Court Rules
All enforcement actions
SettlementCritical RiskMultistate

Multistate $21M Settlement with AMCA for Healthcare Data Breach

Retrieval-Masters Creditors Bureau d/b/a American Medical Collection AgencyMarch 11, 2021New Jersey Attorney General

Penalty Amount

$21,000,000

Consumers Affected

7,000,000

Summary

AMCA suffered an eight-month data breach from August 2018 to March 2019, exposing personal information including Social Security numbers, payment card data, and medical test details of over 7 million individuals nationwide, including 246,000 New Jersey residents. The multistate settlement requires AMCA to implement enhanced data security measures and pay $21 million, though payment is suspended due to the company's financial situation.

Remedy

AMCA must create and implement an information security program with an incident response plan, employ a qualified Chief Information Security Officer, hire a third-party certified auditor for security assessments, and cooperate with state attorneys general in related investigations, along with paying a suspended $21 million penalty.

Monetary PenaltyCompliance ProgramAudit RequirementReporting Requirements

Violation Types

Entity Details

Entity

Retrieval-Masters Creditors Bureau d/b/a American Medical Collection Agency

Also known as: American Medical Collection Agency

Industry

Healthcare

Multistate Coalition

Official Sources

Related Enforcement Actions

NJ

Susaida Nazario

A former employee of the New Jersey Department of Children and Families was indicted for allegedly leaking confidential child protection case information in exchange for bribes. The defendant, Susaida Nazario, misused her access to provide case details to an unauthorized individual, compromising sensitive children's data.

NJ

Uber Technologies, LLC, and Uber USA, LLC

New Jersey Attorney General Matthew Platkin announced that New Jersey is joining a coalition of 22 states in suing Uber for deceptive practices related to its Uber One subscription service. The lawsuit alleges that Uber enrolled consumers without their knowledge and made cancellation extremely difficult, seeking restitution, penalties, and an injunction under New Jersey's Consumer Fraud Act and the Restore Online Shoppers' Confidence Act.

NJ

Anthropic, Apple, Chai AI, Character Technologies, Google, Luka, Meta, Microsoft, Nomi AI, OpenAI, Perplexity AI, Replika, and xAI

New Jersey Attorney General Matthew Platkin is leading a bipartisan coalition of 42 attorneys general in sending a letter to 13 tech companies, demanding that they implement safeguards for their AI chatbots to prevent harmful interactions such as sexually explicit conversations with children, encouraging self-harm, and spurring violence, following reports of serious incidents including deaths and self-harm.

NJ

auto dealerships

The New Jersey Division of Consumer Affairs sent warning letters to over 3,000 auto dealerships reminding them of the state's data deletion law, which requires dealerships to offer to delete personal data from vehicles when accepting them for resale or lease. Failure to comply can result in fines of $500 for first offenses and $1,000 for subsequent offenses, aimed at preventing unauthorized access to sensitive consumer information stored in vehicle infotainment systems.

NJ

U.S. Department of Agriculture

New Jersey Attorney General Matthew J. Platkin joined a coalition of 20 attorneys general in filing a lawsuit against the U.S. Department of Agriculture (USDA) for demanding that states turn over sensitive personal information of SNAP recipients, including Social Security numbers and addresses. The lawsuit argues that this demand violates federal privacy laws and the Constitution, as the data is protected and should only be used for program administration. The coalition seeks to block USDA from conditioning SNAP funding on compliance with this demand.

NJ

Discord, Inc.

The New Jersey Attorney General filed a lawsuit against Discord, Inc. for deceptive business practices under the Consumer Fraud Act. Discord misrepresented its Safe Direct Messaging and age verification features, failing to protect children from