Entity
Trans Union LLC
Also known as: TransUnion
Industry
Data BrokerOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2023/10/ftc-cfpb-settlement-require-trans-union-pay-15-million-over-charges-it-failed-ensure-accuracy-tenant
tu turss complaint final
https://www.ftc.gov/system/files/ftc_gov/pdf/tu_turss_complaint_final.pdf
tu turss order final
https://www.ftc.gov/system/files/ftc_gov/pdf/tu_turss_order_final.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"Trans Union LLC"
"pay a total of $15 million"
"violated the Fair Credit Reporting Act (FCRA)"
"failed to ensure the accuracy of the information included in their tenant background screening reports"
The FTC rescinded its 2021 Policy Statement on Breaches by Health Apps and Other Connected Devices, which had purported to apply the Health Breach Notification Rule to health apps and connected devices that collect consumer health information. The rescission follows the Commission's 2024 update to the Health Breach Notification Rule, which already covers health apps and connected devices like fitness trackers, and implements an executive order directing agencies to eliminate obsolete guidance documents. No company was charged or penalized; this is a deregulatory action.
$12.0M
The FTC alleged that payment processor Humboldt Merchant Services knowingly processed payments for more than 1,000 shell merchant entities serving as fronts for fraudulent companies engaged in unauthorized billing scams, despite red flags including chargeback rates nearly 10 times higher than card-brand thresholds. Under the proposed stipulated order filed in the U.S. District Court for the Eastern District of Michigan, Humboldt will pay $12 million for consumer redress and is permanently banned from processing payments for merchants with a heightened risk of potential fraud.
$4.8M
The FTC charged Canada-based payment processor Nuvei Corporation and its subsidiaries with knowingly processing payments for fraudulent merchants, including more than $30 million in payments for the Reimage tech support scam from 2017 to 2023, as well as merchants making false earnings claims and impersonating government tax authorities. Under the stipulated order filed in the U.S. District Court for the District of Arizona, Nuvei will pay $4.85 million for consumer redress, is banned from serving tech support telemarketers, and must implement robust merchant screening and chargeback monitoring practices. Note: this is a payments-fraud facilitation action under the FTC Act and Telemarketing Sales Rule, not a data privacy violation.
The FTC announced a seven-day extension of the public comment period on its proposed enforcement policy statement regarding personalized pricing, pushing the deadline from Sept. 18, 2026 to Sept. 25, 2026. Personalized pricing refers to using personal data to set prices based on what the company believes an individual consumer is willing to spend. This is a procedural announcement about draft agency guidance, not an enforcement action against any company, and no entity was named, no violation found, and no penalty imposed.
Colorado Attorney General Phil Weiser joined the FTC and 22 state attorneys general in filing a lawsuit against Amazon for manipulating the auctions used to set advertising prices, replacing actual auction results with higher prices since 2019 and overcharging nearly 1.2 million U.S. advertising customers. The FTC estimates total improper surcharges from 2018 to 2026 exceed $20 billion, with costs ultimately passed to shoppers through higher prices. The states seek a permanent injunction and monetary relief; no penalty has been imposed yet as this is a newly filed complaint.
$930K
The FTC finalized orders requiring CMG Media Corporation (doing business as Cox Media Group), MindSift LLC, and 1010 Digital Works LLC to pay a total of $930,000 for falsely claiming they offered an AI-powered service that could target ads based on conversations captured from consumers' smart devices, and that consumers had opted into such targeting. The orders also prohibit the companies from making misrepresentations about their advertising services, voice data collection, and consumer consent.