Court Rules

Privacy Enforcement Tracker

1,285 enforcement actions from 14 federal and state jurisdictions. Every event traced back to its official government source.

1,285

Total Actions

14

Jurisdictions

$35.3B+

Total Fines Tracked

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FTCSettlement

Ring

The FTC settled with Ring for failing to secure consumer videos, allowing unauthorized access by employees and hackers. Ring agreed to provide $5.6 million in refunds to affected customers and implement security measures.

LowData BreachUnauthorized Data SharingConsent Failure

$5.6M

CTEnforcement Action

Zaza Smoke Shop 2, Breeze Smokeshop, and Worlds Exotic Smoke Shop(Zaza Smoke Shop 2, Breeze Smokeshop, Worlds Exotic Smoke Shop)

Attorney General William Tong and Stamford Police confiscated thousands of illegal delta-8 THC cannabis products from three Stamford vape shops. The products, which mimic youth-oriented snacks like Oreos and Cheetos, are unregulated and untested. Legal action is being prepared against the shops for violations of the Connecticut Unfair Trade Practices Act.

LowDark Patterns
CTEnforcement Action

Stone Academy

Connecticut Attorney General William Tong sought a court order to compel the owners of Stone Academy, a for-profit nursing school, to comply with civil investigative demands following the school's abrupt closure. The investigation examines potential violations of the Connecticut Unfair Trade Practices Act, including issues with clinical instruction hours, faculty qualifications, and student transcript accuracy, which left students' education plans in limbo.

Low
CTInvestigationMultistate

TikTok, Inc.(TikTok)

A coalition of 46 state attorneys general, led by Colorado and Tennessee, filed an amicus brief to compel TikTok to produce internal communications. The investigation examines whether TikTok's practices harm youth mental health through harmful content. TikTok is accused of failing to preserve and provide communications in a usable format.

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CTEnforcement Action

M&T Bank(M&T)

Connecticut Attorney General William Tong testified in support of legislation to grant his office investigative authority under the Consumer Financial Protection Act to address widespread consumer complaints following the merger of People’s United Bank and M&T Bank, including issues with account access, unauthorized transactions, and payment processing errors.

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CTNew Law

Robocall Scammers

Attorney General William Tong and bipartisan legislators announced a bill to modernize Connecticut's anti-robocall laws, which haven't been updated since 2015. The bill would expand coverage to text messages, ban gateway VoIP providers, enforce calls to Connecticut area codes, set calling hour restrictions, strengthen telemarketer disclosures, and clarify Do Not Call List protections.

LowOpt-Out Failure
CTEnforcement Action

C F Division Services, LLC(C F Division Services)

Connecticut Attorney General William Tong and Secretary of State Stephanie Thomas warned businesses about a scam by C F Division Services, LLC, which sends solicitations mimicking government notices for free UCC reports while charging $90. The company's disclaimer is not clear and conspicuous, and the AG has demanded information via letter while investigating the deceptive practices.

LowNotice Failure
FTCConsent Decree

Chegg Inc.(Chegg)

The FTC finalized an order against Chegg Inc. for failing to secure student data, leading to breaches that exposed personal information of about 40 million users and employees. Chegg must implement a comprehensive security program, limit data collection, offer multifactor authentication, and allow data access and deletion.

LowSecurity FailureStudent DataHealth Data
FTCConsent Decree

Drizly

The FTC finalized an order against Drizly and its CEO for security failures that led to a data breach exposing 2.5 million consumers' personal information. Drizly failed to implement basic security measures despite prior alerts. The order requires Drizly to destroy unnecessary data, implement a security program, and publicly detail data collection practices.

LowSecurity FailureData Breach
CTCoalitionMultistate

Airlines(Airline Industry)

Attorney General William Tong led a bipartisan coalition of 41 attorneys general in urging the U.S. Department of Transportation to strengthen consumer protections for airline passengers, criticizing a proposed rule as insufficient. The coalition called for mandatory refunds for cancellations, compensation for delays, and prohibitions on practices like upselling after cancellations, amid over 260 complaints received by Connecticut AG's office.

Low
CTInvestigation

Altice Optimum

Connecticut Attorney General William Tong announced an investigation into Altice Optimum based on nearly 500 consumer complaints regarding slow internet speeds, hidden fees, and poor customer service. The investigation, launched under the Connecticut Unfair Trade Practices Act, seeks records dating back to January 2017 to determine potential violations. This follows a prior $60 million settlement with Frontier Communications for similar consumer protection issues.

Low
FTCAdministrative Order

Financial institutions covered by the Safeguards Rule(Financial Institutions)

The FTC extended the compliance deadline for certain provisions of the Safeguards Rule by six months to June 9, 2023, due to challenges like shortage of qualified personnel and supply chain issues exacerbated by the COVID-19 pandemic. The rule requires non-banking financial institutions to implement enhanced data security measures, and the extension aims to facilitate compliance, especially for small entities.

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CTEnforcement ActionMultistate

Avid Telecom and One Eye LLC(Avid Telecom and One Eye)

The Connecticut Attorney General, on behalf of the national Anti-Robocall Litigation Task Force, filed petitions in Indiana state court to compel Avid Telecom and One Eye LLC to comply with civil investigative demands regarding their alleged involvement in routing illegal robocalls. The task force alleges these providers accepted and routed fraudulent calls, including government imposter scams, and seeks court orders for them to produce documents and call data records.

Low
CTCoalitionMultistate

FCC

Attorney General William Tong of Connecticut led a coalition of 51 attorneys general to urge the FCC to expand anti-robocall protections by requiring all telephone providers to implement STIR/SHAKEN caller ID authentication and other measures to prevent illegal and fraudulent robocalls.

Low
CTCoalitionMultistate

American Airlines

Connecticut Attorney General William Tong joined a multi-state coalition urging Congress to allow state attorneys general to enforce airline consumer protections, citing thousands of complaints about refunds, cancellations, and poor customer service, with airlines often citing federal preemption to avoid state intervention. Examples include American Airlines refusing refunds during the pandemic, highlighting the need for stronger penalties and enforcement.

Low
CTCoalitionMultistate

Motor Vehicle Dealers

Attorney General William Tong joined a coalition of 18 attorneys general to urge the FTC to strengthen the Motor Vehicle Dealers Trade Regulation Rule. The coalition supports proposed updates that prohibit misrepresentations, require accurate pricing disclosures, and obtain informed consent for add-ons, while suggesting enhancements like written disclosures and record retention to prevent consumer harm in car sales.

LowNotice FailureConsent Failure
CTEnforcement Action

Solar Wolf Energy, Inc.(Solar Wolf Energy)

Connecticut Attorney General William Tong and the Department of Consumer Protection announced an enforcement action against Solar Wolf Energy, Inc. for unfair and deceptive sales practices. The company took high-priced deposits from consumers for residential solar projects but failed to complete or even begin the work and did not return deposits. A Superior Court order now blocks Solar Wolf from selling or advertising in Connecticut until it responds to the investigation.

LowConsent Failure
FTCEnforcement Action

Experian

The FTC and CFPB filed an amicus brief with the Third Circuit Court of Appeals to overturn a lower court ruling that exempted furnishers from investigating indirect disputes under the FCRA. The brief argues that all disputes must be investigated to ensure consumers can correct inaccurate credit information and be notified of outcomes, upholding key FCRA protections.

LowNotice Failure
CTInvestigationMultistate

Gateway Providers

Connecticut Attorney General William Tong announced the formation of a nationwide Anti-Robocall Litigation Task Force with 50 states to investigate and take legal action against gateway providers responsible for foreign robocall traffic. The task force issued 20 civil investigative demands to these providers as its first action to reduce illegal robocalls and scams.

Low
NJConsent Decree

AllCare Pharmacy(AllCare)

The New Jersey Board of Pharmacy temporarily suspended the license of Christina Bekhit, owner of AllCare Pharmacy, after her arrest for selling falsified COVID-19 vaccination cards and entering false information into the state's immunization database. Under a consent order filed on July 5, 2022, Bekhit agreed to cease pharmacy operations and surrender her permit, addressing grave public health risks from fraudulent vaccination records.

LowHealth Data
CTCoalitionMultistate

Malicious actors marketing illicit copycat THC edibles(Illicit THC Edible Sellers)

Attorney General William Tong joined a bipartisan coalition of attorneys general to urge Congress to enact legislation allowing trademark holders to hold accountable sellers of unregulated cannabis copycat products that resemble popular snacks and cause accidental THC ingestion in children. The coalition highlighted the public health risk and called for federal action to stop the spread of these dangerous products.

Low
NJEnforcement Action

AllCare Pharmacy

The New Jersey Attorney General announced the arrest of Christina Bekhit, a pharmacist operating AllCare Pharmacy, for selling fake COVID-19 vaccination record cards and entering false information into the state's immunization database. She faces criminal charges for computer criminal activity, tampering with public information, and falsification of medical records.

LowHealth Data
CTInvestigation

Solar companies(Solar Companies)

Connecticut Attorney General William Tong and DCP Commissioner Michelle Seagull warned consumers about misleading marketing and high-pressure sales tactics by solar companies, citing active investigations and advising thorough research before signing solar contracts.

Low
CTEnforcement Action

Reynolds Consumer Products

Connecticut Attorney General William Tong sued Reynolds Consumer Products for violating the Connecticut Unfair Trade Practices Act by falsely marketing Hefty 'Recycling Bags' as recyclable and suitable for recycling programs, despite knowing they are incompatible with Connecticut's recycling facilities and cause contamination. The lawsuit seeks damages, injunctive relief, and other remedies to stop the deceptive practice.

LowNotice Failure
CTCoalitionMultistate

The Office of the Attorney General William Tong

Connecticut Attorney General William Tong joined a coalition of 19 attorneys general in a letter to congressional leaders urging federal legislation to protect reproductive healthcare access post-Dobbs. The letter proposes measures including requiring insurance plans to cover abortion, eliminating the Hyde Amendment, protecting medication abortion, and strengthening data privacy laws to prevent surveillance of reproductive health data and geofencing near clinics.

LowHealth DataGeolocation Data
CTGuidance

home warranty companies(Home Warranty Companies)

Connecticut Attorney General William Tong issued a public warning about deceptive home warranty advertisements that impersonate mortgage lenders. The ads use high-pressure tactics and false urgency to sell unnecessary warranties. Consumers are advised to research, read contracts carefully, and avoid sharing personal information with unknown companies.

LowDark Patterns
CTCoalitionMultistate

Mortgage Servicers

Connecticut Attorney General William Tong joined a coalition of 22 attorneys general in urging the Consumer Financial Protection Bureau (CFPB) to prohibit mortgage servicers from charging convenience fees. The coalition argues that these fees are exploitative and unfair, as homeowners have no choice in their servicers and fees often exceed the actual cost of processing payments. They request that the CFPB either ban such fees or limit them to actual costs, and require servicers to document their costs.

Low
CTCoalitionMultistate

TikTok and Snapchat(TikTok, Snapchat)

A coalition of 44 attorneys general, led by Connecticut AG William Tong, urged TikTok and Snapchat to implement parental control apps to help parents monitor their children's social media usage and protect them from online harms such as bullying, self-harm, and exposure to inappropriate content. The attorneys general highlighted research showing high rates of teens encountering nudity, drug-related content, violence, and bullying on these platforms. They argue that parental control apps can alert parents to dangerous situations and save lives.

Low
CTCoalitionMultistate

Buy-Now-Pay-Later Lenders(BNPL Lenders)

Connecticut Attorney General William Tong joined a coalition of 19 attorneys general to submit comments to the CFPB, urging robust consumer protections for buy-now-pay-later (BNPL) lenders. The coalition expressed concerns that BNPL loans may trap consumers in debt through hidden fees, inadequate disclosures, and improper data monetization practices.

LowNotice FailureUnauthorized Data Sharing
FTCInjunction

Turbo Solutions Inc.(Turbo Solutions)

The FTC obtained an injunction against Turbo Solutions Inc. and Alex V. Miller for operating a deceptive credit repair scheme that filed fake identity theft reports without consumers' consent. The scheme charged illegal advance fees and made false promises about removing negative credit items. The court order halts the operation and seeks consumer redress.

LowUnauthorized Data Sharing

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