Court Rules
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SettlementCritical RiskMultistate

State AGs Settle Uber for $148M Over Data Breach

Uber Technologies, Inc.September 26, 2018New Jersey Attorney General

Penalty Amount

$148,000,000

Summary

Uber Technologies, Inc. agreed to pay $148 million to settle a multi-state investigation into a data breach that compromised personal information of riders and drivers. The breach occurred in November 2016 but was not disclosed until November 2017. Uber must adopt new policies to safeguard consumer data.

Remedy

Uber must pay $148 million and implement new policies and procedures to protect personal information.

Monetary PenaltyCompliance Program

Contract Impact

In-house legal teams should review all agreements involving data handling, including vendor contracts with third-party service providers (e.g., GitHub, AWS), customer and driver agreements for data consent and usage, and employee or contractor agreements for access controls. Specific clauses to scrutinize are data security standards, breach notification requirements with explicit timelines, incident response procedures, data retention schedules, and compliance with state privacy laws. Changes may be needed to strengthen security obligations, mandate prompt breach disclosure (e.g., within 72 hours), include regular security audits and penetration testing, ensure data encryption, and align with evolving state data protection regulations to avoid delayed reporting like in this case.

Contract Search Terms

data breach notification clausedata security standardspersonal information safeguarding policyincident response planthird-party data access controlsdata retention scheduleconsent for data processingnotification timeline requirementcybersecurity audit clausevendor risk management provisions

Laws Cited

state laws relating to the collection, maintenance and safeguarding of consumers’ personal informationstate data breach notification laws

Violation Types

Entity Details

Entity

Uber Technologies, Inc.

Also known as: Uber

Industry

Technology

Multistate Coalition

Official Sources

Source Evidence

Entity Name
"Uber Technologies, Inc."
Fine Amount
"total of $148 million"
Laws Cited
"state laws relating to the collection, maintenance and safeguarding of consumers’ personal information"
Laws Cited
"state data breach notification laws"
Violation Types
"the personal information of Uber riders and drivers, including names, e-mail addresses and mobile phone numbers associated with rider accounts throughout the U.S., and the names and driver’s license numbers of approximately 600,000 Uber drivers."
Violation Types
"The data breach occurred in November 2016, but was not disclosed by Uber until a year later, in November 2017."

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