1,285 enforcement actions from 14 federal and state jurisdictions. Every event traced back to its official government source.
1,285
Total Actions
14
Jurisdictions
$35.3B+
Total Fines Tracked
Connecticut Attorney General William Tong led a multistate coalition in sending inquiry letters to six major BNPL providers—Affirm, Afterpay, Klarna, PayPal, Sezzle, and Zip—seeking detailed information on their pricing, fees, disclosures, and consumer assessment practices to evaluate compliance with consumer protection laws, following the rescission of federal Truth in Lending Act rules for BNPL.
Massachusetts Attorney General settled with Earnest Operations LLC for $2.5 million over allegations that the student loan lender's use of AI underwriting models led to disparate impact on Black, Hispanic, and non-citizen applicants. The company failed to test its AI models for bias, used discriminatory variables like Cohort Default Rate, and sent inaccurate adverse action notices. Earnest must pay the fine, discontinue problematic practices, and implement compliance measures.
$2.5M
The FTC settled charges against Experian Consumer Services for violating the CAN-SPAM Act by sending marketing emails to consumers who signed up for credit management accounts without providing an opt-out mechanism. The emails promoted products like Experian Boost and Dark Web scans but lacked unsubscribe links. Experian must pay $650,000 and is prohibited from future violations.
$650K
Connecticut Attorney General William Tong joined a coalition of 19 attorneys general to submit comments to the CFPB, urging robust consumer protections for buy-now-pay-later (BNPL) lenders. The coalition expressed concerns that BNPL loans may trap consumers in debt through hidden fees, inadequate disclosures, and improper data monetization practices.
Connecticut Attorney General William Tong announced a $1.85 billion multistate settlement with student loan servicer Navient for unfair and deceptive servicing practices. Navient steered borrowers into costly forbearances and originated predatory loans, resulting in debt relief for over 66,000 borrowers and restitution for 350,000 federal loan borrowers. The settlement includes a $142.5 million payment to attorneys general and conduct reforms to improve servicing practices.
$142.5M
Wells Fargo Bank recorded consumer phone calls without providing timely notice as required by California law, violating privacy statutes. The settlement imposes a $7.616 million civil penalty, requires compliance with disclosure standards, and mandates an internal compliance program to protect consumer privacy.
$7.6M
All data sourced from official government enforcement pages.