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Consent DecreeMedium RiskMultistate

FTC and 18 States Secure $34.2M from Harris Jewelry for Servicemember Fraud

Harris JewelryJuly 21, 2022Federal Trade Commission

Penalty Amount

$1,000,000

Consumers Affected

46,204

Summary

Harris Jewelry defrauded servicemembers with deceptive marketing, inflated prices, and hidden fees. A multistate settlement requires $34.2 million in refunds and debt relief, stops debt collection, and dissolves the business, affecting over 46,000 servicemembers.

Remedy

Harris Jewelry must pay $1 million to states, stop collecting $21.3 million in debt, provide $12.9 million in refunds for protection plans, vacate judgments, delete negative credit entries, and dissolve all businesses. An independent monitor will oversee the relief process.

Monetary PenaltyInjunctionConsent DecreeConsumer RefundsData DeletionBan

Contract Impact

In-house legal teams should scrutinize customer financing agreements, warranty sales contracts, and any third-party financing partner agreements for clauses that permit deceptive marketing representations (e.g., false promises of credit improvement or charitable ties), ambiguous pricing structures that enable inflation, and hidden fee disclosures. Specific attention must be paid to compliance with the Military Lending Act, including APR caps and clear disclosure requirements for servicemember borrowers. Contracts may require amendments to add unambiguous, prominent disclosures about total costs, the non-impact on credit scores from 'investment' programs, and explicit opt-out mechanisms for warranties. Debt collection and credit reporting clauses must be revised to ensure immediate cessation of collection efforts and mandatory credit score correction processes for affected servicemembers.

Contract Search Terms

financing program termswarranty disclosurecredit score improvement guaranteeMilitary Lending Act compliancehigh-interest loan disclosuresdeceptive marketing clauseprice inflation clausedebt collection cessationcredit correction processservicemember protection addendum

Laws Cited

FTC ActTruth in Lending ActElectronic Fund Transfer ActMilitary Lending ActHolder Rule

Violation Types

Entity Details

Entity

Harris Jewelry

Industry

Retail

Multistate Coalition

Official Sources

Related Enforcement Actions

CT

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$34.0M

Connecticut Attorney General announced a $34 million multistate settlement with Harris Jewelry for deceptive marketing and false promises to servicemembers, tricking them into high-interest loans for overpriced jewelry, with refunds and debt relief for affected consumers.

FTC

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