The FTC, along with Utah and California, filed a complaint against telehealth provider Hims & Hers alleging it shared consumers' sensitive health information with third-party advertising platforms like Meta and Snap without consent, and engaged in deceptive billing and subscription practices. The complaint also claims Hims made it difficult for consumers to cancel subscriptions and failed to clearly disclose charges.
In-house legal teams should review vendor agreements with advertising platforms (e.g., Meta, Snap) to ensure data sharing clauses explicitly prohibit sharing of health information without proper consent. Customer subscription agreements must clearly disclose billing timing and cancellation procedures, avoiding dark patterns. Data processing agreements should include restrictions on using tracking technologies that transmit health data to third parties. Additionally, privacy policy representations in contracts should be audited for accuracy regarding data sharing practices.
Entity
Hims & Hers
Industry
HealthcareOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/07/ftc-states-act-against-hims-hers-deceptive-unlawful-privacy-practices
hims hers timeline item 2026 07 29
https://www.ftc.gov/legal-library/browse/cases-proceedings/hims-hers-timeline-item-2026-07-29
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"Hims & Hers"
"shared consumers’ sensitive health information with third-party advertising platforms"
"deceptive billing and subscription practices"
"made it difficult for consumers to cancel subscriptions"
"violated the FTC Act and the Restore Online Shoppers’ Confidence Act"
"Utah alleges violations of the Utah Consumer Sales Practices Act"
$10.7M
The FTC alleged that ticket broker Elite Events and Tickets LLC violated the Better Online Ticket Sales Act by using unlawful tactics to circumvent ticket purchase limits for over 2,400 events, reselling tickets at significant profit. The proposed order imposes $10.7 million in civil penalties (partially suspended to $300,000 due to inability to pay) and permanently bans the company and its executives from engaging in such circumvention.
$750K
The FTC finalized an order against Vanilla Chip LLC (doing business as TruHeight) and its principals for deceptively advertising height-enhancing supplements for children and teens without scientific evidence. The company also used fake reviews and incentivized 5-star ratings. The order requires a $750,000 payment and prohibits false health claims and deceptive review practices.
$2.3M
The FTC alleged that RentGrow, a tenant screening company, violated the Fair Credit Reporting Act (FCRA) by failing to use reasonable procedures to ensure the accuracy of its reports, including by reporting duplicate records and failing to disclose data sources. RentGrow agreed to pay a $2.25 million penalty and is prohibited from further FCRA violations and from misrepresenting dispute outcomes.
The FTC and New York Attorney General took action against Handy Technologies for deceptive earnings claims and failure to disclose fees and fines that led to millions of dollars being withheld from workers' wages. The FTC is sending over $2.7 million in refunds to 62,893 affected consumers.
$35.0M
The FTC alleged that Hopper, a travel booking app, charged consumers hidden and pre-selected fees (Tip and VIP Support) without their consent, misrepresented the benefits of VIP Support and Price Freeze services, and failed to clearly disclose total prices. Hopper agreed to pay $35 million for consumer redress and is prohibited from misrepresenting fees under a proposed order.
$1.5M
The FTC finalized a settlement with Publishing.com LLC and its principals for misleading consumers about potential earnings from self-publishing products. The company will pay $1.5 million and is prohibited from making unsubstantiated earnings claims, failing to disclose refund terms, and misrepresenting endorsements and reviews.