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FTC and DOJ Fine Amazon $25M for COPPA Violations Over Alexa Children's Data

Amazon.com, Inc.May 31, 2023Federal Trade Commission

Penalty Amount

$25,000,000

Summary

The FTC and DOJ charged Amazon with violating COPPA by indefinitely retaining children's Alexa voice recordings and failing to honor parents' deletion requests. Under a proposed consent decree, Amazon must pay $25 million, delete children's data, and implement privacy safeguards.

Remedy

Amazon is required to pay a $25 million civil penalty, delete inactive child accounts and voice recordings, prohibit using deleted data for algorithm training, notify users about the action and its practices, and implement a privacy program for geolocation data.

Monetary PenaltyData DeletionInjunctionCompliance ProgramCorrective Notice

Laws Cited

COPPA

Violation Types

Entity Details

Entity

Amazon.com, Inc.

Also known as: Amazon

Industry

Technology

Official Sources

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