Penalty Amount
$672,000
Consumers Affected
9,419
The FTC is returning over $672,000 to consumers who were deceived by Frank Romero, operator of Trend Deploy, for violating the Mail Order Rule. The court order required Romero to pay the FTC, and the FTC is now distributing refunds to 9,419 affected consumers.
Frank Romero agreed to a court order requiring payment to the FTC for Mail Order Rule violations. The FTC is using the funds to provide refunds to affected consumers.
In-house legal teams should review customer-facing terms of sale, shipping policies, and refund policies to ensure compliance with the FTC's Mail Order Rule. They should also review vendor agreements with fulfillment providers to ensure they can meet shipping deadlines and provide required notices to consumers. Clauses related to order fulfillment, shipping timelines, and consumer refunds should be updated to include explicit consent and notice procedures.
Entity
Frank Romero
Industry
Advertising"operator of Trend Deploy, Frank Romero"
"more than $672,000"
"Mail Order Rule Violations"
"deceptive marketing"
"9,419 checks"
$600K
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