1,285 enforcement actions from 14 federal and state jurisdictions. Every event traced back to its official government source.
1,285
Total Actions
14
Jurisdictions
$35.3B+
Total Fines Tracked
The Connecticut Attorney General and FCC warn consumers about increased student loan debt scam robocalls and robotexts following the Supreme Court decision on student loan forgiveness. They provide tips on how to spot scams and advise consumers not to share personal information and to report suspicious calls.
Attorney General William Tong released guidance advising Connecticut consumers of new privacy rights under the Connecticut Data Privacy Act (CTDPA), effective July 1, 2023. The CTDPA grants consumers rights to access, correct, delete, and opt-out of the sale of personal data and targeted advertising. Businesses must comply with these requirements, obtain consent for sensitive data and children's data, and maintain privacy notices.
Connecticut Attorney General William Tong launched a consumer protection investigation into Hyundai and Kia for failing to equip vehicles with standard anti-theft immobilizers between 2011 and 2022, leading to high theft rates and public safety concerns. The investigation seeks records on the companies' decision-making and potential fixes, following a coalition of attorneys general calling for a federal recall.
Connecticut led a multistate settlement with JUUL Labs for $438.5 million over allegations of marketing vaping products to underage youth. The settlement funds are being directed to Regional Behavioral Health Action Organizations through new legislation to combat youth vaping, with requirements for transparency and evidence-based programs.
$438.5M
The Connecticut legislature passed a series of consumer protection bills backed by Attorney General William Tong. The legislation modernizes anti-robocall laws, requires all-in pricing for ticket sales, prohibits post-cancellation cable billing charges, and enhances geolocation data breach notification requirements. The bills now await Governor Ned Lamont's signature.
Attorney General William Tong refuted Stone Academy's attempts to blame regulators for its abrupt closure, detailing the school's own misconduct and harm to students. He is leading an investigation into potential violations of the Connecticut Unfair Trade Practices Act and demands full financial disclosure and resources from Stone to assist affected students.
Connecticut Attorney General William Tong filed a lawsuit against Michael D. Lansky, LLC (Avid Telecom) for allegedly initiating billions of illegal robocalls, including to numbers on the National Do Not Call Registry. The company is accused of violating the Telephone Consumer Protection Act and Telemarketing Sales Rule. This action is part of a multistate task force with nearly every state attorney general.
Connecticut, Oregon, and the District of Columbia reached a $100,000 settlement with Easy Healthcare Corporation, the operator of the Premom ovulation tracking app, for sharing sensitive user health and location data with third parties without appropriate disclosures or user consent. The settlement requires the company to implement comprehensive privacy and security programs, obtain consent before sharing health or location data, and provide users with a method to delete their personal information.
$100K
Connecticut Attorney General William Tong announced a settlement with Integrity Admin Group, Inc. for deceptive home warranty marketing practices. The company will pay $10,000 and cease misleading tactics such as creating false urgency and sending fake checks. The settlement includes injunctive relief to prevent future deceptive practices.
$10K
Attorney General William Tong and Stamford Police confiscated thousands of illegal delta-8 THC cannabis products from three Stamford vape shops. The products, which mimic youth-oriented snacks like Oreos and Cheetos, are unregulated and untested. Legal action is being prepared against the shops for violations of the Connecticut Unfair Trade Practices Act.
Connecticut Attorney General William Tong sought a court order to compel the owners of Stone Academy, a for-profit nursing school, to comply with civil investigative demands following the school's abrupt closure. The investigation examines potential violations of the Connecticut Unfair Trade Practices Act, including issues with clinical instruction hours, faculty qualifications, and student transcript accuracy, which left students' education plans in limbo.
Connecticut Attorney General William Tong filed a lawsuit against Vision Solar, LLC for engaging in predatory high-pressure sales tactics, misrepresenting financing and tax credits, and performing unpermitted work that left homeowners with nonfunctioning systems and unaffordable loans. The action seeks restitution for consumers, civil penalties, and injunctive relief to stop the company's unfair and deceptive practices.
A coalition of 46 state attorneys general, led by Colorado and Tennessee, filed an amicus brief to compel TikTok to produce internal communications. The investigation examines whether TikTok's practices harm youth mental health through harmful content. TikTok is accused of failing to preserve and provide communications in a usable format.
Attorney General William Tong and bipartisan legislators announced a bill to modernize Connecticut's anti-robocall laws, which haven't been updated since 2015. The bill would expand coverage to text messages, ban gateway VoIP providers, enforce calls to Connecticut area codes, set calling hour restrictions, strengthen telemarketer disclosures, and clarify Do Not Call List protections.
Connecticut Attorney General William Tong testified in support of legislation to grant his office investigative authority under the Consumer Financial Protection Act to address widespread consumer complaints following the merger of People’s United Bank and M&T Bank, including issues with account access, unauthorized transactions, and payment processing errors.
Connecticut Attorney General William Tong and Secretary of State Stephanie Thomas warned businesses about a scam by C F Division Services, LLC, which sends solicitations mimicking government notices for free UCC reports while charging $90. The company's disclaimer is not clear and conspicuous, and the AG has demanded information via letter while investigating the deceptive practices.
Attorney General William Tong led a bipartisan coalition of 41 attorneys general in urging the U.S. Department of Transportation to strengthen consumer protections for airline passengers, criticizing a proposed rule as insufficient. The coalition called for mandatory refunds for cancellations, compensation for delays, and prohibitions on practices like upselling after cancellations, amid over 260 complaints received by Connecticut AG's office.
Connecticut Attorney General William Tong announced an investigation into Altice Optimum based on nearly 500 consumer complaints regarding slow internet speeds, hidden fees, and poor customer service. The investigation, launched under the Connecticut Unfair Trade Practices Act, seeks records dating back to January 2017 to determine potential violations. This follows a prior $60 million settlement with Frontier Communications for similar consumer protection issues.
Connecticut and 39 other states secured a $391.5 million settlement with Google for misleading consumers about location tracking and continuing to collect data after users opted out. The settlement mandates Google to enhance transparency and user controls for location settings, including clear disclosures and user-friendly account controls.
$391.5M
Connecticut, as part of a 40-state coalition, secured multistate settlements totaling over $16 million with Experian and T-Mobile related to data breaches in 2012 and 2015 that exposed consumers' personal information. Experian agreed to pay $12.67 million and implement enhanced data security measures, while T-Mobile agreed to pay $2.43 million and strengthen vendor management. Additionally, Experian Data Corp. paid $1 million to resolve a separate 2012 breach investigation, with all entities required to improve data protection practices.
$16.0M
The Connecticut Attorney General, on behalf of the national Anti-Robocall Litigation Task Force, filed petitions in Indiana state court to compel Avid Telecom and One Eye LLC to comply with civil investigative demands regarding their alleged involvement in routing illegal robocalls. The task force alleges these providers accepted and routed fraudulent calls, including government imposter scams, and seeks court orders for them to produce documents and call data records.
Attorney General William Tong of Connecticut led a coalition of 51 attorneys general to urge the FCC to expand anti-robocall protections by requiring all telephone providers to implement STIR/SHAKEN caller ID authentication and other measures to prevent illegal and fraudulent robocalls.
Connecticut Attorney General William Tong joined a multi-state coalition urging Congress to allow state attorneys general to enforce airline consumer protections, citing thousands of complaints about refunds, cancellations, and poor customer service, with airlines often citing federal preemption to avoid state intervention. Examples include American Airlines refusing refunds during the pandemic, highlighting the need for stronger penalties and enforcement.
Connecticut Attorney General William Tong and the Department of Consumer Protection announced an enforcement action against Solar Wolf Energy, Inc. for unfair and deceptive sales practices. The company took high-priced deposits from consumers for residential solar projects but failed to complete or even begin the work and did not return deposits. A Superior Court order now blocks Solar Wolf from selling or advertising in Connecticut until it responds to the investigation.
Attorney General William Tong joined a coalition of 18 attorneys general to urge the FTC to strengthen the Motor Vehicle Dealers Trade Regulation Rule. The coalition supports proposed updates that prohibit misrepresentations, require accurate pricing disclosures, and obtain informed consent for add-ons, while suggesting enhancements like written disclosures and record retention to prevent consumer harm in car sales.
Connecticut Attorney General William Tong led 34 states and territories in a $438.5 million settlement with JUUL Labs over its youth-targeted marketing and misleading practices. The settlement includes strict injunctive terms prohibiting youth marketing, certain flavors, and requiring age verification. Funds will support tobacco cessation programs.
$438.5M
Connecticut Attorney General settled with Frontier Communications over deceptive marketing, hidden fees, and poor service. The $60 million settlement requires Frontier to invest $42.5 million in fiber upgrades for 40,000 households in distressed areas, end a $6.99 monthly surcharge, pay $1 million to the state, and provide $200,000 in consumer refunds. Frontier must also improve customer service, billing disclosures, and service quality guarantees over six years.
$1.0M
State attorneys general reached a $450 million settlement with opioid manufacturer Endo International plc as part of its bankruptcy. The settlement resolves allegations of deceptive marketing that downplayed addiction risks and overstated benefits, particularly for Opana ER. Endo must pay $450 million over 10 years, ban opioid marketing forever, and disclose millions of documents.
$450.0M
Connecticut Attorney General William Tong announced the formation of a nationwide Anti-Robocall Litigation Task Force with 50 states to investigate and take legal action against gateway providers responsible for foreign robocall traffic. The task force issued 20 civil investigative demands to these providers as its first action to reduce illegal robocalls and scams.
Connecticut Attorney General and Consumer Counsel announced a $3 million settlement with electric supplier Public Power for failing to publish required 'next cycle rate' information, which denied consumers the opportunity to switch suppliers to avoid rate increases. As part of the settlement, Public Power and its sister companies must permanently exit the Connecticut market, and the funds will be used to pay down unpaid electric bills for hardship customers.
$3.0M
All data sourced from official government enforcement pages.