New Jersey and New York Attorneys General announced an investigation into FIFA's ticketing practices for the 2026 World Cup. The investigation focuses on reports that fans were misled about seat locations, faced soaring prices due to variable pricing, and did not receive the tickets they paid for. Subpoenas have been sent to FIFA seeking information about its ticketing practices for matches hosted in New Jersey.
No remedies have been imposed yet; this is an ongoing investigation with subpoenas issued.
In-house legal teams should review vendor agreements with ticketing platforms and event organizers for clauses related to pricing transparency, seat location guarantees, and consumer refunds. Specifically, examine any 'variable pricing' or 'dynamic pricing' provisions to ensure they include clear disclosure requirements and limitations on post-purchase price changes. Also review customer-facing terms of service for ticket sales to ensure they do not contain deceptive practices regarding seat assignments or category changes after purchase.
Entity
FIFA
Industry
OtherOfficial Press Release
https://www.njoag.gov/attorney-general-davenport-and-attorney-general-james-announce-investigation-into-fifa-world-cup-ticket-sales/
https://www.nytimes.com/athletic/7166874/2026/04/02/fifa-dynamic-pricing-2026-world-cup-tickets/
New Jersey Attorney General Enforcement Page
https://www.njoag.gov/about/divisions-and-offices/division-of-consumer-affairs/
"FIFA"
"No monetary penalty is mentioned in the press release."
"Fans have reported they were misled about where the tickets they were purchasing would be located."
"FIFA has used 'variable pricing' to adjust ticket prices based on demand."
"New Jersey Consumer Fraud Act"
"New York General Business Law § 349"
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