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SettlementHigh Risk

RentGrow to Pay $2.25 Million to Settle FTC Allegations the Company Violated the Fair Credit Reporting Act and FTC Act

RentGrow Inc.July 9, 2026Federal Trade Commission

Penalty Amount

$2,250,000

Summary

The FTC alleged that RentGrow, a tenant screening company, violated the FCRA by failing to use reasonable procedures to ensure the accuracy of its consumer reports, failing to disclose sources of data, and mishandling consumer disputes. RentGrow agreed to pay a $2.25 million penalty and is prohibited from further violations.

Remedy

RentGrow will pay a $2.25 million monetary penalty and is prohibited from failing to maintain reasonable procedures to ensure the accuracy of its consumer reports, including preventing duplicate records, and from misrepresenting that it provides updated screening reports after a successful dispute.

Monetary PenaltyInjunction

Contract Impact

In-house legal teams should review contracts with tenant screening vendors and data providers to ensure they include FCRA compliance obligations, accuracy requirements, and dispute handling procedures. They should also review customer agreements with landlords to ensure that any representations about updating reports after disputes are accurate. Clauses related to data accuracy, indemnification for FCRA violations, audit rights, and notification of disputes should be strengthened.

Contract Search Terms

tenant screening reportconsumer reportFCRA complianceaccuracy proceduresdispute handlingsource disclosurebackground checkcriminal recordeviction recorddata vendor

Laws Cited

Fair Credit Reporting Act (FCRA)FTC Act

Violation Types

Entity Details

Entity

RentGrow Inc.

Industry

Data Broker

Official Sources

Source Evidence

Entity Name
"Massachusetts-based RentGrow Inc."
Fine Amount
"pay a $2.25 million monetary penalty"
Laws Cited
"violated the Fair Credit Reporting Act (FCRA)"
Laws Cited
"the FTC Act"
Violation Types
"Failing to maintain reasonable procedures to ensure the maximum possible accuracy of its consumer reports"

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