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Attorney General Ellison leads 50-state coalition urging FCC to strengthen Know Your Customer rules to combat illegal robocalls

Coalition of 50 Attorneys GeneralJuly 28, 2026Minnesota Attorney General

Summary

Minnesota Attorney General Keith Ellison and a bipartisan coalition of 50 attorneys general submitted comments to the FCC urging stronger Know Your Customer (KYC) rules to prevent scammers from using the U.S. communications network for illegal robocalls. The coalition recommends requiring providers to understand customers' business practices, holding all originating providers to KYC standards, and collecting additional information on high-risk customers. This effort is part of Phase 2 of Operation Robocall Roundup.

Contract Impact

In-house legal teams should review vendor agreements with voice service providers, especially originating providers, to ensure they include robust Know Your Customer (KYC) obligations. Key clauses to examine: provider's duty to verify customer identity and business legitimacy, right to suspend or terminate services for suspected illegal robocall activity, compliance with FCC rules (including STIR/SHAKEN), and indemnification for violations of the TCPA and state telemarketing laws. Additionally, contracts with intermediate providers should require flow-down of KYC standards to all downstream customers.

Contract Search Terms

Know Your CustomerKYC rulesrobocall preventionvoice service provideroriginating providerhigh-volume servicescall authenticationSTIR/SHAKENconsent to calltelemarketing compliance

Laws Cited

Communications Act of 1934Telephone Consumer Protection Act (TCPA)
47 U.S.C. § 227

Violation Types

Entity Details

Entity

Coalition of 50 Attorneys General

Industry

Telecommunications

Multistate Coalition

Official Sources

Source Evidence

Entity Name
"Attorney General Ellison and a bipartisan coalition of 50 attorneys general"
Summary
"pushing the Federal Communications Commission (FCC) to strengthen its “Know Your Customer” (KYC) rules to help prevent scammers from using the U.S. communications network to make illegal robocalls"
Laws Cited
"Telephone Consumer Protection Act (TCPA)"
Is Multistate
"Joining Attorney General Ellison in the letter are the attorneys general of Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, U.S. Virgin Islands, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming."
Document Urls
"https://www.ag.state.mn.us/Office/Communications/2026/docs/Know-Your-Customer_Comments.pdf"

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