Penalty Amount
$4,000,000
The FTC and Connecticut secured a $4 million settlement with Chase Nissan LLC (doing business as Manchester City Nissan) over allegations the dealership charged consumers unauthorized fees, including double-charging for 'certified pre-owned' vehicles and inserting charges like total loss protection into financing agreements without consent. The settlement requires $4 million in consumer redress, prohibits misrepresentations about vehicle certification and warranties, mandates prominent disclosure of the maximum total vehicle price, and requires express informed consent for all charges.
Defendants must pay $4 million for consumer redress; are prohibited from misrepresenting whether vehicles are certified or include a limited manufacturer warranty; must clearly and conspicuously disclose the maximum total vehicle price as the most prominently displayed item (excluding only required government charges); and must secure express, informed consent from consumers for all charges. The stipulated final order was filed in the U.S. District Court for the District of Connecticut.
In-house legal teams should review dealer and customer-facing sales agreements for fee disclosure and itemization clauses, ensuring all add-on charges (e.g., total loss protection, certification fees) require separate written authorization. Vendor agreements with F&I product providers should be audited for compliance with express consent and opt-in requirements. Dealer franchise agreements and sales scripts should be updated to reflect the new maximum-price disclosure obligation and prohibitions on misrepresenting certification status. Financing agreements and retail installment sales contracts should include clear consent checkboxes and audit trails. In-house counsel should also update compliance training and monitoring provisions in dealer agreements to require documented consumer consent for every charge, and add indemnification clauses protecting against unauthorized-fee claims.
Entity
Chase Nissan LLC
Industry
AutomotiveOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/08/ftc-connecticut-secure-4-million-settlement-manchester-city-nissan-over-deceptive-fees-allegations
chase nissanmanchester city nissan timeline item 2026 08 19
https://www.ftc.gov/legal-library/browse/cases-proceedings/chase-nissanmanchester-city-nissan-timeline-item-2026-08-19
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"Chase Nissan LLC, which did business as Manchester City Nissan"
"secured a $4 million settlement"
"collecting other fees without consumer authorization"
"double-charging for “certified pre-owned” vehicles"
"defendants must pay $4 million to be used for consumer redress"
"requires the defendants to clearly and conspicuously disclose as the most prominently displayed item the maximum total price a consumer must pay for a vehicle"
The FTC, Utah, and Nevada sued Lens.com Inc., alleging that it advertised artificially low contact lens prices while hiding mandatory checkout charges and misleading consumers about its AutoRefill subscription. The complaint seeks to stop the alleged practices; the court has not yet decided the case, and no penalty or remedy has been imposed.
The FTC issued an advance notice of proposed rulemaking seeking public comment on whether ad-optimization tools offered by online platforms may help scammers impersonate businesses and government agencies. This is a proposed regulatory inquiry, not an enforcement action against a named company; no penalty or remedy was imposed.
$2.5B
A federal court approved a revised order in the FTC's Amazon Prime case under which Amazon will accelerate and expand redress payments under the September 2025 $2.5 billion settlement, which resolved allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made cancellation difficult. More consumers now qualify for refunds, the maximum payment cap rises from $51 to $200, and all future payments will be distributed automatically starting October 1, 2026, with potential supplemental $149 payments by April 2027. Amazon has already issued more than $845 million in redress payments as of September 2026.
$225.0M
The FTC and the state of Washington filed a joint complaint and proposed stipulated order requiring Amway Corp. and two affiliates—World Wide Group, L.L.C. (WWG) and Leadership Team Development Inc. (LTD)—to pay a $225 million judgment, the largest monetary recovery ever obtained from an MLM in an FTC action, over allegations that they used deceptive earnings claims and unfair tactics to recruit Independent Business Owners. The complaint alleges the companies falsely promised substantial income and recruitment success, pressured IBOs to buy products they could not resell, and instructed IBOs to falsely report sales. Nearly all of the judgment will be used as redress for IBOs who lost money, and the proposed order imposes structural reforms including a 70% resale requirement, independent audits of sales records, and a ban on approved providers charging new IBOs for first-year training.
$100.0M
FleetCor Technologies Inc. (now Corpay Inc.) and its CEO Ronald Clarke agreed to pay $100 million to settle an FTC administrative action alleging the company charged small business customers hidden and unauthorized fees for fuel cards and misrepresented gas savings, fraud-control features, and fees. A federal district court granted the FTC summary judgment on all counts in 2023, and a federal appeals court upheld that judgment and the permanent injunction in 2026. The settlement funds will be used to provide redress to harmed business customers.
FTC staff published FAQs on price transparency to help the automobile industry comply with the FTC Act, reiterating that an advertised vehicle price must be the actual price any consumer can pay, excluding only government-required charges. The guidance follows warning letters the FTC sent to 97 auto dealership groups earlier in 2026 and signals continued litigation against dealers that advertise one price but charge more through undisclosed fees. No specific entity was charged and no penalty was imposed.