Penalty Amount
$100,000,000
FleetCor Technologies Inc. (now Corpay Inc.) and its CEO Ronald Clarke agreed to pay $100 million to settle an FTC administrative action alleging the company charged small business customers hidden and unauthorized fees for fuel cards and misrepresented gas savings, fraud-control features, and fees. A federal district court granted the FTC summary judgment on all counts in 2023, and a federal appeals court upheld that judgment and the permanent injunction in 2026. The settlement funds will be used to provide redress to harmed business customers.
FleetCor and Clarke will pay $100 million, to be used to provide redress to the company's business customers harmed by its practices. They remain subject to a permanent federal court injunction prohibiting them from billing a customer for any charge without express informed consent and clear and unavoidable information about the charge, hiding material information behind a hyperlink, and making deceptive claims about its fuel cards. FleetCor and Clarke also agreed not to oppose reimposition of the federal court injunction against Clarke. The proposed consent order is subject to 30 days of public comment before finalization, and future violations may result in civil penalties of up to $53,088 per violation.
In-house teams should review customer-facing billing and payment agreements — including fuel/fleet card agreements, corporate card programs, and any subscription or usage-based billing contracts — for clauses governing when and how fees may be imposed. Key clauses to scrutinize: fee schedules and fee-change provisions (all fees should be disclosed upfront and any new or added fee should require documented express informed consent), invoice and statement requirements (fees must be clearly itemized on the invoice itself, not buried in separate account reports or behind hyperlinks), and marketing representations clauses (savings or performance claims should carry substantiation obligations to avoid deceptive-claims liability). Vendor and payment-processor agreements should flow down these billing transparency and consent requirements, and terms of service should be updated so that charges imposed without documented customer consent are prohibited; consider adding audit rights and compliance representations covering fee-charging and disclosure practices.
Entity
FleetCor Technologies Inc. (now Corpay Inc.)
Industry
Financial ServicesOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/09/fleetcor-agrees-pay-100-million-resolve-administrative-action-after-federal-court-finds-it-violated
Fleetcore Order 0
https://www.ftc.gov/system/files/ftc_gov/pdf/Fleetcore-Order_0.pdf
Fleetcor DecisionandOrder 1
https://www.ftc.gov/system/files/ftc_gov/pdf/Fleetcor-DecisionandOrder_1.pdf
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"FleetCor Technologies Inc., now known as Corpay Inc."
"FleetCor and Clarke will pay $100 million, which will be used to provide redress to the company’s business customers harmed by its practices"
"Violated the FTC Act"
"charged its customers, who overwhelmingly are small businesses, undisclosed fees in connection with their use of fuel cards"
"permanently prohibits FleetCor from: billing a customer for any charge unless FleetCor has obtained the customer’s express informed consent and provided clear and unavoidable information about the charge"
"FleetCor Agrees to Pay $100 Million to Resolve Administrative Action"
$2.5B
A federal court approved a revised order in the FTC's Amazon Prime case under which Amazon will accelerate and expand redress payments under the September 2025 $2.5 billion settlement, which resolved allegations that Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made cancellation difficult. More consumers now qualify for refunds, the maximum payment cap rises from $51 to $200, and all future payments will be distributed automatically starting October 1, 2026, with potential supplemental $149 payments by April 2027. Amazon has already issued more than $845 million in redress payments as of September 2026.
$225.0M
The FTC and the state of Washington filed a joint complaint and proposed stipulated order requiring Amway Corp. and two affiliates—World Wide Group, L.L.C. (WWG) and Leadership Team Development Inc. (LTD)—to pay a $225 million judgment, the largest monetary recovery ever obtained from an MLM in an FTC action, over allegations that they used deceptive earnings claims and unfair tactics to recruit Independent Business Owners. The complaint alleges the companies falsely promised substantial income and recruitment success, pressured IBOs to buy products they could not resell, and instructed IBOs to falsely report sales. Nearly all of the judgment will be used as redress for IBOs who lost money, and the proposed order imposes structural reforms including a 70% resale requirement, independent audits of sales records, and a ban on approved providers charging new IBOs for first-year training.
FTC staff published FAQs on price transparency to help the automobile industry comply with the FTC Act, reiterating that an advertised vehicle price must be the actual price any consumer can pay, excluding only government-required charges. The guidance follows warning letters the FTC sent to 97 auto dealership groups earlier in 2026 and signals continued litigation against dealers that advertise one price but charge more through undisclosed fees. No specific entity was charged and no penalty was imposed.
The FTC rescinded its 2021 Policy Statement on Breaches by Health Apps and Other Connected Devices, which had purported to apply the Health Breach Notification Rule to health apps and connected devices that collect consumer health information. The rescission follows the Commission's 2024 update to the Health Breach Notification Rule, which already covers health apps and connected devices like fitness trackers, and implements an executive order directing agencies to eliminate obsolete guidance documents. No company was charged or penalized; this is a deregulatory action.
$12.0M
The FTC alleged that payment processor Humboldt Merchant Services knowingly processed payments for more than 1,000 shell merchant entities serving as fronts for fraudulent companies engaged in unauthorized billing scams, despite red flags including chargeback rates nearly 10 times higher than card-brand thresholds. Under the proposed stipulated order filed in the U.S. District Court for the Eastern District of Michigan, Humboldt will pay $12 million for consumer redress and is permanently banned from processing payments for merchants with a heightened risk of potential fraud.
$4.8M
The FTC charged Canada-based payment processor Nuvei Corporation and its subsidiaries with knowingly processing payments for fraudulent merchants, including more than $30 million in payments for the Reimage tech support scam from 2017 to 2023, as well as merchants making false earnings claims and impersonating government tax authorities. Under the stipulated order filed in the U.S. District Court for the District of Arizona, Nuvei will pay $4.85 million for consumer redress, is banned from serving tech support telemarketers, and must implement robust merchant screening and chargeback monitoring practices. Note: this is a payments-fraud facilitation action under the FTC Act and Telemarketing Sales Rule, not a data privacy violation.