Penalty Amount
$100,000,000
FleetCor Technologies Inc. (now Corpay Inc.) and its CEO Ronald Clarke agreed to pay $100 million to settle an FTC administrative action alleging the company charged small business customers hidden and unauthorized fees for fuel cards and misrepresented gas savings, fraud-control features, and fees. A federal district court granted the FTC summary judgment on all counts in 2023, and a federal appeals court upheld that judgment and the permanent injunction in 2026. The settlement funds will be used to provide redress to harmed business customers.
FleetCor and Clarke will pay $100 million, to be used to provide redress to the company's business customers harmed by its practices. They remain subject to a permanent federal court injunction prohibiting them from billing a customer for any charge without express informed consent and clear and unavoidable information about the charge, hiding material information behind a hyperlink, and making deceptive claims about its fuel cards. FleetCor and Clarke also agreed not to oppose reimposition of the federal court injunction against Clarke. The proposed consent order is subject to 30 days of public comment before finalization, and future violations may result in civil penalties of up to $53,088 per violation.
In-house teams should review customer-facing billing and payment agreements — including fuel/fleet card agreements, corporate card programs, and any subscription or usage-based billing contracts — for clauses governing when and how fees may be imposed. Key clauses to scrutinize: fee schedules and fee-change provisions (all fees should be disclosed upfront and any new or added fee should require documented express informed consent), invoice and statement requirements (fees must be clearly itemized on the invoice itself, not buried in separate account reports or behind hyperlinks), and marketing representations clauses (savings or performance claims should carry substantiation obligations to avoid deceptive-claims liability). Vendor and payment-processor agreements should flow down these billing transparency and consent requirements, and terms of service should be updated so that charges imposed without documented customer consent are prohibited; consider adding audit rights and compliance representations covering fee-charging and disclosure practices.
Entity
FleetCor Technologies Inc. (now Corpay Inc.)
Industry
Financial ServicesOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/09/fleetcor-agrees-pay-100-million-resolve-administrative-action-after-federal-court-finds-it-violated
Fleetcore Order 0
https://www.ftc.gov/system/files/ftc_gov/pdf/Fleetcore-Order_0.pdf
Fleetcor DecisionandOrder 1
https://www.ftc.gov/system/files/ftc_gov/pdf/Fleetcor-DecisionandOrder_1.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"FleetCor Technologies Inc., now known as Corpay Inc."
"FleetCor and Clarke will pay $100 million, which will be used to provide redress to the company’s business customers harmed by its practices"
"Violated the FTC Act"
"charged its customers, who overwhelmingly are small businesses, undisclosed fees in connection with their use of fuel cards"
"permanently prohibits FleetCor from: billing a customer for any charge unless FleetCor has obtained the customer’s express informed consent and provided clear and unavoidable information about the charge"
"FleetCor Agrees to Pay $100 Million to Resolve Administrative Action"
$600K
The FTC and Washington alleged that Riverside Payments and affiliates misrepresented savings and cancellation terms, concealed fees and auto-renewing contracts, and obtained consumers’ financial information using false or fraudulent statements. The proposed stipulated order requires a $600,000 payment, customer notice and a period to rescind agreements without penalty, and prohibits deceptive claims while requiring clear disclosures, informed consent for negative-option billing, and a simple cancellation method.
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