Attorney General Rayfield and a coalition of 49 other attorneys general sent a letter to the FCC urging it to strengthen its Know Your Customer (KYC) rules to combat illegal robocalls. The coalition recommends requiring providers to understand customers' business, applying KYC standards to all providers, and collecting additional information on high-risk customers. No monetary penalty was imposed.
In-house legal teams should review their agreements with voice service providers and telecommunications vendors to ensure they include robust Know Your Customer (KYC) provisions, consent mechanisms for calls, and compliance with the Telephone Consumer Protection Act (TCPA). They should also verify that vendors have procedures to terminate services for illegal robocall activity and that contracts include indemnification for violations. Additionally, review any data sharing agreements to ensure they do not facilitate unauthorized robocalls.
Entity
Federal Communications Commission
Industry
Telecommunications"Federal Communications Commission"
"illegal robocalls"
"Know Your Customer"
"Last year, Americans received more than 29.6 billion scam robocalls and texts and lost nearly $2 billion to these scams."
Virginia Attorney General Jay Jones, joined by a bipartisan coalition of 48 other attorneys general, sent a letter urging the FCC to strengthen its 'Know Your Upstream Provider' (KYUP) rules to keep illegal robocalls off the U.S. phone network. The coalition asks the FCC to mandate baseline vetting measures for upstream providers, add monitoring triggers, strengthen STIR/SHAKEN caller ID authentication, establish base penalties, and require retention of KYUP data. No company was fined in this action; it is regulatory advocacy that builds on the Anti-Robocall Multistate Litigation Task Force's Operation Robocall Roundup, which sent warning letters to 37 voice providers.
Oregon Attorney General Dan Rayfield, leading a bipartisan coalition of 48 other state and territorial attorneys general, sent a letter urging the FCC to strengthen its 'Know Your Upstream Provider' (KYUP) rule so phone companies must properly vet, continuously monitor, and cut ties with upstream providers that facilitate illegal robocalls and caller ID spoofing. The coalition asks the FCC to set minimum vetting standards, require periodic re-checks rather than one-time contract reviews, strengthen caller ID authentication across the call chain, impose meaningful penalties, and mandate record-keeping for investigators. No fine or injunction was imposed; the letter notes Americans received more than 29.6 billion scam robocalls and texts last year and lost nearly $2 billion to these scams.
Attorney General Ellison and 48 other attorneys general called on the FCC to strengthen rules to cut off scammers' access to legitimate telephone numbers. The coalition is responding to the FCC's proposed rules to combat illegal robocalls and texts, which cost Americans nearly $2 billion last year.
Attorney General William Tong and 48 other attorneys general submitted comments to the FCC urging stronger rules to prevent scammers from accessing legitimate telephone numbers for illegal robocalls. The coalition is responding to the FCC's proposed rules and asks for measures such as stronger certification, reporting, and prohibitions on number cycling.
$694.0M
Oregon Attorney General Dan Rayfield announced a $694 million multistate settlement with Credit Acceptance Corporation (CAC), a subprime auto lender, resolving allegations that CAC originated unaffordable loans and allowed dealers to 'pack' unwanted Vehicle Service Contracts and Guaranteed Asset Protection products into consumer loans. The settlement provides $60 million in cash restitution, $634 million in debt relief, and injunctive reforms including off ramps for risky loans, enhanced disclosures, and dealer monitoring.
$384.2M
Abbott Laboratories agreed to pay more than $384 million — including $977,558 to Oregon — to resolve allegations that it sold powder infant formula and nutritional therapy products made in unsafe manufacturing conditions to Medicaid and food assistance programs such as WIC between January 2018 and December 2022. Investigators found Abbott failed to maintain manufacturing equipment and control water at its Sturgis, Michigan, and Casa Grande, Arizona, facilities, and withheld test results showing contamination during FDA inspections in 2019 and 2022. The settlement was negotiated by the National Association of Medicaid Fraud Control Units on behalf of the federal government and 39 states.